Sandra Klein Giliomee
Been using ASG for all my IT problems, always receive professional service
The problem that I asked to be fixed on my laptop was not fixed. Asked for the fan on my laptop to be checked and fixed and for a screw on the back panel to be replaced. When I went to pick up the laptop, the screw had been replaced. I asked whether the fan had been checked, and was assured that all was in working order. One week later the fan stopped working again. My husband eventually opened up the laptop to find that a loose screw had been left in the back panel and was obstructing the fan. Dust everywhere and the loose screw show that the back panel had not been opened, let alone the fan checked or repaired. More...