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Avalon kennels

Crowmarsh Gifford, Oxfordshire

(57)
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Reviews (57)

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4.5/5

57 customer reviews

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23 June 2023

Really nice staff very polite and obliging .

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16 June 2023

Was told they had availability but just had to come for a visit the following day to verify vaccination records etc. Once I arrived, they told me there was nothing available for the agreed dates. Very disappointing experience after driving an hour, especially since they could have had the courtesy to tell me before I left home. More...

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9 June 2023

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9 June 2023

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30 April 2023

These have been great looking after our Husky. She is always well looked after when we leave her there.

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30 March 2023

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30 March 2023

Reviewed on Google Maps

30 March 2023

Sent our dog here for a training programme, facilities seem nice, lots of space and land, plenty of contact throughout. Really happy with the service

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30 December 2022

My dog goes for day care, grooming and boarding here. Always found them to be friendly and attentive to the dogs and cats (and their owners). They are reasonably priced and I would highly recommend them. More...

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30 September 2022

First time in kennels for our young dog and she was clearly happy and well looked after - we would be happy to leave her again at Avalon.

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30 September 2022

It’s hard to drag my dog away after his brief stay. You can still see the claw marks in the parquet floor.

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30 September 2022

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30 August 2022

Avalon Pet Hotel is a fantastic kennels and pet hotel. Our two bulldogs, Bentley and Bosco both stay here and are superbly cared for. They both have multiple special requirements in terms of diet and medical issues but the team at Avalon are brilliant at taking care of everything needed. The customer service is fantastic and we would not choose any other location for our stays. More...

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30 August 2022

Reviewed on Google Maps

30 August 2022

Reviewed on Google Maps

30 August 2022

Excellent accommodation for our pets with great service. Highly recommended

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30 June 2022

We have been using Avalon Kennels for many years. Our Flatcoat Retriever is always willing to be dropped off and that tells us all we need to know.

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30 June 2022

I have been using Avalon Kennels and Cattery for over ten years and my pets have always received excellent care. From puppyhood to elderly, boisterous to frail, the dogs have been well looked after and always bound in without a backward glance! Cooper loves Charlie! Our two cats, now 16, are settled and content in the cattery. Gavin and Sara have been always been very helpful. The grooming service is reliable and Freddie is always complimented on his appearance when out and about. Anne More...

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30 June 2022

Excellent Kennels and lovely staff. Very helpful and knowledgeable

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30 June 2022

Highly recommend. Our 2 pups stays for 4 nights. Their first time away from us. Both pups picked up healthy and happy. Will use again.

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30 June 2022

Reviewed on Google Maps

30 June 2022

Dog hotel is extremely good. Outstanding levels of service and care. On site grooming is excellent. My dog always enjoys visiting.

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30 June 2022

The last two times I boarded my dog here in the Pet Hotel, she suffered what I would say was extreme weight loss in a week ! Just to mention also my dog was not overweight. After the second boarding and upon returning to a 'normal' feeding regime, my dog was ill for a week after. I will NEVER board here again. I certainly would love to know what really goes on here, though that would require someone with a drone I would imagine. More...

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30 June 2022

Reviewed on Google Maps

30 June 2022

Just had Max our rehomed Wire Haired Vizsla groomed by Gavin and his team, he was looking more like a Labradoodle when he arrived but now looks like a proper Vizsla, a lot of care and attention has been lavished on Max, what a difference and it must have been hard work for Gavin as he had a matted coat probably about 7cms down to about 1cm. Thank you, great job.

Reviewed on Google Maps

30 June 2022

Whenever we start packing, our old mongrel Charky begins to get a bit depressed. But the moment we leave him at Avalon, he seems to get his mojo back. Leaving our dog when we go on vacation is always a bit traumatic, probably more for us than for him. Avalon was recommended to us 6 years ago, and we have used them ever since. He always looks healthy and happy when we pick him up. The staff are friendly and genuinely seem to enjoy the dogs and cats. We trust them. More...

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30 June 2022

I only drop my daughter off in the morning as she works there

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30 June 2022

Cat came home very well groomed. Friendly staff who seem very genuinely to love all the visitors and know all about them.

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30 June 2022

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30 June 2022

Friendly, well priced and they take really good care of my dog. Very happy with them.

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30 June 2022

Reviewed on Google Maps

30 June 2022

Lovely clean kennels. We have 2 dogs who have been going here a while now, always come back clean and tired out. Friendly and accommodating staff all in all winner, winner.

Reviewed on Google Maps

30 June 2022

Reviewed on Google Maps

30 June 2022

Great grooming for our dogs Milo and Finn

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30 June 2022

Staff were really organised and friendly. Seemed good with our two dogs. Gave good feed back to us. Dogs were happy to be back. Looks cean and neat.

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30 June 2022

My family use these kennels every time they go away and will always recommend them. I travel over an hour to use them as I wouldn’t want to use anyone else

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30 June 2022

Reviewed on Google Maps

30 June 2022

Reviewed on Google Maps

30 June 2022

We entrusted Avalon to care for our cat and it's evident she had a traumatic experience. When informing the staff we had come to pick up our cat she didn't make any eye contact and asked for payment immediately. The charge was more than quoted and was not explained or itemised. She never told us anything about how our cat had gotten along and even got the gender of our cat wrong. We went to accompany her to the shelter to pick up our cat and instead were told to meet her in the drive where she would hand her over. This was a clear indication that she didn't want us to see the cat hotel. When she opened the door we could hear our cat was stressed. We then received our cat and carrier which both stank of pee(were visibly wet and dripping). We had to bath her immediately to get rid of the smell. She was very distressed by the stay, and continued crying for days. It was clear she was not provided a clean room or checked on. We will never use a cattery again because of this experience. More...

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30 June 2022

We are grateful to have found Avalon as leaving our dog Judo at Avalon is like leaving him at his second home :) Can't speak highly enough of the staff, and its a huge peace of mind to leave him there knowing he is there having a great time! They have also been accommodating in taking him at short notice at times which we appreciate. He looks forward to his next stay!! More...

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30 June 2022

Dog always happy, happy to adjust to our needs

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30 June 2022

Always our first choice for kennels. Doggo loves coming here, always excited to see the staff at drop off. Recommended.

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30 June 2022

My 1 year old cat fudge stayed in the Cattery back in august and just recently the cat hotel. He seems to love it there, he’s very well looked after. Staff are amazing and very friendly. Makes it so much more easier leaving your pet with them. Thank you to Sara and the team at Avalon. More...

Reviewed on Google Maps

30 June 2022

Couldn't recommend Avalon Kennels enough! Luther is an excited 50kg Pup and he loves every minute! They handle his craziness amazingly, care is second to none! ! Raw feed in continued, updates with pictures AND comes home smelling lovely!! Booked in for a few more holidays and I know he'll be happy to see all the staff, as soon as we pull up!! Thank you all! More...

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28 July 2019

We use Avalon kennels and Grooming all the time. 5 stars isn't enough its perfect service. #woofina

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30 June 2019

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26 March 2019

Our Cocker Spaniel Jelly has been going regularly for nearly 8 years. She's very happy to go and takes some encouragement to leave when we pick her up. Avalon's facilities are excellent, the new hotel blocks are always clean and cosy.Gavin & Sara, have a well stocked one -stop shop, with competitive prices.All the staff are friendly, helpful and understanding of any particular foibles your pets may have. Thanks Avalon More...

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26 March 2019

Some of our show dogs in full coat have stayed at the kennels several times. They have been happy and come out looking as good as when they went in. Great service and the dogs love the staff. More...

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26 March 2019

Excellent kennels, with staff always helpful and caring to our dogs! They have brilliant facilities and my dog doesn’t seem to want to come home after a stay at the kennels. I trust my dogs will be well looked after at Avalon. More...

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26 March 2019

Avalon kennels look after each of the dogs as though they are there own in a safe and clean environment. My 2 dogs are always happy to go and stay or to be groomed. Can’t recommend them enough!

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