Loading...

Please wait ...

asdfasdfa gfds logo
A

asdfasdfa gfds

asdfasdf, New York

(248)
asdfasdfa gfds logo
A

asdfasdfa gfds

asdfasdf, New York

(248)

Reviews (248)

Leave a review
K
4 December 2019

I was recently recommended to go check this location out at the Domain, and was highly impressed by the staff here. Management was super helpful with my selection I needed to fit my taste. The interior designers were excellent. Great place to go with your home furnishing needs. Everything is handcrafted, and well put together. I recommend coming here for your next design of any room. More...

M
9 November 2019

We've bought several pieces from MGBW and love them.  Their upholstery is all done in North Carolina and the quality is excellent.  Plus, they have fabulous sales twice a year with deep discounts on floor stock and even warehouse pieces.  When comparing to C&B, Restoration Hardware, Ethan Allen and other mid-priced furniture makers, it's hard to beat Mitchell Gold + Bob Williams quality, style and price. More...

A
7 November 2019

I've been searching for several weeks online and offline for a beautiful MGBW bowl and was about to give up when Divna contacted me to let me know they had one left in stock. I'm in San Diego, so getting up to Glendale would have been a challenge, but Divna IM'd pictures, and the bowl was exactly what I was looking for. I was able to complete my transaction via phone, and Divna just sent a picture of the bowl wrapped securely and ready to ship. I can't thank Divna and MGBW enough -- highly recommend!!! More...

M
5 November 2019

wow...what a great company :-)

S
25 October 2019

Fast forward five years later, I feel like their customer service has improved from the design services to the delivery. Designer was approachable and provided usually prompt feedback with our inquiries, delivery people were on schedule and no missing or broken pieces of the furniture like the last time! This is all I ask from my go-to furniture store. The one reason why I knocked off a star was because they got the leather color to my coffee table wrong. But we decided to keep as is since it went well with the rug. Regardless, I would still like to be notified of change(s)! More...

D
25 October 2019

Love this furniture store, you get what you pay for!!! Amazing quality, exceptional customer service and furniture that lasts a lifetime.

K
21 October 2019

After looking at every furniture store in the metro, we were so happy to discover MGBW to furnish our living room space in our new home. We were so please to find beautiful contemporary pieces with clean lines that have a sleek and elegant look along with colors and fabrics that create a serene and relaxing space. I did my homework prior to looking at any furniture just to make sure when we did make a purchase somewhere that we would be buying solid, quality built furniture. What we discovered is that it is much harder to find solid, well made furniture! Maria Mongil, the store manager, was very knowledgeable and was able to answer all of our questions about the construction used in the pieces we were considering. BTW, their furniture is made in America, which is a huge plus. Maria was fabulous to work with and l would highly recommend her to help make your selections. She is very personable and responsive, and had wonderful ideas for our space. She even came to our home with fabrics we could look at in our space to see what we like best. She took measurements of the space and later worked up a computerized drawing of the space and our furniture choices, which was very helpful for us to get a better feel of how it would all come together. My only negative is that it would be so nice if MGBW offered a computerized version that would incorporate both a picture of your actual space with a picture of the actual furniture selections and fabrics! All in all, this was a great experience and l would highly recommend Mitchell Gold-Bob Williams and working with Maria to get the perfect look for your space. More...

R
20 October 2019

We had a great experience working with Dave at the Natick, MA store. I highly recommend.

D
18 October 2019

They are so delightful in the Oakbrook store love Brett

W
21 September 2019

This is the go to nursery in the East Valley. The staff is knowlegble, their plants are high quality and their prices are much less than  other "high- end" nurseries in Palm Desert. They stand by their product. I purchased three Firestick/ Pencil cacti- hand picked them and when unloaded at home realized one was a diffferent color. Upon returning the next day there was no question about the exchange.  In October / November they  replenish their stock for seasonal planting.  Definitely my go to place! More...

K
14 September 2019

The furniture is inspiring: great designs and top quality craftsmanship. Also, the company gives back to the community and their employees. Can’t wait to see the latest collection. More...

O
10 September 2019

One of the reasons this store has our loyalty and business is because of JANE! She is a gem!!!! From the moment we met her last year we knew our search for furniture has ended. She has gone above and beyond for us. Her vision for spaces is simply perfect. She is also considerate of  people's budget and pays attention to fabrics depending on what  space the pieces are meant for ( kitchen, bedroom, etc) We are in love with our counter stools and have gotten endless compliments on them. We recently purchased the Fiona sleeper sofa and I can't wait to have it in my guest bedroom. A perfect multi functional piece! And the copper swivel chairs are a must have, we have them in our living room as well as our bedroom. More...

R
8 September 2019

We have owned the Hunter sofa for 2 years and have loved it from day one. The cushions still look amazing (we do flip them every couple months). We were nervous about the fabric as we chose a very light grey and had it treated by Timmins. So far its survived soy sauce, red wine and balsamic dressing spills and splatters. The 39 inch depth is very comfy and perfect for snuggling up on and watching tv. All around a great purchase we absolutely don't regret. More...

E
6 September 2019

I recently moved to an apartment in Philly and bought new furniture from your store. I had absolutely the best experience possible and love, love love, everything that I bought. It looks beautiful in my new place. I have to recognize Justin Schnovel. He helped me from start to finish by coordinating every color, fabric, piece of furniture to achieve the look that I wanted. He solved every problem from a design perspective that I could come up with and kept in the loop with the delivery schedule. It's rare to experience such attention to detail and care. Justin made what could have been a stressful experience into something that was fun. I will be referring my friends to Justin and the KOP store. More...

M
31 August 2019

Incredibly personal and professional service! Even rosé bubbly served to me while shopping! Love the classy furniture on display.

R
30 August 2019

The first time I saw this store it appealed to me instantly. What sets Mitchell Gold Bob Williams apart from some of the other stores in and around KOP is the decidedly "fun" vibe here. They have some really exciting pieces here that I salavated over and others that were clearly just for aesthetics and not practical at all as far as comfort goes. If you like color, patterns, whimsical shapes and drama MGBW is definitely a must to put on your hit list.As far as service is concerned I will say this...Of the four associates we encountered two of them were very pleasant. A simple greeting, a little spiel and let us browse. Another seemed bored to tears to be there. I asked if he had design services and yes was all he said. As for the last, she was terribly aggressive and made our browsing painfully awkward. She followed us step by step to each piece even when we asked her if we could just browse. We literally had to escape her by getting on the elevator which thank God was nearby and going to the second floor. But overall a good experience. More...

N
30 August 2019

Thank you so much for bringing back the Dexter sofa. I purchased 2 custom Dexter sofas many years ago and when I first tried to replace 1 late last year, it was no longer available. Last month I logged on to your website and it was back! I was elated and jumped in my car to your Alpharetta location to order a n ew custom Dexter. It will be ready next week and I am so thrilled! Again thank you again for bringing back such a beautifully designed sofa. Thanks also to Vanessa in your Alpharetta location for taking such great care of us!!! More...

W
10 August 2019

My father drove us up here from Virginia to see his home town. When he was about our age he would got to the Dwains Toy Land that was in the same building many years back. When we were driving by he lit up and was so happy that it was open. The store is crowded wall to wall with things, having quite the eclectic style. It's the kind of place where you could spend the whole day looking and collecting things and still leave wanting more. The store owner was polite and nice to us. Would definitely recommend stopping in. Quite the experience. More...

M
10 August 2019

My husband, Alan Stolz, and I are retiring from the Division of Cardiothoracic Surgery at Baylor College of Medicine in Houston and moving home to Lawrence, Kansas where we purchased our forever home. We decided to visit Mitchell Gold + Bob Williams in Kansas City to begin our journey to appoint our new home. Boy, were we lucky to meet design consultant, Rebecca Winfrey! From the very beginning, Rebecca became our new best friend. She was knowledgeable and patient with us, and most importantly, she was fun to be around. Her positivity was infectious, and she was professional and courteous to a fault. We cannot thank Rebecca enough for helping us to make our dreams come true and find the perfect furniture for our new home and to share with our one-year-old boys, Ascher and Maashous (pictured). Rebecca Winfrey and Mitchell Gold + Bob Williams are simply the best! More...

R
3 July 2019

Will Joyner, a senior designer in the Washington DC location, is truly an artist. We moved into an empty classic 1930s Center Hall Colonial. All we provided him with was a sample of wall paper for our dining room, and he took that little piece to create a beautiful orchestration between our dining room, living room, family bedroom and master bedroom.  He lead us in selecting the main pieces for each room, but also all of the secondary and accent pieces, such as end tables, consoles, pillows and decor. As a result of Will's work, our home is breathtakingly beautiful, inviting, and homey. It also reflects our own personalities. Will is a great listener and has an unbelievably good eye.  He is also the nicest and most honest person to work with you can imagine. He came to our home for the installation, and now we just do whatever he recommends. We have come to trust him fully. I cannot recommend him enough. More...

V
26 June 2019

I went in today with a friend to get a few fabric swatches and Miquel couldn't be any kinder, knowledgeable and just all around fun to talk to.  He really gave me some great insight and I am super excited to get my chairs upholstered! More...

J
26 June 2019

Great service, amazing design options (for me as a designer, this is a big statement!), and quality I can stand behind. Thankful for this spot in the Paramus Design Center!

J
22 June 2019

So knowledgeable, nice to see plants living in our environment first. My first year here I was not successful as a gardener. Adjusted to desert and open to learning, Bob W nursery a good place to expand knowledge. Thanks More...

S
19 June 2019

I recently visited the store in Paramus because I noticed a piece of furniture on the Bloomingdale's furniture floor at 59th St and loved it (Blooms would not match the sale price of the online vendor) so off I drove to the store.  My salesperson Burak was professional, helpful and very knowledgeable.  Delivery was scheduled soon after my purchase and the delivery people came promptly within the timeframe.  (I was super lucky)  I absolutely would not hesitate to purchase from this store again!  The cabinet was perfect, not damaged and really looks great in my space.  Thanks so much! More...

L
16 June 2019

I am so happy to rate a moving company so highly after other bad experiences!  These folks have very reasonable rates and don't try to overcharge with 3rd man when unnecessary.  They were early, mature, professional, very hard working, and very patient with me.  Victor and Jose were so careful with my things and the walls like I've never seen.  Marie is top notch scheduling and they are all so friendly and honest.  You will be shocked!  Will use them every move! More...

B
15 June 2019

We bought a beautiful desk today at Mitchell Gold in Paramus with the help of Burak Boru our salesman. He is very professional and thorough while being warm and helpful.

R
7 June 2019

Burak at the Paramus location was extremely helpful and attentive.  He helped me pick out several pieces for my new home, and I could not be happier! He's very knowledgeable and friendly, and really made the experience of furnishing my new home painless, and in fact, enjoyable.  Everything fits perfectly and looks great! More...

A
29 May 2019

I love this store!!! My husband and I had been looking for months for a very specific measurement for a couch to fill a large space in our living room. We had already been to 10 stores, and we were exhausted and felt completely defeated that our favorite couch was at RH. (By the way, RH has the WORST customer service, and they treated us like complete garbage even when we were willing to spend 15k on a couch.....) On our way to the fabric appointment at RH we stumbled into this store. And OMG thank God we did!!! Kristen Collins was a dream to work with. She was COMPLETELY HONEST with us regarding pricing and fabric choices and even steered us away from spending money on things she didn't think were worth it. What sales person does that She went ABOVE AND BEYOND to even come to our house to match colors. This lady will hopefully be my furniture/designer guru for life! I seriously can't hype this store and Krist enough!! More...

T
5 May 2019

Had a fantastic experience with this store and our amazing design consultant, Savannah L!!! The customer service is unparalleled. ..especially in the furniture industry where most other places are just trying to offload their merchandise to you at any cost.  At MGBW they want you to be happy and love their product as much as they do. They are knowledgeable, patient and sell beautiful, amazing pieces and most importantly will help you design your space to your liking and comfort level. We ended up purchasing an upholstered bed from them that is absolutely gorgeous. Savannah even helped us to create a quasi-registry by coordinating our guests purchase of gift cards for us.  She even would counsel us on when new collections were coming out, so we could be fully informed.  This is one of the best customer service experiences I have ever had and is by far the BEST customer service in the furniture market.  We went to a lot of furniture stores before we settled on MGBW.  I cannot thank Savannah or MGBW enough for the wonderful experience. More...

T
21 April 2019

Beautiful, high quality furniture.  We had great customer service but it depends on the design consultant helping you. We were a little disappointed that he didn't follow up on us after our purchase but we had a good experience overall.  Furniture came in on time. The delivery people were professional and helpful. More...

W
20 April 2019

I have gone to a variety of furniture stores recently in search of some new pieces. Having never visited a MGBW before, I wasn't sure what the furniture style would be. I was quickly greeted by Austin, who explained the Comfort Club ($99 for 20-35% off of every piece is an absolute no-brainer if you're buying much of anything). While I think I'm going to end up sourcing most of my living room from Room + Board, it was a pleasant browsing experience! More...

S
13 April 2019

Great outlet pricing and great staff...our new home will be predominately MG +BW furnishings! Love them❤️

J
8 March 2019

This is the best place to purchase all you outside plants and pots.  The quality and staff are always willing walk around and help you figure out what best fits your area.  We also purchased several "BIG" pots and they are by far the best we've ever purchased. More...

K
15 February 2019

Great furniture that is made well and upholstery made in the States. Been using MGBW in my clients homes for years and finally snagged a piece for myself.

A
1 February 2019

This is the by far the best best furniture store I have ever shopped in. The staff that work at this store are truly experts at what they do. I worked with Derek Willis, who he helped me select some amazing pieces. Will Joyner was then able to design a layout and took measurements at my place to make sure each piece would work in my space. Had it not been for Will and Derek, my place would not look nearly as good as it does. This is some of the highest quality furniture you can buy and I'm so glad I went to them. Thank you! More...

M
26 January 2019

This our favorite nursery. Great selection of plants and accessories, but the best part of shopping there is the great service from very knowledgeable people. My wife and I bought some pots there and when we got them home we decided they were too small. We didn't go back for a few days and of course we lost the receipt. Not only was the receipt unnecessary, they remembered us. We got two new pots and they were perfect. Always enjoy our experiences at Bob William's Nursery. More...

J
24 January 2019

Very nice modern furniture that can be customized within 5-10 weeks. The staff was very friendly and welcoming. I didn't find what I was looking for however I would recommend to whomever is looking for that mod pop for the home

J
13 January 2019

Stylish, modern and well-made American furniture. Purchased a custom couch and dining table with Alex. Customer service was exceptional from beginning to end. He provided personable care and helpful advice when picking our designs, which made the entire shopping experience easier. The delivery for our dining table was a lot later than estimated, however, they went above and beyond to make it right by offering a discount and writing an apology letter. I love my furniture and get tons of compliments. It's been over a year and they have held up like new against our toddler and dogs. The comfortability, style and quality is definitely worth the price. Highly recommend! More...

C
8 January 2019

Mitchell Gold + Bob Williams opened at King of Prussia Mall 2 years ago and has brought sophistication in home decor to King of Prussia. The furniture and fabrics selections are exquisite and of superior quality.  Depending on one's taste and expectations one can work with a designing specialist who will make any design and personal taste a reality.There is a 40-70% off sale right now on all floor samples from 2018.Pets welcome More...

D
9 November 2018

We have ordered 30 pieces over the last 10 years. Fantastic quality and great customer service. We keep coming back

B
8 November 2018

After a bit of a frustrating day trying to source a new nursery/garden center as a new resident, I came across this place.  Though a bit out of the way and down valley, they had a good selection considering it's probably more low season.  Adam greeted me instantly and was helpful to help me learn and choose some different plants for some pots for our front and back areas.  I am not new to the love of plants but I am not as familiar with desert plants having come from the Bay Area and Northwest. Will definitely be back. Thank you Adam for your assistance. More...

A
7 November 2018

After a miserable experience with a competitor company, we couldn't have been more thrilled with the customer service provided by Manager Trey McCray and his fantastic associates. Trey is extremely knowledgeable about the store's merchandise and spent a great deal of time helping us pick out the perfect bed for our needs. He saw to it that the furniture arrived in record time since in the interim we were sleeping on a mattress on the floor. The bed is beautiful, sturdy, and well constructed and upholstered. We couldn't be more pleased by the whole experience and highly recommend the Tyson's Galleria store. More...

D
3 November 2018

The best nursery ever!! I just moved here and really needed help with finding the right plants for my yard Bobs was SO helpful they took the time to explain everything to me They went above and beyond What a wonderful experience! ! I will definitely be going back :)) More...

A
27 October 2018

I don't understand the bad reviews at this place. I purchased the Bronson sofa and the ottoman to match. It was delivered and set up when promised. It looks lovely and is in great condition. I've had it now for about a year and it still looks like new - great quality sofa. The staff is also very hpful and the selection is amazing. Will buy again. More...

M
27 October 2018

So while having arrived early to meet another furniture designer we "window shopped" this location. We were pleasantly surprised to be invited in 30 minutes prior to the stores scheduled opening. Liz welcomed us to look around, offered to answer any questions and left us to browse. Who expected we would have designed the entire room and have print outs and pricing in hand. Liz and all the staff joined in to share ideas and thoughts. We purchased a few pieces today with all intentions of ordering the rest ASAP. The quality is impressive, prices are great and fabric selections amazing. We would highly recommend stopping by and brainstorming with these talented individuals. The brand is fortunate to have Liz. It would be easy to believe her name is on the label. You will understand when you meet her. More...

T
23 October 2018

Beautiful living room couch purchased from this great company!!!

K
20 October 2018

Met our gardener there to help select some new shrubs by our pool. Theresa Banuelos helped navigate the plant selection and also aided in some translating with our gardener.  He is busy at work now with our new selections of sun loving plants.  I couldn't be happier with the experience. More...

J
1 October 2018

I used Bob Williams Moving to move some heavy furniture items from San Pedro to Long Beach this morning, & I am extremely happy I did.  They arrived on schedule, worked quickly & carefully, were cordial & helpful, and best of all, finished the job within the 3 hour minimum.  I was promised a truck with 2 men.  I got the truck, three men, & Marie, a very nice & professional lady who took my phone reservation, then drove the truck - a great value!  I highly recommend Bob Williams Moving and will definitely use them again in the future when the need arises.Jackie B. More...

J
3 September 2018

Love the selection of high end modern furniture. Even better than the selection, is the excellent customer service provided by the sales associate Amy Arnold. She is very knowledgeable and willing to help curate the exact look I was trying to achieve. She also went above and beyond to help me resolve an issue I had from several years ago. It's hard to find this type of service. MGBW has won me over with their commitment to customer satisfaction. If you're looking for great modern furniture and excellent service go see Amy! More...

D
29 August 2018

This was the first place I came to plants when we moved into the area a month before the summer heat hit. I have yet to see their full selection once the temps cool down and they're in season again, but can't wait! The staff is extremely knowledgeable and friendly. I know some of their tips have helped me keep a few plants alive and not terribly scorched over the summer. Pricing is fair as well. No complaints, definitely my go to plant place for as long as we live here! More...

A
28 August 2018

These movers were truly the best.  My sister recommended them to me when I needed  a moving company after we sold our house.  They couldn't have been more accommodating and thorough.  Their prices are very reasonable, and did a fantastic job.  I recommended them to my friend as well, and she was very satisfied with their service. More...

L
20 August 2018

Great selection of sofas, bed, tables, chairs and accessories.

C
16 August 2018

Purchased couch, chair, ottoman, and dining chairs....all are beautifully made and holding up extremely well.  Staff have always been more than polite and helpful, with excellent recommendations when I was unsure about how items might look together.  I especially like the tasteful blend of classic and modern....can go conservative or make a statement. More...

S
12 August 2018

Great quality you must go!!

J
28 July 2018

I found this store through a friend and, wow, I'm sure glad I did.  Great furniture design and material selection!  I love everything I purchased.  My consultant, Brecken, assured me that the pieces I chose would clean up easily (I have 2 large dogs and 2 cats).  I must say, she was correct!!  The second day I had my furniture, one of my dogs initiated my brand new rug and one of my cats initiated my velvet swivel chair.  Both cleaned up perfectly!  Everything still looked brand new.  2 weeks later, my pup got very sick and threw up all over the back of the same chair and my other new rug.  That chair was drenched!!  I was so upset, but once again, both cleaned up perfectly and still look and smell brand new!  To top things off, a friend spilled drops of red wine and BBQ sauce on one of my dining chairs.  You guessed it--no stains.  A perfectly easy clean up.  I can't say enough about the furniture and the excellent customer service Brecken delivered.  She even showed up on delivery day to make sure everything was placed properly.  Did I forget to mention she provided 3 sketches showing furnishing options and placements specifically suited to my house layout and measurements?  I wish I could give this store 10 stars.  My experience has been phenomenal.  Walk through the store, ask for Brecken, and enjoy buying furniture that looks beautiful no matter what pets or friends might do! More...

H
15 July 2018

I recently purchased furniture, rugs and window treatments from Mitchell Gold+Bob Williams Denver store. My designer is Savannah Long. She had never seen my room, and did all of my floor plan/furniture design/fabric selection based on my measurements and hearing my vision. (I live outside of the state, so it wasn't feasible for her to do the  usual home visit.)  I  am completely impressed. She asked what color schemes I envisioned and shared with me that she had just been to the beach in South Carolina and was inspired by the colors she had seen there.  Her inspiration fit my room beautifully. I told her that I loved nature and animals of all kinds. She selected drapery fabric with birds on it which is perfect for my sunroom. In her computer design she incorporated one of my dogs on the sofa.  I was so happy to learn from Savannah that MGBW makes pet throws for your furniture in matching fabric. A must have for me!  Savannah's expertise, professionalism and genuine kindness made me a MGBW fan for life. I can't wait for her to design my next room. More...

E
12 July 2018

We had the pleasure of working with Holly Coleman in furnishing a Nashville condo long distance and couldn't have been happier with the service she provided.  A real gem and a credit to Mitchell Gold, Holly was amazing in her responsiveness, attention to detail, follow through and willingness to solve problems before they became problems.  Initially we worked by phone, email and texting and even before our first meeting Holly had the project well in hand.  Her taste is impeccable, she made no mistakes in design details and was able to incorporate all the pieces we already had perfectly. More...

R
7 July 2018

Just what I been looking for.the selection is incredible and the prices are fair.Best off all the employees are friendly and knowledgeable about the plants the sell. Daisy was helping me and she went out if her way to help me select plants for my backyard.I will be back for sure in fall when the palm trees arrive but most likely before since I seen a fountain and some artwork for the yard.Great place More...

L
4 July 2018

This place is amazing! The customer service is top notch and selection is wonderful. Picked up a gorgeous pony tail palm! Prices are super reasonable! A must visit!

M
2 July 2018

We have been in the Valley for 20 years and have shopped at many furniture stores  MGBW is a great addition. Amy has really done a great job of guiding us. There is no high pressure sales in this store only great designers.Amy listened as we talked, we new what we wanted we just didn't know the style. Our new furniture is above our expectation because of Amy.Also the furniture is Made in America More...

K
1 July 2018

We recently had a little accident at our home and needed to get a brand new bedroom set immediately as in yesterday.  Well Randall Kennon and Mitchell Gold + Bob Williams came to the rescue.  We ordered our furniture and Randall made sure we got it right away.  The day we ordered it he told them that it was an emergency and they made sure we had the pieces quickly. He followed up constantly to make sure it was being handled.   If you want a reliable,  friendly, competent not pushy salesperson then go see Randall today and he will go out of his way to help you too.  Thank you to Randall and everyone at Mitchell Gold and Bob Williams.  You made our problem a little less traumatizing.  Thank you again. More...

J
4 June 2018

My husband and I ordered a couch from Mitchell Gold + Bob Williams and when it arrived early this year, the fabric was not as sturdy as we anticipated. After speaking with the Mitchell Gold team, they very quickly rectified the issue. They have been immensely responsive and the brand will definitely be our go-to as we look to furnish additional rooms/homes in the near future. Thanks to James and Kiana for the stellar service. More...

K
2 June 2018

I had an outstanding experience at the MGBW store at Scottsdale Fashion Plaza. From my interactions with the personnel in the showroom, to the design specialist who came to my home, and even the delivery personnel were all superb. I am completely in love with the look and quality of the piece I bought from them. More...

L
20 May 2018

I accidentally was locked out of my apartment but luckily had my cell phone. I did a quick Yelp search and found Bob Williams. He arrived 45 minutes later, right on time, and was able to fix my situation. And he was very affordable. Thank you , Bob! More...

J
15 May 2018

When you want movers that are trustworthy and legit call them. They are honest, straightforward and in this type of business you will find that's a rare quality. One time they were booked and I had to use someone else that was a total rip off. Marie and Victor are the greatest team that I ever come across. Trust me when I say they are the real deal and know this business in and out. I've worked with them for over 20 years for all my moving needs. Try them and I promise you will not be disappointed!!!! More...

J
8 May 2018

Beautiful furniture and accessories. Very trendy and modern. Staff were very helpful and offered suggestions on what to purchase. I didn't buy anything during my visit, however I know where to go next time I want to furnish my home! More...

J
2 May 2018

So glad we went to Bob Williams Nursery. We met Tina who was extremely helpful showing us around and we also met our gardener Jose. His company is JAG and he is well know by everyone at the nursery. We had Jose redo our courtyard taking out old ficus and creating a desert landscape that looks fantastic.  I feel blessed we found the right people from the beginning. More...

J
10 April 2018

Always a fantastic selection of plants whenever I stop in. Selection is far better than Home Depot, etc. Staff is friendly, helpful and knowledgeable. I will not shop for my yard anywhere else! More...

E
6 April 2018

I am a designer and have a lot of pieces from them in my own home. I love the sleek deco clean lines and quality of these pieces and cherish them. Most importantly form follows function seemlessly. Everything that we own is comfortable and highly usable. Most pieces mix well with traditional and transitional furniture and accessiories in order to create an ecclectic look. A plus rating as far as I am concerned....bravo! Great price point and durable fabrics as well. More...

K
18 March 2018

Lovely nursery.  Staff is friendly, and super knowledgable.  Prices are very reasonable and selection is VAST.  Worth the drive from Palm Springs every time.

C
5 March 2018

Sure enough, when the herbs arrived they called me. And yes I bought herbs and the shrubs I needed.

L
26 February 2018

Great work, great and honest people. Thanks so much!!

M
25 February 2018

Thank you Mr. Williams for coming so quickly to my aid after locking myself out of my home.  And you charge such a reasonable rate for your emergency calls.

W
13 February 2018

This is a well established nursery with a reputation for good customer service and excellent quality and variety of plants. I had a chance to check them out and their reputation is well deserved.  I was looking for Dwarf Dancy tangerine trees and they had them.  The staff person who helped me was knowledgeable and super friendly, willing to answer lot's of questions.  They know their stuff and are very helpful. More...

J
3 February 2018

There is a common theme with all the five star reviews of this store...WILL JOYNER!!!  He is...the MAN. I can't say enough great things about the design advice and personal attention my wife and I received. I know I have a terrible eye for design and he made everything so easy. I highly recommend Will and Mitchell Gold. More...

T
28 January 2018

We love the show room and the staff!!  Wonderful people! Especially Joe! We would def come back for everything!

B
21 January 2018

Went into MG-BW and knew almost exactly what we wanted, Shawn knew what to make the purchase perfect! Special thanks to Will and Patrick, great team work.

C
6 January 2018

Best place to shop for well made furniture at a great price! Wonderful staff too!

C
6 January 2018

Love the merchandise and love the sales team!!!  I think he was a manager - was super professional and warm! Dark hair man. I want to buy everything!!!

M
17 December 2017

Such nice couches and chairs. And the dogs are fluffy and pretty.

M
17 November 2017

Knowledgeable, friendly, helpful staff and owner. Went beyond and above what we expected to solve our needs. They care about their plants but they care more about their customers. Please support this local business. More...

S
16 November 2017

This store has excellent customer service as well as beautiful furniture!   My sales person/designer, Amanda is fantastic!  First,  she came to my house and helped me with designing ideas and I bought three pieces.  Very happy with them, they look great.  Since then Amanda has been there for me when shopping for other items to finish my rooms, absolutely the best!  Ask for her when you go there, excellent! More...

R
13 November 2017

Every time I have gone in there, the people that work there go above and beyond. The furniture is good quality, and for a higher end product it's reasonably priced. Always a pleasure going in there! (I do wish they would add a few more patterns to the fabric selection but what they do offer is beautiful) More...

R
9 November 2017

Very professional without being pushy.Great product knowledge and attention to detail. Showroom is spotless!

S
29 October 2017

After deciding to part with my favorite MGBW sofa from 14 years ago, I decided to visit the Glendale location.  My first couch of theirs was so comfortable I was reluctant to part with it.  I'd tried many others at places like Crate & Barrel that were just not as comfortable.Alex helped direct me to sodas that met my criteria and instantly directed me to more options when I gave feedback on ones I tried.  Like Goldilocks, I found my perfect couch when I tried the last one, the Reese Sofa.  I got Alex's advice on the right size and selected a custom fabric for the sofa.  It arrived weeks ahead of schedule and the white glove delivery team was the most professional, careful and clean duo I have ever met!  I hope this location stays because we need a good, modern furniture resource like this on the east side.Oh, the sofa is made in the US (North Carolina, which was a textile and furniture mainstay in the past) so I am glad I am supporting the industry there. More...

M
27 October 2017

MG+BW was that rare experience in furniture shopping where I was listened to, consulted with and given suggestions that made sense. I worked with Christian Heath and I can't say enough about his decorating and people skills. He was there when I needed him, unlike many experiences where you get sales people hovering and pressuring you to make a decision to buy something and telling you how fabulous everything is. Christian was the consummate professional and I ended up buying a sofa, coffee table and rug. This was a big deal since I had been looking for quite a long time for just the correct pieces. MG+BW has come a long way in their designs and their sales approach is impeccable. If you go, ask for Christian. I also must comment on the store manager - Sarah. She too is wonderful and was an immense help as well. More...

D
1 October 2017

Great selection of plants, trees and also great pots, large and small.Very nice and helpful people working there, 2nd generation owner, in business since the 60's. Easy to find on Madison in Indio, worth a drive if need to. More...

C
2 September 2017

I had purchased a sofa six years ago the last time they had a store in the Design District. But they told me that was a franchise store and this is a company store. All the same really I had gotten a linen fabric with downfeathers for filler. I love that it is big enough for my family room 98" in length. So after many years it didn't fair too well. The linen fabric gets too warm and we cover it to cool it off as well the feathers are coming out of the cushions constantly. The sofa constantly needs to be fluffed up. Still I love the sofa. I called one Saturday and was cheerfully greeted by Monica. I took photos of the tag and issues. She got back to me quickly with a solution and prices. Although my Nicki sofa was discontinued I can still order new cushions and slip cover. So as this was on a list of items to fix in my home I managed to stop by one afternoon to review the fabric samples. Nothing grabbed me as much as what I have now. So I called Monica and ordered the core back cushions only. Than I will send the fabric out to get dry cleaned for the millionth time thank God I love my dry cleaner. In 6-8 weeks they should be delivered to my home. Please note they sign you up for 20% off every day prices. Makes no sense just lower your prices. More...

M
21 August 2017

As good as it gets! Efficient, hard-working, reliable, reasonably priced. While working, the men kept a fun, lively, engaging running banter going between themselves and us, making an otherwise painful process relatively lighthearted and positive! I highly recommend...

J
24 July 2017

Absolutely adore my new bedroom furniture. Special thanks to Collin for coordinating so that I didn't have to make extra trips into the store. Wonderful, extremely high quality pieces. More...

A
24 July 2017

I love this place. Their plant selection is really good but what sets them apart is the terrifically knowledgeable and friendly staff. I have never gone here with a problem and not had it solved.  don't know how they do it but they couldn't be better. It's a bit of a drive from Palm Springs but it's worth every bit of the effort. More...

L
21 July 2017

Shopped in this MG+BW many times but yet purchase any item from them.  We were helped by Joe Rossilli this time and he's very helpful and patient.  Gave us few free fabric sample.  Will go back again to check the sectional one more time. More...

R
16 July 2017

The furniture is well made, great styles and colors. Eric is GREAT; he is patient, listens to what you want/need and the space you have to make your room beautiful. He is not pushy and will give you his design perspective (which is always spot on btw). My bed, couch, chair and TV/chest are from here and I love all of the pieces--simple and stylish; and all coordinated with Eric's help.  The sale is always worth a look! More...

Z
3 July 2017

We had one of our best experience in shopping and customer service with MG+BW. And it did not start that way. Earlier in the year, as first time buyers to the store, we bought couple of sofa sets and chairs. There was some miscommunication between the warehouse and store hence a delay in shipping the furniture. The store manager Chris and staff went above and beyond to rectify the issue and made sure we were satisfied at the end. Needless to say since then the service has been exceptional and the furniture quality/design has been the very best. WE continue being attracted to their store primarily due to their furniture designs but mostly because of the friendly service we get. More...

J
30 June 2017

Kate helped me and she was very helpful.  All in all it was a good experience.She listened, showed me many sofas, discussed fabric options... it was really excellent.

M
22 June 2017

Great service, high quality at a very attractive price

J
9 June 2017

I think this is the best nursery in the valley.  Best selection of fountains, pots, and plants.  Selection of plants gets lean in off-season.

M
2 June 2017

I have always gone to Home Depot for my plants. I was just was referred by my sister to go to Bob Williams Nursery. I was overwhelmed with the person that was helping us choose a tree. . He was so knowledgeable! Never going back to Home Depot!! More...

K
22 May 2017

our favorite furniture store....we love our grey leather chairs. cannot wait to get more pieces.

D
17 May 2017

Beautiful, exceptional quality, made in U.S.A., great prices, along with the most professional, knowledgeable friendly, and nice, salespeople! !!!! Can't really top that!!! Love, love, love Mitchell Gold + Bob Williams Factory Outlet and their staff!!!!!! More...

A
29 April 2017

Purchased a custom sofa, arrived on time and in great condition. Customer service was great. Thank you to Michelle who helped me pick fabric and sofa. Very happy. Great quality.

M
26 April 2017

I am a transplant to Kansas City and I was a bit stunned by the lack of quantity and types of furniture stores.  Mitchell Gold + Bob Williams, and their excellent local designer, Michael Katherns, was like an oasis in the desert. For just a little more than the best at big box furniture stores, I found the absolute perfect sectional at MG+BW.  More than that, there is a level of service and knowledge that you absolutely cannot find in a "big box" store.  I had Michael Katherns, the designer who assisted me in store come to my house, help ensure the piece was the appropriate fit and bring a variety of fabrics and textures in order to validate my in store choices. It simply does not get better than this when buying major pieces of furniture. While several people directed me to nebraska furniture mart, which is fine- and I did find accessories there - for classic type pieces that you really may want to have in your home for 10 -15 years I just wasn't satisfied with the quality or service. Try MG+BW and remember that you truly get what you pay for.  NOW- I wait the 6 weeks or so for my beautiful new custom sectional. More...

J
25 April 2017

I have had a wonderful experience with Jackie and the entire sales force.  I've had many questions that have been answered by all staff members, if Jackie was not there.  They really seem to care about their customers.  Size is important!  Jackie is sure to provide you with a layout of your room, and conscious of ceiling height, which I found makes a huge difference in what you buy.I can't say enough about Jackie and the store. More...

A
9 April 2017

Fantastic, quality furniture!  made in the USA.  My wife and I have purchased a few pieces over the years at MG+BW.   I was looking for one of their discontinued furniture items at their Costa Mesa, California location and the local manager directed me to the Scottsdale location which had it in stock.  The manager Denica called me to arrange the purchase.  Wow, the level of customer service was really amazing.  The Scottsdale store did indeed have the piece, and since it was just one item, the manager arranged to have it added to one of their existing cross country delivery trucks and have it brought to CA for me for Free!  I'm sure that doesn't happen everyday, but this small token of help was much appreciated.  I was in Scottsdale in March 2017 for vacation and I dropped in the store with some cookies for Denica and the staff.  What an impressive showroom, gorgeous displays of most of their high quality furniture and located in the best shopping plaza in Scottsdale.  While this furniture does cost on the moderate to pricey side, Denica was helpful again and let me know when all the best sales were during the year.  You guys have made a loyal customer for life.  Please keep up the great work and customer service! More...

D
3 April 2017

My partner and I had a great experience at this store. We visited on a Friday (March 31, 2017) and were helped by Erik S. He could not have been more patient and helpful . Served us coffee and was great at helping us decide which material we should use on the sofa vs the chairs. I appreciated that he did not try and get us to upgrade to more expensive material than we wanted or were prepared to spend we took advantage of the Spring Sale. All in all a great experience! More...

M
28 March 2017

Great service! I ordered my awesome chairs via their FB site. The process was painless and VERY efficient. Everyone I worked with was so nice and willing to help ensure my order was set up and executed smoothly. I highly recommend!

S
28 March 2017

I have moved several times and absolutely love the crew.   The most courteous, professional movers and staff I have had the pleasure of using. I recommend anyone looking for a mover contact this company. More...

C
8 March 2017

I have been buying Mitchell Gold for over a decade from this outlet. Love everything I've ever gotten and can't wait for my next purchase!

L
6 March 2017

I just can't get enough of their furniture and the staff was so helpful.  They pulled all kinds of fabrics to help me match furniture I had at home and setup everything so I could discuss with my husband.  Just the best.

C
4 March 2017

Best store ever! I was here on the 4th of March and I had a great experience. The furniture here is beautiful and good quality. Victoria was a big help to us. The store is big and beautiful. Also it is open and bright. The atmosphere is friendly. If your in Avalon definitely go to Mitchell Gold+Bob Williams! More...

L
27 February 2017

I, very unfortunately, had to downsize.  I couldn't bring myself to part with everything, including some big, heavy Chinese furniture pieces that would be going into a small 2 bedroom apartment.   There were stairs at the new location and a small landing.   I thought for certain they were going to tell me "no, it won't fit through the front door" and we'd have to put the pieces in a one-car garage for me to sort out later.   (I was moving from a loft where everything is oversized.)They got everything inside on the first try.I had some IKEA pieces that I left items in, thinking that they would shrink wrap and move.  Victor explained that the IKEA furniture does not transport well if the drawers were full.   The drawers may not open properly after they've been transported.  I was happy to unpack them quickly vs. having to replace my work-room furniture.They took the odd pieces (like the ironing board) and paid close attention to the glass tabletops, etc.It was an incredibly long day, but they worked very hard and I am amazed at how much "muscle" they had to move things up the stairs.I told them I'd call them the next time I had to move...because then it would be all downhill!Thanks to Marie, Victor and George for helping me move!!! More...

J
11 February 2017

We moved here from out of town and did not want to finish furnishing a house from the standard stores. Happened into Mitchell Gold and didn't look back!  Go!  And ask for Kaia. She is the best!  Fantastic ideas, great service!, very, very responsive.  We ordered furniture and fabrics and Kaia stayed on top of things and kept us updated on delivery dates. Delivery was a dream!!!  Mitchell Gold has the best delivery company!!Highly recommend this store and Kaia!!! More...

A
11 February 2017

i have been looking for a chair and ottoman for over a year.  we live in the mountains of Colorado and the choices are few and usually overpriced.  On a trip to Denver we came across Mitchell Gold. The showroom is beautiful.  I was able to find the perfect chair and a wonderful fabric in just the right color.  The items were delivered 2 days ago (by a great delivery company).  I am very impressed with the workmanship and the comfort of the chair - my dog loves his new ottoman.  And, its made in the USA! More...

D
10 February 2017

The only reason I'm not at the outlet as much these days is because I filled up my house with lots of MGBW furniture from the outlet and I've run out of space. (though considering a new home lol so stay tuned) Ive been buying from the outlet for about 12 years and every piece I have still looks brand new. It's indestructible. Always beautiful. Somehow no matter what piece it is, I can move it in to a different room and put it with other MGBW pieces and every piece somehow always looks like it goes with the other. I'm a HUGE fan. The team at the outlet is crazy good and always helpful whether in store or over the phone. Thanks for being consistently great! More...

K
21 January 2017

I have had the pleasure of working with Jacqueline here for the past couple of months. We ordered a dinning table in September. Unfortunately, it was put on a quality hold and we will be receiving it next week. I know that this would ordinarily warrant for a much lower review but the customer service I received was really amazing. I really recommend shopping here. The quality of furniture that we've received so far has been incredible and how we've been treated is even better. More...

B
15 January 2017

My first visit to this store. Was impressed with large selection as well as the tasteful way everything was presented.Sales staff was knowledgable without the high pressure ones used toA pleasant experience

P
9 January 2017

Just a big shout out to the MG & BW store at South Coast Plaza.  I work with Brecken Lash and she is incredible.  Service beyond words. ........  Always there and efficient. I use the store and products for personal and commercial jobs and am always very pleased.  Some times a wait for items but ALWAYS worth it.  Brecken is a talent.  She has never let me down and jumped through hoops for the right outcome.  You cannot get this sort of product, knowledge or service on line or at any other store. If you are discerning, want a great look, amazing design advise and great service, my vote is MG & BW at South Coast Plaza......... More...

J
5 January 2017

I bought two swivel chairs as a part of their winter clearance event. Since it was part of the floor sale, I picked up the chairs myself the next day, and I love them!  Not only that, but I also have to mention Ed - he was so nice and helpful - he helped get the chairs as close to the front doors as possible, which made it super easy to get them into the moving van.  He was just so polite and efficient - his extra effort made the whole experience that much better.  Thanks Ed and MGBW! More...

R
31 December 2016

Purchased my bed from the outlet over the phone & had the opportunity to visit the outlet as well to select a couple other items. Friendly and helpful staff. While searching for the bed that I eventually purchased, the staff emailed me the picture of the bed and assisted me with shipping it to Atlanta. More...

J
25 December 2016

This is my favorite nursery in the valley!  I have gotten about 20 plants here in the last 2 years, and all of them have done so well! !!  I always get the healthiest plants here.  Sometimes they can be just a tad more expensive than other places, but for the extra $5.00 spent, you get much healthier, good quality plants.  The staff is also SO helpful, kind and knowledgeable!!!  They give the best & most honest recommendations.  I highly recommend this place! More...

G
18 December 2016

Great products, quick service personnel make life easy for designers.

D
1 December 2016

Love Mitchell Gold Outlet on Facebook!!!!! Products are of the utmost quality; cannot get better quality furniture ANYWHERE! !!!! Staff and delivery company are professional, friendly, and know their products!!!! Love, love, love!!!! More...

G
6 November 2016

MGBW is a beautiful furniture store and recent addition to Scottsdale Fashion Square.  I've been in a handful of times to look and finally this past weekend, my husband and I took advantage of the sale they had going on and made a few big purchases for our home. We worked with Tim who was knowledgeable, respectful, and chimed in with his opinion whenever we asked.  We love that there are so many fabric options when it comes to customizing their chairs, sofas, pillows, etc... If you're in the market for furniture or enjoy "window shopping" for ideas for the future, this place is a fabulous option to check out.  It is on the pricier side, but when they are having a sale, prices become a lot more reasonable.  We are excited about our purchases and satisfied with our experience so far. More...

V
3 November 2016

Help in sad times. Called Bob Williams Moving when we had to move my dad to assisted living. Marie took over. Then called Marie after he passed. Like calling an old friend. We needed a fast move and Marie just went with it. Two days later!  Highly recommend them. Short moves okay. No worries. Honest rates. More...

S
22 October 2016

Our family are loyal fans and customers of MGBW (upholstery and dining). More than being highly satisfied with their quality products, we recently received thoughtful attentive service from one of the company's best teammates, Casey (Tysons Galleria/DC). Kudos to Casey for her help with replacing a new slip cover for a 10 yr old sofa. Also, she even worked with customer care to help us with replacing our original down cushions in accordance with the limited lifetime warranty policy.  Again, Casey was proactive and an absolute pleasure to work with. More...

J
14 October 2016

While furniture shopping in uptown we found this awesome place!!Tamara was very knowledgeable, non-pushy, and quite accommodating for our needs living in a different state.  She arranged for white glove delivery to our home for a reasonable price.we left with a nice catalog and I'm looking forward to shopping with them some more!Website is mgbwhome.com More...

E
24 September 2016

I purchased this sofa 3 month ago at 14 street store, DC. The Sofa looks like 3 years old now. The store sales person made an effort to change the cushions for a better quality cushion, and for that Thank you!  But didn't help.  The sofa looks old and worn down. Unbelievable! Now I am stuck with this poorly made sofa. :-/Thank you for the sofa exchange. I love the new sofa. Gorgeous! More...

M
9 July 2016

The service and quality at MGBW is top notch!  One of the managers, Shawn, helped me from start to finish and I couldn't be more pleased with the result!  The personal designs and fabric options fit my style to the 'T'I went in looking for timeless, high quality furniture, preferably made in the USA with service reflective of the price I would be paying and MGBW exceeded my expectations in every way! More...

W
6 July 2016

The sample sale is off the hook!  These sales people are really hustling too.  Even though many items are on deep discount, the staff is eager to take the same amount of time with my questions that they have during my previous visits.  Now I just have to find a place to put everything I bought. More...

N
9 June 2016

This review is less about the furniture, which we all know is great, and more about the person who you should work with if you like the MGBW style and live anywhere near the Natick MA location:  Amy Bressler.  Amy is talented, creative, incredibly patient, a wonderful listener, and a true partner in designing and outfitting your home.  She helps pull everything together and goes above and beyond (including carrying one of her chairs down the street to a nearby store to make sure it would match with a table we were considering!). Trust her judgement and you will end up with a great result. Guaranteed. More...

T
5 June 2016

We've been going here for over 10 years. Love the setting. Ask for Tina. She rocks! Has been there for a long, long time and knows everything there is about flowers, shrubs, cactus, fertilizers, etc. Add to that her sweet disposition and you have "Super Botanist".  To round things off, they have a couple of good natured cats that roam around looking for  nice shady spots to nap. All is well at Bob Williams! More...

D
11 May 2016

Great selection, excellent product and friendly helpful staff.

K
2 May 2016

We have had nothing but a set of terrific experiences with the Mitchell Gold crew in Back Bay.  Not only is their selection of furniture and decor constantly fresh, elegant and fun, but their staff offers a service experience like no other.  We just took advantage of their complimentary design services to help us deal with the challenges of bridging styles and optimizing tight urban space in a new home.  We sat down with Richard Starke, who took lots of time to get to know what styles we plan to bring to the new space, looking at the layout details and challenges, and worked to get a better understanding of our likes and dislikes as we perused the store.  He was very consultative, offering terrific ideas and insight, while respecting some of our more unique tendencies.  We met a week later to a comprehensive decorating plan, including elegant and functional furniture elements, a beautiful assortment of materials (fabrics, woods and metals), along with a sensible plan for color and style transitions.  He had clearly listened and found a way to rapidly adapt the plan to last minute purchases we had made.  It was absolutely amazing and fun!  I would recommend Richard and this store to anyone!!!  Thank you!Kristine More...

M
25 April 2016

It's a really nice store with high quality items.  I didn't buy anything, but I thought I could save people some time.  A small throw pillow was $275.  That should set the pace for your shopping experience. More...

C
24 April 2016

I have been a customer of Bob Williams for 9 years and have purchased hundreds of plants from them. Every employee is not only very helpful, but very knowledgable.  I have a choice of several nurseries in my area and I choose to purchase from this particular nursery every time.  I have never been disappointed in their selection, availability of plants and customer service. They are outstanding in all areas. I am a very involved and meticulous gardener so this recommendation is not given lightly or without thought.  I use Josh If I need help in deciding what to purchase.  He's super knowledgable, great to work with and only interested in what's best for your garden.  It's by far the very best! More...

D
30 March 2016

I have used Marie & Victor's packing and moving services (they also do business as Tri-Star Movers) for several family moves in California over the past 16 years.  Each experience was a complete pleasure and success.  They are the model of what homeowners want in a pack and move, and the crew they bring with them are their veteran guys, well vetted for professional care as well.Our most recent move involved multiple deliveries and they loaded the truck in the right order and delivered to our family members on time and with much courtesy and care.  Could not ask for more! More...

M
12 March 2016

Absolutely breathtaking store! I came with a friend who is new to Scottsdale and they felt very welcome in this new store. The sales people were all very helpful in attending us in case we needed help, I'll be shopping here more often from now on More...

R
10 March 2016

A nice addition to a very upscale mall. Except for the fact Oak Brook IS a mall, it doesn't play like a traditional mall. Part of the allure is the fact that the entire mall itself is outside, where shoppers and lookers can breathe fresh air and sunshine, if weather permits . This store is unique and hyped as one of their Signature Stores. There's another on the north side that's just as nice and just as eclectic. Modern furnishings with a twist and warmth. I'm not all into modern furniture, yet there is so much here that's so alluring, so tempting and has a comfort aspect that usually isn't at all associated with modern furniture. The staff is beyond helpful and it seems there isn't anything they won't do for you - at least now, with their grand opening and all that fluff. If price is not a huge consideration and clean lines and styles is you, this may be a great place to start for home & apartment decorating. More...

K
6 March 2016

We have a MG + BW showroom/retail store in Chicago but my wife and I had never bought anything there although we admired a number of pieces. The outlet has been wonderful. A special weekend offer of 20% off the already low prices allowed us to purchase a sofa and console table that fit perfectly in our space. The store staff was helpful with measurements and the delivery service was reasonable considering the mileage and bulk of the furniture. It did take 5+ weeks from when I bought the pieces to delivery at our home but the delivery service combines orders to regions to allow economical T/L shipping freight rates. Buy with confidence! More...

P
4 February 2016

Had the pleasure of occupying Sarah's time on ideas for new furnishings. She was very attentive and had lots of great ideas. I always get treated well when I come into this establishment. More...

M
25 January 2016

My experience with them started off very rocky.  I have several pieces of furniture from Mitchell Gold.  I had a tear in a custom couch caused by my dog.  I had gone into the store and inquired about its repair.  I was told a manager would have to call me to discuss the process.  Two weeks went by without any call or contact.  I called again and finally got someone to help me.  I admit if I could gone elsewhere I would of but I was limited because it had to be customized.  I placed my order and they sent me several swatches of fabrics of my couch that I originally ordered but aged them to match exactly.  Once I approved the fabric all was sent to the manufacture and 4 weeks later they arrived perfect.  Im very happy to have my perfect couch back.  Customer service lacks a bit but the quality of the work makes up for it More...

H
24 January 2016

With Kristine Derieg's help, I got my Clifton Sectional with a Chaise. Benton Dove finish and Coco wood base. The sectional arrives in 8 to 10 weeks. Yeah!Kristine is knowledgeable, helpful, and soft spoken. Love her!!!' More...

L
17 January 2016

excellent service and deep discount sales (last time I was in the store there were 70% off items).  The furniture quality is in line with the price point.  Never had any issues with deliveries or installation that are mentioned in other reviews. More...

B
13 January 2016

I went to Mitchell Gold + Bob Williams with my wife to purchase new furniture for our new home in Miami Shores. We worked with one of the sales managers, Michael Johnson, who was quite knowledgeable about the product lines. Michael was also fun to work with and had a cooperative and enthusiastic attitude. To help guide us in the process, MG + BW has a program where the sales assistant can come to your residence to get a better idea of the space and to create a to-scale diagram of the space you are designing to help visualize the items you are interested in. This was a great service that comes included with your purchase as long as you spend at least $200. We took advantage of this service and had Michael, our trusted design consigliere come over to the house before we moved in to help us visualize. We ended up getting some fabulous pieces for the new living room and took advantage of the end of year sale that was being promoted. When the furniture arrived, the delivery service did a fine job putting our furniture together and placed it in our home to our specifications. The delivery service is included with the sale. A few weeks later, there was a promotional "floor clearance" sale for MG +BW in the Miami Herald and I noticed that the bookcases that we purchased were in the advertisement for the sale. I reached out to Michael to confirm that the bookcases were now being offered at a much lower price that what we purchased them for and Michael checked and confirmed that was indeed the case. As a result, Michael calculated the discprency between the prices and although it was past their 21 day policy to honor the sales price, Michael offered us a generous store credit in the amount of the discrepency so that we could apply the credit towards more items on our wish list in the store.We went back to the store and Michael helped us use that credit and we were thoroughly impressed by this gesture. Many other companies and sales people in a similar situation would have said "tough luck" and moved on, but Michael saw the big picture and certainly retained us as clients for the future.All in all, the experience was a pleasure. MG +BW has quality products for upscale interior design and as I mentioned, their customer service is exceptional. I highly recommend this store and if you go, ask for Michael! More...

M
13 January 2016

We had the best experience here. From the moment we walked in until nearly 2 hours later, we were provided top notch customer service. Not only were we given great service regarding the product line, but also great design ideas. We left with a dining table, sectional, rugs, cushions and an awesome console. Thank you MGBW for helping us furnish our new house with style! :) More...

S
12 January 2016

I'm not impartial. I found these guys online and drooled over the photos. When I found out they had a store near me, I nearly fainted. I beat it down to the store as soon as I could and swear I heard angels singing when I walked in. It was everything I could want. Yes, prices are high for my budget, but as a potential buyer, as soon as I have my pennies saved up, I'm making the leap. As a budding interior decorator, I will recommend this company to anyone who can find it in their budget for chairs, sofas, lamps, and art. As far as contemporary styles go, no one does it better.  The young woman who was working there was very helpful and I anticipate good things from these guys in the future. Bless them for bringing STYLE to the Kansas City area! More...

B
14 December 2015

Love the furniture here.  Such great quality and so many options. Love love this store.  Lynda Cohen was a wonderful designer and sales representative. She stayed late for us and worked rapidly to fit our timeline. Superb service. Could not have asked for from her! More...

W
12 December 2015

After moving into my home I was in desperate need of furniture.I visited this showroom and the selection is beautiful and just what I wanted to have in my home. The staff  is talented and very helpful with their design assistance.As a result I ended up with just the perfect items both in quality and appearance.In addition the delivery service is top notch and very professional.All in all I couldn't have asked for a better experience and will definitely be letting my friends know about this wonderful place! More...

A
8 November 2015

Incredible selection and savings! Staff are amazingly helpful and go above and beyond to make your shopping experience enjoyable!

C
4 October 2015

Gorgeous fabric I bought. Just went broke...just on purchasing upholstery fabric...but it's gonna be worth it!

J
19 September 2015

I had a wonderful experience with Marie and victor and Bob Williams moving thee workers wee skilled and very professional and moved my large home and packed the house and everything arrived in perfect condition .  The price was also the best I could find and I recommend them for your next move. More...

M
7 September 2015

After looking at a few places for a higher end couch we stumbled upon Gold + Williams. We browsed around and immediately fell in love with the designs. They are modern but still have warm and tasteful lines. We were in the process of building a house so we needed the perfect piece of furniture to built our living around and we found it! The Alex couch was perfect. We decided to take some pictures and wait until our house was finished. After going to the Apple Store to return some faulty items we decided to see if there was any new designs and found the Alex couch we fell in love with was for sale! We knew right away it was meant to be and purchased it that day. The delivery process was perfect and we are in love with our beautiful and amazingly crafted couch. All of the employees were so helpful as well. They really make you feel important and at home. We have a few more purchases to make at Gold + Williams and I can't tell you enough how awesome they are!!!!!! More...

S
1 September 2015

Bob is one of the nicest guys and so helpful. All of their employees are wonderful to work with when you have a landscaping project. I really appreciate their expertise. More...

K
29 August 2015

I have several pieces from this store that I bought at least 5 years ago, and they are still going strong. I will even add that they are sofas and chairs in WHITE sueded fabric, and they have survived plenty of living and even a cross-state-lines move. At the time of purchase, I remember not being thrilled with customer service with one of the 3 people I interacted with, leading to a one-star knock-off. That said, I love my furniture so much I am happy to give a solid 4 of 5 stars. More...

S
26 August 2015

I had a very positive experience when shopping this furniture store.  I had stopped in a few times before making the final decision to buy my bedroom set here. I felt like I was being a nuisance but the staff always welcomed all of my questions (and there were a lot!).  The furniture design itself is unique, can't find this quality matched with design anywhere.  My husband even liked the store when I brought him in! When we are ready to do our living room, I know exactly where I am going. More...

L
22 July 2015

Great customer service. As a horticulturist, I was impressed by the overall plant knowledge of the staff and plant selections. This nursery is a true gem. You cannot get this great service these days! More...

V
8 July 2015

The first time we came in here, we fell in love with one of their couches. We couldn't get it at that time because we were waiting for our house to finish building. Marie helped us out and told us about their products and warranty. The prices are a bit higher than the normal stores like Pottery Barn, Z Gallerie, Crate and Barrel, etc. But the furniture is hand crafted and comes with a great warranty. They have really great looking furniture - modern with clean lines. They have furniture and accessories that we can both agree on. A few weeks later, we went back to buy our couch. The girl who helped us was very helpful and accommodating. (I wish I got her name.) She answered our questions and she wasn't overbearing like sales people at other stores. She left us alone to let us decide if we wanted to go through with the purchase. They offer a great in-home design service. The staff here is extremely nice and helpful. We can't wait for our new couch! More...

J
17 June 2015

What a fantastic time I enjoyed at the opening of Mitchell Gold + Bob Williams Home Furnishings. The store is filled with lovely home decorating merchandise, great design ideas, and a Big Sense of Style. Some of the art displayed was so unique I'm sure it's one of a kind. Lon Lane's Inspired Occasions catered the opening and they did an amazing job. Innovative food stations throughout the store provided marvelous tastes as I browsed. This is a store I will enjoy visiting when I am looking for that special something to add to my home décor or purchase a gift for someone special. More...

J
14 June 2015

We love this store and the staff. The entire staff was wonderful, accommodating and helpful - the furniture is excellent quality. Thanks Judy and Steve for your help today! Sophia loved her visit as well! More...

R
22 May 2015

I love this store!!!!! I went in for a few thank you gifts, for some clients. The designer put together a great living room package for me.  Needless to say, I am SO excited to decorate the ENTIRE house!!!!! Great products and impeccable customer service.. More...

C
15 May 2015

Love the Mitch and Bob store!  It is pricey, but they have an outlet in North Carolina that is amazing and will take phone orders, too.  So if you are somewhat flexible, you can find great deals there. More...

P
26 April 2015

Great furniture store. High end and classy with friendly staffs. Great selection state of the art designs. Wish I have a bigger house to store all these elegant furniture. But definitely coming back for more awesome design for my next house. More...

F
18 April 2015

Great selection of modern furniture and fabrics.  The staff were super helpful and were never intrusive.  They had good f/u as well.  We didn't actually buy anything but we will keep them in mind in the future. More...

R
4 April 2015

The folks here are always helpful and fun to work with.

J
23 March 2015

Great shopping experience - no hard sell here and the furniture is quality pieces that will last a very long time - they also have great objects and lighting fixtures this is a good furniture store

B
21 February 2015

We bought a $3600 sectional from Mitchell Gold in Natick in 2008. This year the fabric started splitting for reasons we don't know, and the sectional had spent most of its life in our weekend home so it isn't like it got heavy use. After a little back and forth with the store, they agreed to dispatch their upholstery team - all the way from Beverly to Falmouth on the Cape. They arrived on time, spent 45 minutes doing a great repair and left. That's is pretty darned good customer service, I'd say! Five stars for Mitchell Gold (the repair was gratis, by the way). More...

A
18 February 2015

Steve is so easy to work with and very helpful , great customer service and easy transaction.

M
9 February 2015

I recently went to this furniture shop as I needed some side tables and home decor items.  The service is superb - the staff are super friendly and helpful.  Also contrary to the $$$$ description, the prices are pretty good compared with places like Cantoni.What I liked:1) Clean, modern sleek, European looking furniture.  If you like the Italian, clean and sleek design you will love this place.2) Staff are really helpful and give a concierge like experience.  I let them know the kind of look I was interested in, and they helped me with options and had good insight into the pros and cons of different choices.  Also they kept the store open to help us even though we walked in a minute after closing time.  Was a very courteous experience.3) Prices are not bad for what they sell4) Delivery times are pretty good too.  Some of the other places I went to were quoting 5 months to get a cocktail table from Italy.What could be better1) Selection of artwork and decorative items is limited. More...

M
4 January 2015

Great place to shop. Love the furniture and everyone there. Thank you to Brenda, Steve, Mike and the rest of the crew. Always helpful and fun to see!

G
16 November 2014

I ordered a sofa from MGBW and was impressed with the level of service.  Admittedly, I made the trek into DC even though the Tysons location was more convenient (the sales people there never seemed to pay attention to me so I preferred to try the DC location).  Joyce was great about walking me through the differences of the sofas that I was plopping myself on while testing out the cushions.  Then, she listened to the important characteristics that I wanted in a fabric (a slightly more elegant styling but low maintenance) and sent me home with a bunch of fabric swatches in color variations.  I had the opportunity to test out the fabric swatches at home (including dirtying them up to see how they would clean afterwards).  Afterwards, I was able to call her back and place my order over the phone which made the process so much easier.  Joyce was timely about follow up when the sofa was ready.  And the delivery guys were awesome as well.  On top of being beautiful, it's just a really comfortable couch as well.  A perfect addition to our home. More...

A
9 November 2014

Great service! We had a chair and sleeper sofa delivered and we love it. Thank you so much for all your help in finding just what we needed for a home with pets, kids and frequent relatives!

T
30 October 2014

I could not be more happy or excited about my entire living room full of furniture from MG+BW!  It came timely (they did call and tell me one piece would be delayed but it ended up coming in on time) and the delivery was a piece of cake.  Their designs and fabric are so much more stylish and up to date than Crate and Barrel and Pottery Barn, yet the prices are very reasonable.  Jason, one of their designer/sales people, worked with me and helped me pick out some fabulous pieces!! Highly recommended!  And it's made in the US.  You should visit their website and watch the 25th anniversary video.  I was very impressed with the company because they appear to treat their employees well (especially the ones actually making the furniture)! More...

R
26 October 2014

I've bought a number of pieces of upholstered furniture from Mitchell Gold + Bob Williams over the years, and I've always been really happy with the furniture.  Also, the sales people I've worked with have been great.  Most recently, Joshue Espinal helped me pick out an armchair and choose the fabric for it.  He was very knowledgable about the furniture, helpful with fabric options, and patient with my decision-making process. More...

K
15 October 2014

This company is top-notch. I saw them featured on the news with tributes for the excellent way they treat their employees and customers. So, we headed over to Sunflower to see the store.  Their employees were welcoming but it was the furniture that was fabulous.  Every piece had the comfort feel and looks like it would last forever.The best part was that we recognized the furniture from The Good Wife Collection.You can really tell when a company believes in their products and staff.  We will be back ... that is if we can pull ourselves off the comfy couch we bought. More...

S
13 October 2014

MG+BW is the furniture boutique for statement furniture and quality.  The Soho showroom is inviting with beautiful pieces and numerous swatches to pick from. I've been researching for the ideal sleep sofa; design and craftsmanship.  Comfort was a priority since my Mom is staying with us to help take care our newborn.  MG+BW offers luxe pillow-top mattress sleep sofas!  Luckily for my Mom I splurged on it.  The General Manger & his team made sure I was a happy customer. More...

A
8 October 2014

Staff here is great! Brad is so helpful in picking out appropriate plants for our yard. And the selection is varied and abundant. When we first moved here, we knew nothing about desert landscaping, and we have learned so much from the staff at Bob Williams. We now have a small orchard of fruit trees, an area of raised garden beds for vegetables, and a lovely patio area surrounded by growing plants which will soon be our verdant (we hope) paradise. More...

S
26 September 2014

Newly married and having gotten rid of all of our old furniture during a recent move, my wife and I had been trying to decide on a couch.  We checked out all of the major stores (C&B, West Elm, Restoration HW, DWR -- Design within whose reach exactly?, etc.)  and ended up stumbling upon this place.  From the start, Jason was incredibly nice and helpful.  After spending a good hour with us, we decided on a couch that was both sleek and modern, while being very comfortable.  There are a ton of choices, and while the furniture is pricey, it has a lifetime warrantee and is built in NC.About a month after purchasing, we noticed they were having a 20% off sale.  They will refund a price difference if the price goes down within 3 weeks of purchase, but we called a month after.  Still, they made an exception and refunded us 20%!!They said it would take 8 weeks, ended up taking 5.  Delivery scheduling was a breeze and the delivery folks were very nice and careful.  They offered to help us move furniture around as well as the newly delivered couch.As far as the couch itself, we've only had it a few days but we love it.  The material and finishings are all high quality and we know it'll last.  We really couldn't be happier with the customer service and product!  Bottom line, with MG+BW, you get what you pay for and then some. More...

J
20 September 2014

Yeah, OK - so the furniture can be pricey.  But what furniture of decent quality in Boston is not?  They do have good sales - so keep an eye out for these.  The sales people have always been nice whenever I have gone in.  And most importantly in my book the company is generous to the surrounding community.  They donated to the local neighborhood association and the Animal Rescue League (you can go here to test out animal friendly furniture and adopt at the same time!). More...

K
29 July 2014

Great experience with Mitchell Gold - I purchased a sofa from the store on 14th Street and the sales person (Jonathan) was terrific. He helped with my custom order, walked me through the options, and made sure the sofa would work well in my space. It arrived in the timeframe they anticipated and the delivery guys were prompt, courteous, and professional. Overall, very pleased and I will definitely shop with them again. More...

J
28 June 2014

New York to New Hampshire in ONE easy step...Bob Williams and Danielle McIntosh, father daughter team. We are so thankful!

E
15 June 2014

The customer service is excellent they know how to attend to you,  they are not on top of you but they don't neglect the customers . The furniture is displayed in an aesthetically pleasing way for the customer. The showroom is quiet, light, and a pleasurable place to be able to look for furniture. The furniture is a very relaxed design , it is very clean and comfortable , the designs are classic in a modern way. They have many interesting fabrics options for upholstered furniture. Pricing is on the higher end of affordable to a little. pricey, but they do have a large sale twice a year and specials. There is elevated attached parking. More...

W
6 June 2014

I think it is great it vary nice to spend time with family they are all you have!!!

D
30 May 2014

Just received our Franco sectional from your outlet. It is the PERFECT sofa for lounging and watching movies. We are ecstatic. I WILL be ordering more from your outlet in the future. We saved over $1800! More...

M
28 May 2014

Love this store! Every experience has been wonderful. Seriously - even delivery! The delivery company came at exactly the time they specified (no long window), offered to help us with furniture pads, and our sales associate, Ian, came by to make sure this went smoothly. And this was for a single piece of furniture. Ian has a great eye and is extremely generous with his time. He makes the effort to develop relationships with his clients, and clearly cares that we are completely satisfied with our purchases (mission accomplished!). I could not have had a more pleasant experience with MGBW, and look forward to shopping there for many years to come. More...

C
22 May 2014

We dropped by to see if they had any counter height swivel adjustable back comfortable upholstered stools for use in our newly remodeled kitchen.  They did not have what we were looking for, but promptly, politely, and professionally dealt with our query quickly when we entered the store!I'm very impressed with quality of the merchandise displayed, awed at the prices, but most impressed with the customer service! More...

M
19 May 2014

Great store ! ! I am so glad that they opened here. Everything was beautiful. Kate was an amazing sales associate

J
17 May 2014

Fantastic customer service by Evan! He really went above and beyond to get my client her sofa + bed in time for our installation date! MG+BW is the best!

D
13 May 2014

After my first visit, I'm hooked - I LOVE this store and the staff. Great deals on beautiful furniture. Even better, the staff is AMAZING! !! Super knowledgable about furniture and design and so helpful and nice that you want to invite them over to see your new furniture in your house. Steve - you're AWESOME!!! I wish I lived closer so I could go there more often. More...

C
30 April 2014

As a designer I can say their furniture is super comfortable and very reasonable in terms of cost, compared to custom goods at the mart. You save thousands at Mitchell Gold. I only wish they had a wider variety of everything and more! Excellent service, excellent deliveries and they are always on time UNLESS a fabric you chose is out of stock or on backorder. Keep in mind the fabrics are not made by their company but by others and they are dependent on those goods to make the frames. They plan to expand to Oakbrook which will be awesome for the western suburbs because they have too few choices out there. As an interior designer I give them 5 stars all the way for their upholstery. I'm not a huge fan of their hard case goods-but they are also priced okay so I give them 3.5 stars.Their pillows are also excellent quality! More...

A
2 February 2014

After combing through a ton of reviews, blogs, sites, etc. for the best place to buy a couch from in NYC (without spending $10k), I decided on Mitchell Gold. Lots of positive reviews about there quality, and only a handful a disgruntled people about the timing of the delivery. But I wasn't in a rush and would much rather wait for a quality piece of furniture than have something pre-made in China that will fall apart in a couple months / year or two. It's like when going to a restaurant and the food coming out wayyyy too quick (meaning you know it was just microwaved or sitting around getting stale).Anyways I took my wife and daughter to this location yesterday. Salespeople didn't run u to us, and instead just let us look around, try all the couches, until we actually needed some help. When we did, we met Melody who was absolutely great. While my wife was very set on buying a couch that day, I was OK with just looking around, and perhaps sitting on the decision overnight. Melody told us about the ones we were interested in, offered us fabric swatches to take home to see what colors would match, helped us understand which of the fabric would be best with a 3 year old (who loves to put Playdoh and markers on everything now), and which had removable covers that could be thrown in the wash.In the end, we ended up deciding on the Hunter couch just as it was on display in the store. Also since it was a piece of furniture they sell fairly often, and they have the fabric we chose in stock, the delivery time is only 2-3 weeks (versus 7-8+ for other styles). We were super happy with the experience and honestly if it takes another week or two or three to receive it, I won't care, b/c this is something we're looking to keep forever.Andrew More...

A
12 December 2013

The store is gorgeous and the party was fantastic! A wonderful evening and a great cause.

C
7 December 2013

We are new residents to the desert and know nothing about desert plants or gardening here. The woman who helped us was great. She took the time to explain the planting cycle here as well as showing us some good starting plants for our yard. She said if we had any problems to be sure and come back in for additional advice and help. We will definitely be back to see the next seasons selections. More...

M
30 October 2013

Dawn Parrasch, formerly of D&D Design is now on staff here! She is amazingly talented!!! If anyone is redecorating or building please keep her in mind!

O
28 October 2013

I don't often write reviews but I noticed that some of these were so negative and I have had such a different experience that I wanted to speak in their favor. Our past and present experiences with Mitchell Gold Bob Williams have been nothing but great. We have a great couch from them (the Martin sofa in the everyday suede) which we have abused for five years (kids, dogs, etc.). Somehow it still looks great and remains solid and comfy. (Though I am not a huge fan of the everyday suede's look, it is fabulously forgiving -great for easy clean up of food spills. Plus dog hair barely sticks to it.  Alas, a necessity in our home.)We originally went with them because they have a commitment to sustainability and try to keep nasty chemicals out of their furniture. What we did not realize at first but were happy to learn was that some of their couches are actually much more reasonable than similar pieces at Pottery Barn and Crate and Barrel. This summer we went to the NY store while we were in town for a day. We were not quite ready to buy (just wanting to sit on things and get fabric samples) but the people working there were amazingly nice and helpful --especially Joshue, who helped us a ton. After leaving the store (and returning to or home in a far away, no mitchell gold bob williams store town) I have also called the store and been helped by other folks (Jamie and some others) all of whom were great Contrary to some of the other reviewers, we never encountered any snottiness. And let me reassure you, this is not because we look even remotely fancy or moneyed. I promise, we were treated nicely despite our notably unglamorous appearance.  In terms of how long it takes to fill the orders, we just placed an order with them and yes, it sounds like it will take a while to be filled (8 weeks or so) but this seems totally reasonable since it will involve making couches and shipping them all the way from NC to Washington state (for just $195, I should add). More...

S
14 October 2013

Quick notes on furniture shopping: I had seen a sofa in Bloomingdale's from MG+BW and I wanted to see it in their showroom. It didn't speak to me second time around but some of the other pieces looked comfortable and evergreen in style. I was surprised that the prices while high, were not "designer" high. More...

M
6 October 2013

We have been looking for the perfect couch now for almost 6 months. I knew about Mitchell Gold and have driven by it for years, but we never stopped in because I assumed that everything would be out of our price range. I was pleasantly surprised with how affordable the furniture was and loved the fact you can customize any of the pieces to match your exact taste. They also offered a lifetime warranty on the furniture, which amazing. We ended up purchasing the new couch here and cannot wait for it to arrive! More...

J
22 September 2013

MG+BW is a little higher end and feels a tad more updated than C&B and R&B. Most of the furniture in my house was from C&B and R&B. When it was time to update a few pieces I was happy to find Mitchell Gold opened a store in Chicago. My main concern was picking durable fabrics that would withstand kids and a dog. I dealt with several sales people and they were all very helpful as I tried to make the right fabric/color decisions. We pulled lots of swatches and color combos. I took home swatches and measured carefully. They do offer in home design services if you spend over a certain amount - an in house designer will come out and help you put your room together. I didn't feel the need as I had a clear concept of what I was looking for - they also offer a discount if you are working with a interior designer but the designer needs to place the order. They also have seasonal promotions on items so you may want to wait until one pops up.I ordered custom pieces with a 6-8 week time frame for delivery. Right around 6 weeks my order was ready. The delivery crew was careful and competent. No complaints. There is a warranty on the fabrics for normal wear and tear - Every piece came with a warranty card with specific instructions on how to care for the furniture and what to do if something goes wrong. I'm not sure why people are complaining about the quality - they will fix or replace if something is not right - if you are abusing your furniture I'm sure that is a whole other issue. We've been happy with the quality and durability so far. If you like modern furniture I highly recommend. More...

E
20 September 2013

I was just about to close on my first apartment, and I wanted to get rid of a lot of the Ikea and Target furniture that I had accumulated throughout the years. In particular, my six year old, $450 couch was ready to go, and I was happy to see it leave. But what to replace it with? I looked high and low, from mainline Macy's and Crate and Barrel to Jensen Lewis and Blu Dot. I almost settled on a piece from Room and Board before I found the Hunter at Mitchell Gold + Bob Williams. Modern and rectilinear, and yet very comfortable, it answered my prayers for a midcentury modern look and high quality without breaking my budget. It even had metal eyelets on the edges of the seat cushions to keep them clipped into place so they didn't shuffle around during use. Nicely thought out addition. Josue (apologies if I spelled that wrong) was very helpful, showing me all of the possible options on not just the Hunter, but also other models in the store I may have been interested in.Knowing my coop's elevators are relatively small, I requested the measurement service that MG+BW offer. The measurement guys came on time and worked with my Super to check on how to bring it upstairs. They gave me the thumbs up and I thought we were all set. This is where my story takes a turn - despite the positive measurements, the day the couch arrived, it could not fit in the elevator, no matter what they tried. Legs off, cushions off, rotating and pivoting, nothing would get the couch into the elevator. Disappointed and saddened, I spoke with MG+BW about my options. They could either pay for AFS (All Furniture Services) to disassemble my brand new couch (at the expense of my lifetime warranty), or I could make a different selection or return the couch. After initially choosing to get the couch disassembled, I changed my mind the following day and requested a refund. Despite my equivocation, MG+BW Customer Care was always professional, courteous, and understanding.I'm still disappointed that my dream couch couldn't fit into the elevator (it was a Mitchell Gold + Bob Williams 90" Hunter in Keswick Navy), and I'd buy a smaller size in an instant if one were available. That said, aside from the error in the original measuring service, I would wholeheartedly recommend someone looking for quality furniture and great service to visit MG+BW.The one star off is strictly for the measuring error, otherwise I would give this store 5 stars. More...

D
11 September 2013

We went to MGBW to buy furniture for our new home, and we found quite a few lovely pieces. We were thrilled with both the design and the quality of the items, the service at the store (Sean R. was very helpful) and most importantly... the delivery. After our ninth-circle-of-hell delivery experience with 3PD (Lowe's contractor - see my reviews for them and Lowe's), it was such a pleasant surprise when the MGBW delivery arrived at my place.Let me count the ways.1. The delivery office and Angie were both accommodating and they gave us HEADS UP of when delivery would be. It is good business and good manners NOT to expect your customers, who are paying good bucks, to have to sit at home all day and having their lives revolve around your delivery schedule.2. They arrived on time. Seems basic, but some other delivery folks can't seem to get this straight.3. When they arrived, they were courteous and pleasant and hard working. They were careful with the items, they asked us specifically where we would like each item placed, and gently placed them on the new hardwood floor.We are beyond thrilled - when we go home and enter through our front doors... there they were, beautiful, smart, stylish modern furniture in our living and family rooms. We look at the items and think of the delightful service at the store and of the delivery men. MGBW, kudos to you, and kudos to your delivery provider. More...

P
13 August 2013

I love to shop here for my mid to high-end clients.  I particularly like this location, easy parking just off of South Coast Plaza from across the street  next to Room and Board.  The showroom is well layout and beautiful.  They mainly carry Classic Modern furniture, case goods and accessories.  The service is EXCELLENT!  Ask for Joe Rossilli, nice guy. More...

L
29 July 2013

I have always purchased my furniture from this outlet-at least 8? I am currently sitting on my Hunter sofa. The modern but classic lines never go out of style!

J
11 July 2013

After we purchased our first home our realtor gifted us a MGBW gift certificate.Fast forward three years and we still hadn't used the darn gift certificate. Although we live in DC, Logan Circle isn't the most convenient place to get to (and okay I'm lazy!) so I hadn't gotten around to checking out the actual showroom recently.However, while scoping their website I came across a 5x8 rug that would use the total value of the of the gift certificate. Score. I decided to give them a call to see if they would honor my gift certificate over the phone. I talked to Sally and she was extremely helpful. I know I probably sounded super sketchy but after scanning the gift certificate and sending it via email and with approval from her manager she said that we were good to go, woohoo!I got a hard copy receipt of the transaction in the mail and to cut out the shipping and handling costs (which I believe would have been $100) we opted to pick it up at the store. A few weeks later we got a call from the store and picked up the rug the following weekend. One of the employees brought the rug out from the back, took it out to where our car was out front and put it in our trunk. Easy peezy, we didn't have to throw our back out or nothing. I'm glad I had a trouble-free purchase with MGBW. You gotta love their clean lines and the fact that most of their items are American made. One of these days when I become a lady who lunches I will be coming back someday sans gift certificate to blow a huge wad of cash ;) More...

H
18 June 2013

Wow, some serious prima donnas on this thread.  I've come in to Mitchell Gold over the years and bought upholstery and case goods, sometimes on floor samples for a steal and sometimes with the very top of the line, most expensive fabric grade they offer when they run the 20% sale.  Each time, I've been satisfied.  They even sold me a few yards of fabric to redo a floor sample I only half liked.  Very knowledgable and attentive staff and they don't mind if you come in and look and ask a million questions before you buy.  If you are an adult and know how to shop for furniture, this is a great store for you.  If you, say, buy sleeper sofas without realizing the sleeper sofas are usually uncomfortable and you should try the matress first just so you know how uncomfortable it is, then you should probably only shop in heaven, where sleeper sofas feel like 9 inch matresses.  If you buy the 1,000 dollar sofa and are surprised that it's not as good a quality as the 3,000 sofa they sell, or a 15,000 dollar sofa you might buy at ridiculous place like Montage, then you should probably also shop in heaven and not at a terrestrial furniture store. More...

M
5 June 2013

MGBW offers a wide variety and selection of beautiful quality luxury furniture that appeals and speaks to a wide customer base. No matter your style, MGBW will satisfy your needs, beautify your home or space and insure all consumers leave with what they came for and having had the MGBW experience- unbeatable service, style, satisfaction! Shop MGBW! More...

T
16 April 2013

Great help, nice people, good advice and guidance.  We've been shopping for a couch for a long time and went around to many places.  First of all, the quality is great.  It's modern traditional and you know it won't go out of style.  Our guy helped us find a great fabric for dogs/grandkids and at a lower place in the price spectrum.  Amen. More...

S
23 March 2013

The selection, the quality of the plants and trees, and the staff at this nursery are outstanding. We have a home in Palm Springs and we wanted to find a nursery with healthy plants and trees that are acclimated to the weather here. The big box stores stock goods that may come from other areas and don't adjust to the desert climate. The selection is often limited, and the staff's plant knowledge can be unreliable.At Williams Nursery, the woman who helped us was very knowledgeable, and genuinely friendly. She listened to what we wanted, and made excellent recommendations based on our needs.The whole experience was very positive and the prices were reasonable. We're thrilled to find this nursery. More...

J
17 December 2012

Dr. Williams is the Best Dentist You will ever meet. He Cares about his patients and he does Awesome work. He Even won my Husbands Confidence after he had a Real Bad Experience when he was growing up. Now my Husband and I wouldn't even think of going to anyone else. We Know We Have The Best Dentist in existence You'll Never Find A Better One. Thank You Dr Williams for being the Best and Most Kind Dentist that You are!!! More...

B
4 September 2012

After my first review, I heard from the management of the Mitchell Gold store on 14th street.  He raised a good point that they have no control over warranty issues.  This is up to the corporate office in North Carolina.  So, I will say that I have not had a bad experience with this particular store.  In fact, staff there have been cordial and responsive.  More importantly, I then heard from the corporate office in NC.  I have to admit that they have gone out of their way to correct all the problems I encountered.  I am promised that I will be made completely whole.  While my Yelp review clearly played a part in getting their attention, their response was truly impressive.After all of this, I can say that this is a company that bends over backwards to stand behind their products.  Bravo to Mitchell Gold + Bob Williams.I withhold one star only because it took me a while to straighten out this situation.  But, to give them the benefit of the doubt, my previous attempts at fixing my problem could have been the exception to the rule. More...

P
9 August 2012

I had a very positive experience with a local general contractor in our area, Mitch Williams Construction. My project was difficult and complicated, in that it was a commercial/residential four story building with staggered heights on the residences over a two story automobile repair facility. If I would not have had Mitch as my contractor, I am positive the building would never have been constructed. We had problems with the architect that Mitch got involved in, outside of his duties as a general contractor.I have the highest regard for this man (as well as his crew) and his integrity, workmanship and attention to all details, as minor as they may have been.For a stunning visual of my project, please go to theengineco.com and see the beautiful building he built !! More...

C
7 August 2012

I bought a chandelier from their tag sale at an incredible discount. They held it for me and packed it up beautifully. Very nice and helpful. The only drawback was that it took a week for the piece to be uninstalled and ready for pickup. More...

K
18 July 2012

Purchase a sofa this month.  The very same sofa I would lounge on whenever I stopped by.   The staff is very helpful and patient. They also gave me measuring tips.  Love Love Love Love my SOFA and the store.PS the delivery men were great. More...

M
10 July 2012

The furniture here is stylish/chic, yet warm/comfortable.  They also have some very nice accent pieces.  We recently did a complete renovation and the staff here helped us with colors, style, etc. They tapped into exactly what I was after, and made it happen. We had a minor issue with a piece upon delivery and this was quickly remedied -  as a result, MGBW has gained a very loyal customer. More...

M
10 July 2012

Our new sectional is pretty much a member of our family.  We think about it all the time, we talk about it when we're not home, and we run to it as soon as we walk in the door.  As my husband puts it: "It's a piece of furniture you can't wait to get back to."  We've even had people over to "see the couch" which, let's be honest, is a lot more fun than seeing a newborn baby.  We don't even make people use hand sanitizer first!  We did have some bumps and hurdles to overcome before we could call this baby ours.  First, our pre-measure experience was one big fail.  We paid to have their delivery team come to our home, pre-delivery, to measure our entry way, stairs, turns, etc. to confirm the pieces would fit.  After one look at the sharp turn and low ceiling at the foot of our stairs, it was a big fat no.  We had to re-order the entire sectional in a different configuration.  Second, fast forward 6 weeks, it took about 2 hours to get the furniture in, even after we had confirmed that the new sizing would fit smoothly.  These guys did not give up, even on one of the hottest days of the year when I didn't have any air conditioning set up yet.  The three of us (sweaty and guzzling water) stood back to admire the furniture like proud parents once it was finally down the stairs and set up in the living room.  The sectional, like all of the furniture at this store, is beautiful.  I generally have more of a vintage/eclectic type of style when it comes to home decor, but the modern, clean lines of Mitchell Gold and Bob Williams' pieces really suited our taste.  I trust what they carry here and I know their pieces will look sharp and chic.   Our salesperson, Beth, was such a pleasure to work with.  I loved her positive energy, enthusiasm for our purchase, and knowledge about the inventory.  I was also impressed by her responsiveness, whether on the phone or over email.  I feel like we totally lucked out!  Overall, I really enjoyed our experience at Mitchell Gold and I would definitely come here again. More...

K
4 July 2012

Went into the store with my sister to look at fabrics for reupholstering a few pieces.  The merchandise is distinctive and the store is inviting.  Our salesman, Greg, was excellent.  He listened to our needs and made thoughtful suggestions.  He was patient and attentive, but didn't apply pressure.  We left the store having had fun and inspired to go ahead with the project. More...

A
30 April 2012

We found the dining table that we liked online on clearance through our designer, but we contacted the store to purchase it, and consequently got a new one shipped.  The customer service was friendly and professional, as was the delivery.  The table is beautiful and had so far been great, even with the abuse of a toddler.I would definitely look at their stuff again based on our previous happy experience. More...

E
4 April 2012

I had the best experience here today. The amazing Ed was my salesperson and he could not have been more helpful. He was perfection in helping me choose just the right couch. I can't thank him enough. 5 stars!! More...

N
21 February 2012

I has a fantastic experience here. I came into Mitchell Gold to analyze a piece of furniture for a project due in my Home Products course. I wasn't even buying anything, and Ben answered all of my questions and spent well over an hour of his time with me helping me understand everything about the piece of furniture I chose. He was very attentive and extremely knowledgeable about all the furniture in the store, as were all the other salesmen. I will most definitely be recommending this place to everyone I know, and hope to buy furniture here in the future. More...

J
19 February 2012

I really like the furniture here. They've got kind of a modern mid-century feel. They have a ton of different fabrics to customize your upholstered items too. The quality seems to be on par with other stores at the same price range, and the space itself is really bright and airy. But the service, that's where they really excel. We went into the store a few different times to look for a bench for our dining table. After much debate, we ended up placing our order via email, which I was really happy about because I didn't want to make another trip to the store. Plus, they were having a sale (they do often so get on the email list), and if I had waited to go in, I would have missed it. Delivery was quicker than they estimated. All in all, we will definitely be back. More...

S
7 February 2012

Had a great experience shopping at MG+BW. The staff is SO nice and really good at what they do. My mom and I had spent at least 5 months looking for couches. . and we were finally referred to MG+BW. Within 2 days, we ordered our entire living room. Prices are very reasonable, especially when they have a sale! (Beware, the showroom gets really messy). They also match any price that Bloomingdale's gives you.Can't wait to see the results and I will report back on my delivery experience. More...

T
7 January 2012

I have been underwhelmed with the quality of my Pottery Barn chair, manufactured by MGBW, so I avoided this store for a long time.  Finally, in desperation, I checked out the MGBW website and found a PERFECT chair for my new living room.  I drove into DC and Patrick, my salesman, was really helpful in taking my order.  (BTW, there is free parking at the store.)  I loved my new chair so much I ordered a second one, which alas was defective.  No problem; Sally arranged to have it picked up and a new one delivered.  Quality of the chairs and of some custom ottomans I ordered is excellent, and the delivery service was prompt, professional, and competitively priced.  Incidentally, my tastes are very traditional, but I found transitional pieces at MGBW that fit with my DC aesthetic while adding some freshness.  Check out the website, or visit the store; it's worth a look. More...

P
24 December 2011

Water for pets: yes!Mitchell Gold + Bob Williams is a pooch-friendly temple to the modern aesthetic. Clean lines, luxury materials and exceptional service abound! If you have a decent budget and a preference for the uncluttered, you should definitely check them out. One lap around the store and you will see something you'll fall in love with. (For us, it's currently the Gustave chair. The perfect height!) More...

P
14 December 2011

Came in here after a visit to Room and Board on a recent 14th St furniture shopping trip.We actually bought the gear we were looking for at Room and Board - but stil llike this store. They had no problems with Things 1 & 2 & Soccerball girl taking their shoes off and diving all over the Dr Pit Sectional Display they have in the middle of the store.Great quality stuff - some high price material in there too. Staff were very friendly.Only reason we did not buy something here was that the combo of things we got at Room and Board was a better fit for where we wanted to put it.I get the feeling that MG+BW is a place you need to go all -in on - i.e. for the room to work everything has to be in their aesthetic.Did I really use the word Aesthetic?Did I really review a furniture store?I guess I did. More...

C
19 September 2011

Great experience buying furniture.  Other designers who visited my home ask me where I got the great furniture pieces.  Prefer this store over Kirk Designs in Baltimore and Vastu in DC due to MG BW outstanding customer service.  Kirk and Vastu can learn from MG BW.  I was furnishing my entire house and Katie and Lauri were so patient with me through the process and gave design advice on all rooms and picked fabulous items.  They were willing to make changes as many times as my design ideas changed.  Parking is free and right across the street and they followup with a thank you for service and recommendations for new items that I may be interested in later on.  I was very impressed!  The only reason I did not give 5 stars is because they have continuous merchandise coming in and you may have to order your items in stages but Katie and Lauri keep you updated on when new  merchandise that fits your design will arrive.  If you are looking for modern, mid century, traditional, country, etc. they have it! Highly recommend! More...

L
21 August 2011

I can't say enough about the quality of both the furniture and the staff here.  I went in looking for a sleeper sofa for my first apartment.  I am often ignored by store staff because I look so young.  Barbara  greeted me when I walked in and then helped me through every step of the process.  She spent more than an hour with me discussing my needs and explaining the features of each of their sleeper sofas.  I finally chose the Reese and have had it for about a month now.  It was the perfect choice.  Not only did she phone me after it was delivered to make sure everything went smoothly and I was happy with it, but I also received a handwritten note from her thanking me for my business.  I will be back again soon. More...

G
1 June 2011

The individual Atlanta store deserves a better rating than the overall quality of the Mitchell Gold and Bob Williams brand. They are very friendly and welcoming. We walked in, were immediately greeted, and later accomodated and helped beautifully. We told them we wanted to furnish our house and asked how they could help us and they immediately offered top notch design services with the owner. They have adorable dogs that add lots of charm to the store. I have been in many times and they don't deserve a perfect rating because some of their sales people are less than perfect (not smiling, little eye contact, etc.). I also met a stock room person that was down right heinous. But the good majority of them are lovely. If you get the pleasure of meeting the owner- hold onto your heart, because you will fall in love. The store is always very clean and gives lots of ideas about mixing pieces, colors, and patterns seemlessly. The location is wonderful, easy to find, private parking lot or side parking, in the nicest commercial area in the best neighborhood in the city. Regarding the styling of the brand- the style and design is superior to the pottery barn and crate and barrel types. The style is high end, chic, streamlined and modern yet traditional; it blends perfectly with many other furniture and design styles. More...

L
27 April 2011

Mitchell Gold + Bob Williams is my favorite interior design store in the area (save a few antique marts that will always be #1 to me).  The furniture is sleek and modern without being too trendy.  Their pieces go perfectly in my eclectic concoction of traditional furniture, antiques, and modern pieces.  The staff is always helpful and I instantly feel at home when I walk in.  Love that they are dog friendly... I just wish the pups were there more often!  Custom order pieces will give you sticker shock, but their stocked furniture is top notch quality at an accessible price.  Wait for the floor sample sales that happen twice a year and you may get an even better steal.  As a North Carolina girl, I have lots of love for this NC-based company.  So glad it's only a few blocks away from my Atlanta abode!! More...

K
6 March 2011

I had a great experience here. Hubby and I walked in knowing exactly what we wanted, so we were suckers that way. Walked around the showroom without much fuss - which is nice. But as soon as we needed help, we couldn't find what we went there for, the woman at the front counter was more than accommodating. She politely finished the customer she was helping and helped us find the piece we were looking for - a tufted leather bench. We picked out the leather we wanted, a worn black leather and they made sure we knew it would continue to wear as it was used - which we loved. The bench arrived as promised this weekend and all I can say is that I'm in love. It came out perfectly, even better than I imagined (since there were no floor samples of this type of leather). Customer service was so personal. A few weeks after ordering, we received a personal card from the sales associate, thanking us for shopping. Granted, the bench was not cheap, but it was on sale, and it's quality that will last for years. More...

T
3 March 2011

I REALLY loved this place!!!  This place provides the perfect mix of older classy & contemporary modern styles!!!  There were many things in this place that I would love to put in my home.  The beds were especially nice; they kinda reminded me of my grandma's classy furniture, but with a modern twist that I would like to put into a 21st century home!  LOVE IT!  :) More...

J
14 February 2011

The couches here were "meh" but the service couldn't be beat. It seems like they end up having lots of sales here, so I am waiting for the next one before I pull the trigger on any furniture.

J
14 January 2011

I have to disagree with the other posters on the staff in the store. I actually had a very different experience. Terrance greeted me at the door and asked if he could be of assistance. I said I was just browsing.  He unobtrusively followed me throughout the store in case I had any questions. He was not pushy---only helpful. He was patient with me in choosing fabrics. I even returned the following day when I felt I made a wrong choice in the color. He helped me again and in fact, I wound up spending another $2000+  that day buying dining room chairs. I may have easily gone elsewhere if it weren't for his pleasant, professional, and helpful nature. More...

J
6 January 2011

i LOVE MG+B. Their location is off of South Coast Plaza's main buildings, it's over by Morton's / Room & Board, etc in the Village section. Pretty huge but I can see how one would miss it though. Plenty of parking, so don't worry bout that here (even during the holiday season) but valet is also available. :) The service here is impeccable, the employees are knowledgeable and friendly. The product, if you know what MG+B is all about, is the renowned design aesthetic and flawless quality that comes from anything that MG+B touches. The store layout is like a home actually, without the doors of course, but you go through living rooms set up beautifully, dining rooms, bedrooms, etc etc. It doesn't feel cramped (obviously, how can you feel cramped in a house/store with HUGE vaulted ceilings?) but it doesn't feel like a warehouse/loft type either. More...

R
19 October 2010

We needed a console table for our hallway and had searched high and low. The few that we found online from other companies, were either out of stock or discontinued- who would have thought it would be this difficult to buy a table? We happened to be in D.C. for a conference and on a whim, had stopped into this store in hopes to find a table. Well, we did! Patrick was very helpful, and mentioned that the table we liked was 20% off through the end of October. He also said that he could arrange shipping for us as we lived about four hours away. Patrick was very good at communicating with us and checking up to see if we had received it. The table arrived yesterday and we couldn't be happier- it is stunning! I highly recommend this store as the contemporary/modern style, quality, customer service and prices are wonderful! More...

C
22 August 2010

I have yet to visit this store, but I know their customer service is outstanding.  In a recent ad, the newspaper printed MY cell phone number instead of the store's. ..I discovered this during the first of many conversations I had over the next few days.   I found their correct number online, called the store and was amazed when the first thing I heard in response was "Oh, I'm so sorry!  We'll take care of this right away!"  The store manager called me back, apologized profusely and mailed me a gift card (with hand written note) to make up for any inconvenience I suffered.  Heck, I'd take a few wrong numbers for a gift card any day!  I'll be shopping there soon...maybe a new sofa for my office. More...

V
21 August 2010

yes, the furniture here is expensive, but it is gorgeous and nicely made.  They also sell photography by Tipper Gore of landscapes from around the country that is beautiful.  Should I start earning more money I will probably furnish my apartment from this store More...

M
29 July 2010

Love this store! My husband and I finally bit the bullet to buy a new rug and a new couch, and we loved working with Brian at Mitchell Gold. The team there is so helpful and patient and the creativity is inspiring. I'll definitely give them more business in the future. More...

A
10 June 2010

The showroom is beautiful but the staff is here is a bit snotty.However, a lot of the other customers that were in here were even more snotty.  This place isn't even that expensive, so I don't understand where all the snottiness is coming from.   The sales people don't seem very interested in helping customers pick out fabrics or do anything for that matter.  Their attitude must mean that they don't work for commission. Yet, I give it 4 stars because the furniture is amazing.  The products are on the mid-range price level, and the quality is extremely high.  Delivery is $100, which is much less then a lot of other furniture stores.I came in here wanting to order a leather sofa, but they didn't have any in the showroom.  It's disappointing that I can't even try out the sofa before ordering it. More...

S