Manchester City Centre, Manchester
49 customer reviews
Meg Oliver
Issues dealt with quickly and fairly. Good experience so far!
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Dominic Bowman
This is my first time renting a property and after hearing horror stories from people who rent I was quite worried at first but after speaking with their customer support and listening to their advice the paper work was filled in and everything went smoothly. After the paperwork was done and I moved in there were a few things that needed sorting but after a phone call they soon sorted the issues that occured in the flat quite quickly. Overall I've had quite a good experience with Acend Properties, cant complain at all. More...
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Rebecca Jack
I found Ascend really easy to deal with! Everything from finding the right property, securing the right property and the move in experience! I’ve had a couple of problems with my flat since (not their fault) and they have been a great help going above and beyond. More...
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Bm567811
Been very helpful throughout process and still are if we need anything :)
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Amy Taylor
Absolutely 5++ Star service. From putting our interests first when it came to viewing and selecting the property to rent out. Making sure that every issue we have had has been dealt with in a timely fashion and with no implications for us!I would highly recommend using Ascend!! More...
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George Hope
Been with ascend for a year now and I can say they are a great agency and provide top class customer service
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Legendary SJS
Moved in pretty quickly after viewing. Staff are always available to help.
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Leanne Mc Aleer
From start to finish the experience was a pleasure, quick response, Communication was fantastic and The process was easy. I dealt with Ewan Rowe and he was fantastic to deal with . Would highly recommend dealing with these guys. Big thumbs up from myself and my partner. More...
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Ronald Garcia
Amazing experience, I've been told that renting in the UK can be really complicated, well good news with Ascend it is extremely easy, they are extremely responsive, helpful to in order to get you the right place for you, in our case we need to find a pet friendly apartment. The negotiator we met Ewan Rowe did an amazing job showing us different options, providing us with advice during the entire process, in the end we are very happy with the overall service 100% recommended. More...
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Jiss Sebastian
Service they are provide is very negligiant and don't have any ethics .really had bad experience about this group
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Stephen Birtchnell
It seems like a good agency - the staff have been helpful and they use a modern, smarter application process which makes things easier
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Annie Curie
Ascend were really quick and helpful. They also provided online registration for utilities and council tax, which made everything simple. I would recommend using them in the future! More...
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Laura Barnard
The Ascend team was incredibly helpful and accommodating to my husband and I when we wanted to view properties, and assisted us with finding a place to call home. The team of agents is professional and efficient, and have taken care to explain UK property laws and requirements to us because we had started the conversation while still being based in South Africa. More...
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Emma Hutton
Dealings with Ascend have been brilliant, quick responses and easy to get hold of!
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Emma Dyer
Lovely letting agents, super helpful and quick to respond to questions and queries. It was my first experience in looking at renting a property and Ascend have made it an enjoyable experience. Highly recommend to all prospective renters looking for a smooth and professional service from start to finish! More...
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Jérôme Boullier
Really stress-free service so far, easy and friendly, did everything online from my desk - can’t wait to settle in the new flat
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Richard Burrows
Thank you very much for the amazing service from Adam Stephenson and his team. It was my first time letting my lovely family home and they acted with due care and attention at all times, they were extremely responsive throughout the letting process and now the day to day management of the property. I know I am in safe hands and cannot compliment them enough More...
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Avni Hindocha
One of the most technologically advanced agents I've ever had to deal with - so easy to move in, really responsive, special thanks to Molly and Lucy!
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farhan malik
Adam Stephenson and the Team have been an absolute pleasure to work with - very Professional, They go the Extra Mile and truly follow their Motto 'Built on Higher Standards' I would definitely recommend their services!5 Stars for Ascend!!
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Sara Toner
Ascend have been fantastic so far! Their members of staff are friendly and always willing to help. They make viewings of properties very easy to accommodate and the text confirmations of the address and times of viewings are great to refer to when you have millions of viewings booked all over the city! I can't wait to move into my new home! Thanks Ascend! More...
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Omar AlAkhawand
It was an amazing effort from Claudia she was fast replying when I needed anything, and we only took 7 days from the day we viewed the apt, I really loved her effort and the way she was helping us move ASAP.
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jonny jenkins
Ascend have been a pleasure to deal with! They found me the perfect flat in Manchester and got me moved in so quickly. The staff made everything so simple and straight forward, my appointed property manager Fiona has helped me with her knowledge on how to work the appliances talking me through a step by step guide of the use of boiler etc which was was a great start to my tenancy as I’m new to the renting game. Would recommend to all of my colleagues and friends going forward. More...
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knock out
Was a seamless process from start to finish. Rob was very helpful and when he said he would get call me back he would. Thanks for all your help guys
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Lill kempe
Centralt
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Rashmi Chopra
Always quick to respond. Efficient, fair and reliable. Lora Barker, Manchester, is great to deal with.
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emily hargreaves
Extremely professional service. I dealt with Rob in the Manchester office who was very responsive and showed initiative when making recommendations to help rent my apartment faster, working on a no win no fee basis. I didn't even need to meet him - he went and got the keys from another agent and even arranged an EPC check for me, going above and beyond in my opinion. Great service and would highly recommend! More...
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Shabana Khan
My experience with Ascend was very professional, all of my questions were answered and I felt reassured. The agent was very easy to talk to, which made me feel at ease. At no point did I feel I was rushed with any of my queries. The agent was very patient and co-operative as well as friendly. I would definitely recommend this Agency to everybody, as I was a very satisfied customer More...
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Fabio Da Silva
Mollie has been a pleasure to deal with. She has ensured the process of completing our rental agreement went smoothly. She really went out of her way to ensure we could move in on the date we requested. She is such a credit to the company. Thank you very much Mollie! More...
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Mohammad Ali
Excellent and prompt service. Very easy to arrange viewings at short notice (we phoned on Friday evening and managed to secure a booking for Saturday afternoon). In particular, Ewan was very knowledgeable and helpful and knew all the relevant information about the rental we were interested in. Arrangements subsequent to confirming the rental were equally efficient and well run. All in all an excellent experience which filled us with confidence that Ascend would be very easy to deal with should any issues arise during the tenancy. More...
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Peter Morgan
Ewan was most helpful in dealing with all of my questions about the property, I managed to arrange a viewing the next day of a property and I am very impressed with the overall service.
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Adrian Murray
excellent service, very attentive , easily contacted for appointments.
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Emma Koch
Friendly & organised lettings agency, have been happy to help and fast to respond to all of our queries. Would recommend to anyone looking for a smooth renting experience!
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duncan hartley
Need a dwelling? Go here.
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John Donnellan
Friendly, organised and quick to respond
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Jack Buckley
Really smooth process from start to finish. The guys at ascend made renting mine and my girlfriend's first flat together really easy!
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Carolina D'Mount
Great service so far
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Toby Tobes
Fantastic company, lovely people with a great atmosphere. Proactive doesn't quite describe them. Really happy with my experience
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Jess Coulthurst
Very polite and helpful staff. Always answer the phones straight away and have kept us in the loop throughout the process. Very impressed!
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liam
Very helpful staff, who answered all of my questions efficiently and there is always someone friendly and helpful at the other end of the phone.
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Charlotte Doyle
Everyone at Ascend has been so nice to deal with and extremely helpful. They have helped us find our first home and we could not be happier! Thank you to Abigail in Leeds and Lucy in Manchester, you have been amazing. More...
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Dean Sobutta
Everything we wanted and more. Myself and my partner went looking for our first property and this company more than excelled in helping us. Everything from being very accommodating to mine and my partner's busy work schedule with late viewings.To the more than perfect and professional telephone manner.The guy who showed us the apartment "Ewan" was a pleasure to show us around. He explained all the property's he showed very professionally and in a friendly manor and made himself available anytime that suited our needs to gave us as many options available.Ascend properties is a company that cares for its clients and from experiences we had. They more then showed that with the level of customer service that was provided. We will be more then happy to use this company again in the future. More...
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Nimrod Munetsi
Great service, estate agent was really nice and funny guy. High fees but worth every penny 100% recommend
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Dan Armitage
Staff are extremely friendly and bent over backwards to cater to my needs A+
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Kevin Thetford
Good people, thanks for the good service
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John Brown
Very efficient. Saw the property one day and the next had everything we needed. Quality company.
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Helen Rendle
Great company to rent with, the staff in the office are really helpful and reassuring if you have any worries or concerns. The viewing team are great. I got a call back the next day with full, detailed answers to my questions not just a yes/no which was really helpful. Would recommend them. More...
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Laurène Dutreux
Despite our urgent request, the agency did a very good job, and was able to help us quickly. We found our property from the first visit. Thank you for your invaluable help! More...
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Javier Serrano
My friend and I arrived ten minutes earlier to our meating, and the agent was already there. We have booked only one viewing, but he showed us the two properties they had in the building because he tought we would be interested in viewing both and he was right. He explained everything we needed to know and everything we asked about the apartment, the area, bills, etc. More...
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Emma Henry
James went above and beyond to ensure moving flat was a fast,smooth running process for me. His customer service was second to none and his communication on the progress of my renting application made me feel at ease. The property looked accurate (if not better) at the viewing to the pictures advertising it online. More...
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