Belle Casa (Kent) Ltd
(25)
(25)
We are a family run domestic cleaning business offering private house cleaning. We cover all of the CT and ME postcode areas and Ashford area (TN23 to TN27). We provide a professional cleaning and ironing service at competitive rates starting from £14.
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25 customer reviews
Mrs Jill Willi
House Cleaning
I found dealing with Belle case very easy. They are efficient and create a friendly but still professional relationship with the client. They react swiftly and clearly to avoid misunderstandings. More...
Reply from Belle Casa (Kent) Ltd
Thank you very much for your review and I’m pleased all went well and you are happy with the service Belle Casa (Kent) Ltd
Mel Den-McKay
House Cleaning
Belle Casa team were quick to respond & visited to assess my requirements. I now have a cleaner in situ… it’s only her 2nd visit but all good so far!
diana perllett
House Cleaning
management visited us first telling us the rules which was fine. A personable guyexplaining in detail how the company works. They sent a lady to do two hours cleaning who after ten minutes decided she didn't want to do it,walked out and left us in the lurch. More...
Reply from Belle Casa (Kent) Ltd
We are sorry that you had a bad experience. We did suggest that you would need a deeper clean or 2 visits for the first week to get your house up to scratch. However you were concerned at the cost of that and preferred to elect a 2 hour weekly visit. The cleaner found that 2 hours wound not be sufficient and she felt overwhelmed by the task. If you would like to contact us for a deep clean we will be very happy to assist? Belle Casa
Linda Kesington
Belle Casa (Kent) Ltd were put on the Bark list of reputable cleaning companies. However, after reading their reviews and requesting a quote, the company did not have the courtesy of getting back to me. To me, if a company allows itself to be listed because it wants the work, no response gives the impression of unreliability. More...
Reply from Belle Casa (Kent) Ltd
Thank you for your review. You may not be aware but Bark do charge us every time we respond to a lead. We therefore do need to be selective in which leads we respond to dependant on the number of hours’ cleaning required as we do have a minimum of 2 hours per week or 3 hours every fortnight. If a client has a one bedroom property, for example, it is more than likely they will not require as many hours as our minimum time slots. It also depends on where the client is based and if we have available cleaners in the area. We do look at all requests but cannot respond to all enquiries due to the costs involved and Bark also advises companies that are registered with them that they are at liberty to pick and choose the leads they wish to respond to.
Mrs Shirley Sage
House Cleaning
It has been an extremely pleasant experience working with Belle Casa. They have been very efficient and well-organised and very swiftly, matched us with a local lady to clean for 3 hours a week at a competitive rate. She is a very personable young lady and has proved to be just what we were looking for - efficient, hard-working and good-natured. There is an ease of comfort between us which I think she also feels, which makes for a good working relationship. Thank you Belle Casa for such an excellent service. More...
Reply from Belle Casa (Kent) Ltd
Thank you veru much and am pleased you are hapoy with the service to date Lisa
Oliver TUCKER
House Cleaning
Great company.
Everything handled efficiently and seamless experience.
We have been with them for 6 weeks now and the service has been exceptional.
Thanks to Lucy and the whole team. The price is correct too. Highly recommended.Oliver (:-
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Angie Gee
House Cleaning
Excellent, efficient service. I have a lovely lady looking after our home. Very happy.
Anne Hewett
House Cleaning
Belle Casa is such a good company who supplied with an excellent lady called Tracy. She is very helpful and arrives on time. This site keeps crashing so I can’t write any more. More...
Ryan Fell
House Cleaning
Friendly staff and effective cleaners
Leen Chanet
House Cleaning
Agency is very professional and the cleaner assigned to my house is very good and friendly. We're happy!
Ollie Else
House Cleaning
The person who has been assigned to my house cleaning is proving to be very good and she is a delight to employ!
Rachel
House Cleaning
Very quick response time and professional
James
House Cleaning
Quick to respond, courteous people.
Sally
House Cleaning
Very quick response from Belle Casa and initial visit from Nicki was very professional & everything was clearly explained.
Charly Clarke
House Cleaning
I’ve had my first visit with Megan who did a brilliant job on the housework. I use Belle Casa because I have disabilities and it limits me to what I can do! Megan is a god send.
Angela Hammond
House Cleaning
Very quick response. Well organised and a good company. Thank you
Angela
House Cleaning
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Mrs Read
House Cleaning
A really good company. Brilliant cleaner.
Duncan Craig
House Cleaning
So far excellent - Belle Casa have been professional and flexible in organisation and our cleaner is extremely good. Company has been very good to deal with in every respect. Impressed.
Scott
House Cleaning
Provided an excellent cleaner.
Catherine
House Cleaning
Very good service would recommend
Marie
House Cleaning
I need cleaning done 3 hours every 2 weeks I live in Folkstone kent
Leon
House Cleaning
quick, friendly efficient service
Dan
House Cleaning
Kelly is very nice and always does a good job
Sharon
House Cleaning
Prompt,professional with a totally trustworthy cleaner. I am so pleased that I can rely on someone to turn up every week and do a really good job
How long have you been in business?
We set up the cleaning business in 2011 undertaking domestic cleans and small office cleans.
Do you bring your own equipment and supplies?
No. The clients will supply the cleaning products and appliances, such as hoover and mop.
What do you love most about your job?
Obtaining customer satisfaction and good positive feedback following the house clean which results in word of mouth recommendations.
What inspired you to start your own business?
The opportunity to build up a reputable, professional business and achieve customer satisfaction. Most of our business now comes from word of mouth referrals.
Why should our clients choose you?
We are professional, efficient and offer value for money. All cleaners are personally interviewed in their own homes, and references are taken up. We are available to speak to 7 days per week either on the phone or via text or e mail. We want to ensure client satisfaction which we strive to achieve each time a new client is taken on.
