First time experience and it was excellent! Very knowledgeable staff and extremely helpful. I also had my water tested, purchased chemicals and felt I owned them more. I will definitely be back.
Great service and very helpful.
Our new pool store!! These guys are all awesome. They had a filter valve for our 8 year old pool, took the time to listen to our issue and walked us through the installation process. Best pool store in Metro Detroit!
High level of knowledge and customer service!
If you're looking for great prices and excellent customer service B&B Pools is the place to go. They are just wonderful and can tell u just how to get your pool to sparkle ✨
Now that's customer service! They made a customer for life with the respectful way they treated me and helped explain everything to this pool 'newbie'. So glad my friend at work recommended them, especially after the way I was Ieft feeling after visiting a different pool supply chain. Will never go anywhere but B&B now. Thank you Blake More...
Very knowledgeable staff and an excellent help!
Professional, and very helpful. #ilovethisplace
Billy Peterson II
Great pools and spas
Ok soooo this place is better than the rest. For the only reason that they train there employees good. They know what they're talking about.
Great store for pool supplies. I have been visiting this store weekly for my pool supplies and having my pool water checked weekly for 20 plus years. Very knowledgeable staff!
Very personable service!!
Great place with knowledgeable staff
Excellent and Knowledgeable staff!
E. J. Purdy
They are always very helpful. They give advise on the best way not just the most profitable way.
Every employee is well trained in every thing you need to know about pools. I was very impressed with their professionalism and their ability to take the right amount of time with every customer, even with a store full of customers.
They know pools and are very helpful.
Supplies to care 4 pool in stock but not the cheapest.
They are the best around.
Best in pool supplies
Guys know alot about pools. I'm a new pool owner and they've taught me alot.
A little bit on the pricey side, but the service makes up for it. Knowledgeable staff very helpful even helped me load.
Knowledgeable staff they mostly everything you need in stock
did a fantastic job opening our pool. Thank you.
A one star rating is way too much for this company. Contracted them for pool upgrades which were supposed to be completed by Memorial Day, they are currently about 1/3 complete (21Jun2016). They refuse to communicate, triple-book their only sub-contract source, and will not work with the customer for a satisfactory alternative to get the work done. I've asked for the contact info for both the coping company who is supposedly holding up the progress, and the owner of B & B but have yet to receive any info. Lessons learned.*An update to this negative review: The upgrades were not completed until the 2nd week of July and much swimming enjoyment was lost, but we are definitely satisfied with the workmanship and quality. A very well-done project. Had good communication after the above posting and everything turned out fine. More...
They're great people and a one-stop pool company, from installation to maintenance and professional expertise they do it all!
It may not look like it from the outside, but it's the best place in town to get anything you could possibly need for your pool or hot tub.
Buzz Electric Llc
Just left the store and was helped immediately by "the mature gentleman "who helped me find some older parts that saved me a lot of leg work. These guys are great!!
B and B Pools built me a negative edge pool that most pool companys in michigan would not even attempt. The quality of the work speaks for itself. I would highly recomend this company for maintainance as well as installation. More...