If you're after a leading brand water softener system then I can highly recommend Aqua Concepts for the full supply and installation. From initial enquiry through to installation, Andy has been a joy to deal with and couldn't have been more helpful. I've no doubt the same service will continue for any after service requirements. Many thanks. More...
Andy and the team have been first rate in my experience. Straight forward on site consultation with no hard sell unlike another local kinetico supplier who spent over 2 hours attempting to pressure sell me a softener. Small hiccup post fitting (random washer failure, no fault of Andy’s) this was dealt with swiftly with an out of hours visit and nothing was too much trouble. I was really pleased with the service & would have no hesitation in recommending Aqua Concepts to anyone. More...
Outstanding company! High quality water softeners and customer service that goes above and beyond.
Anad patel is a fake review. I've had my kinetico softener for a few years now and I've had no problems. Aqua concepts has been a really good experience for me. Very professional and reliable
Aqua Concepts offer a first rate service with an excellent product. Extremely helpful and accommodating from start to finish. I would highly recommend them to anyone looking for a water softener. More...
Please look at my other reviews to note my authenticity. Having read other comments I know them to be related to someone who has had more than his fair share of service from kinetico.... senior engineers including even the UK managing director has been involved so I'm going to say this once and only once my water softener is fine, my water softener works perfectly, my water softener uses a normal amount of salt and does exactly what it is supposed to do. My service level from aqua Concepts has never been less than exemplary and I am a trusted reviewer on both TripAdvisor and on Google so please make your own mind up but I can tell you my own experience and that alone. You will not go far wrong with aqua concepts Limited and the kinetico water softener. More...
The guys at aqua concepts have been very professional, conscientious and flexible. I can't believe how someone could add such a bad review, it must be fake!. I have personally recommended them to my family, friends and colleagues and no one has complained. In fact, it's been the complete opposite. So, ignore this fake review, some people really haven't got anything better to do than spread falsehoods. Thank you so much team, my mother is so happy we bought her one, she's telling all her friend as well. Good luck for the future. More...
Scott Jenkins Water Softeners
I wonder if Mr Patel has his water softener in "bypass" or perhaps he is filling his kettle form the seporate hard water feed? Have you been out to check these potential issues that are easily rectified? I do hope Mr Patels dissatisfaction can be easily resolved. Wishing you both the very best. More...
Fantastic product and after sales service. Nothing too much trouble for these guys. I would highly recommend using Aqua Concepts East Midlands Ltd