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Animals at home

St. Albans, Herts

(31)
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‘19 Certificate of Excellence, 2019

About

We offer a bespoke pet care service that is tailored to your pet needs and requirements. No pet is too big or too small, we love them all.
We provide:
Pet Sitting / House sitting
Dog Walking City and Guilds qualified
Doggy Day Care
Pet Taxi

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Reviews (31)

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5/5

31 customer reviews

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7 April 2021

I needed emergency transportation for my mastiff Ronnie 11 stone. His back legs had gone but we needed to get him to vets asap. I panicked and was very emotion but after speaking to the loveliest, gentle lady called Sheryl. She calmed me down and gave me ideas by using a few duvet covers, which surprisingly i never thought of. Maybe it was just panic or shock. Anyway, myself and 2 sons managed to lift him, after nearly an hour and a half of slow careful movements, we got Ron to the vets. Unfortunately, his back legs were cold and had no feeling, he had some sort of spinal injury. He was put to sleep almost immediately. We weren't allowed to be with him which hurt like hell but we were allowed to say a last final goodbye to him beforehand. I would like to thank Sheryl for literally helping us by giving us ideas on how to move our dog in order to get him into the vets. It may seem odd but Ron was 11 stone and not easy to move with 2 back legs not working, i never in a million years thought of the idea and that we could do it. Sheryl was so calm and gentle and if it wasn't for her, Ronnie would have died on me, which would have been the worst. She gave me the courage that we could move Ron and for that i will be eternally grateful. Thank you so much Sheryl, from the bottom of my heart. You helped us so much. More...

Animals at home
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Reply from Animals at home

I am so pleased that I was able to help you from the end of the phone. Thank you for taking the time to write a wonderful review especially when your heart was breaking. I am so so very sorry for your loss. RIP Ron, god bless ♥️

3 January 2020

I would highly recommend Animals at Home for dog sitting and boarding. Our cavapoo just had a great 18 day holiday while we were away. We got updates and photos and the service we booked included collection and drop off. We will definitely use them again. We have also used pop in and dog walking services too. Anything you need for your pet is here. More...

Reviewed on Facebook

5 November 2019

Such a wonderful team! Cheryl, Wayne and Amy are so great at what they do - our puppy is always delighted to see them and spend time with them, both daycare and overnight stays. They have been very flexible and responsive with us and we are so pleased to have found them. More...

Reviewed on Facebook

28 October 2019

Great pet taxi service. Team are very professional.

Reviewed on Google Maps

19 October 2019

Highly recommend!! Fab service and at short notice walked my 3 dogs while away for 12 days, and lovely family❤ very professional.

Reviewed on Facebook

9 October 2019

Thank you both from the bottom of my heart for loving my fur baby and keeping her safe and happy whilst we were away. You are both wonderful dog minders x

Reviewed on Facebook

4 October 2019

Very happy with the service I received walking my dog whilst on holiday received a photo every day . I would highly recommend Animals at Home

Reviewed on Facebook

4 October 2019

Cheryl, Wayne and Amy are absolute professionals. They are incredibly kind and caring towards my two dogs. My boys absolutely love going to daycare and spin with excitement when they see the doggy daycare ambulance turn up! I trust them 100% with my dogs, and I’m the first to admit that I’m ridiculously protective of them! I can relax knowing that they are safe and given lots of love, cuddles and enrichment. More...

Reviewed on Facebook

16 September 2019

our puppy twix was staying here for a mini holiday whilst we went away. she was so well looked after and we were given regular updates. Lovely People. I am defo going to book again. highly recommend. More...

Reviewed on Facebook

1 September 2019

Fantastic service. Our elderly cat was looked after brilliantly by Cheryl and Wayne. They were efficient and sent us updates which made a huge difference and kept us connected. Thanks so much.

Reviewed on Facebook

27 August 2019

I’d absolutely recommend. Florence stayed with Cheryl and Wayne for 3 days and I was nervous as it was her first time away from us but they looked after her so well! I loved getting the videos and photos on a daily basis and Florence looked very settled. We’ve used them again since for some doggy day care and will definitely do so again in the future. More...

Reviewed on Facebook

4 August 2019

⭐️ ⭐️⭐️⭐️⭐️ After having a bad experience with previous companies I would highly recommend Wayne & Cheryl. They are very professional and respectful of your home. I feel comfortable and relaxed leaving our kitties with them whilst I’m away now. Thanks guys More...

Reviewed on Facebook

11 July 2019

Our 4 retrievers jump with joy when they see Wayne. They come back happy and tired! What more can you ask for! I would thoroughly recommend Wayne and Cheryl to anyone.

Reviewed on Facebook

24 June 2019

Rosie, my 6 month old cockapoo, loves Cheryl and Wayne. Whether she goes to them for a day, a weekend or longer they welcome her into their home like a member of the family. She has a great time and I am so pleased to have found people I can trust with my little bundle of joy (and mayhem!) More...

Reviewed on Facebook

17 June 2019

Max and George loved being walked by cheryl and Wayne whilst we were on holiday. I was kept updated with photos etc which was really lovely when being away it's always nice to have someone in contact I felt my 2 boys were in safe hands would love to use again and highly recommend! thankyou. x

Reviewed on Facebook

25 April 2019

So I’m back I left my babies 2 jack Russell’s in the care of Cheryl and Wayne and I couldn’t have been more happy with the love and care they gave to them. I’m sure that happy as they were to see me when I got home they looked around me to see if Cheryl was on her way back as well ❤️ I got photo updates from them and felt so happy and comfortable whilst I was away knowing that my tiny terrors were being so loved I couldn’t recommend them enough and will feel happier booking my holidays now knowing that I can leave them in such great care Thankyou to the whole family for loving Dominic and Maggie as much as I do ❤️❤️ More...

Reviewed on Facebook

23 April 2019

Lovely people! Great animal care

Reviewed on Google Maps

11 April 2019

Cheryl and Wayne are amazing with my dog and really cater to what you need. My dog loves going there and pulls her way into the house! Could not ask for better care :)

Reviewed on Facebook

7 April 2019

So pleased I found Cheryl and Wayne, it has taken a lot for me to leave my dog with someone I completely feel comfortable with. Professional set up but also genuinely caring towards animals and made me feel at ease! I will 100% use them for all my holidays and day care needs thx again Cheryl and Wayne! ☺️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More...

Reviewed on Facebook

24 March 2019

Fantastic service from Animals at Home (South East Herts). Cheryl cannot do enough to make sure your pets are cared for and well looked after. We have four rabbits and they look after them at our house. Highly recommend them. More...

Reviewed on Google Maps

20 February 2019

Cheryl and Wayne helped us out at short notice with Watson . Our elderly mother had a fall and was rushed into hospital. They are clearly pet lovers and we would recommend them to anyone. 10/10 thank you so much Sarah and Sue x More...

Reviewed on Facebook

31 January 2019

100% Peanut loves her walks with Cheryl and Wayne. I love the photos and the communication. I am confident Peanut gets excellent care when she is with them.

Reviewed on Facebook

26 January 2019

Cheryl and Wayne were absolutely fantastic. Visiting our kitten twice a day for 4 days while we were away, we received regular updates which put us at ease as it was the first time we had left Marvin. They were easily contactable and quick to respond to any questions we had. We will definitely be using their service again! More...

Reviewed on Facebook

23 January 2019

Home from home for our dog - Wayne & Cheryl ensure that he has the best care possible and we can leave him there safe in the knowledge that he will be given the same care as their own pets! Highly recommend!

Reviewed on Google Maps

23 January 2019

They was amazing in helping me with my very poorly cat . As I couldn’t find a sitter for my son and couldn’t leave him alone at home , I was unable to take my Cat Persephone to the emergency vets , she had an appointment the following morning but she took a turn for the worst that evening . Animals at Home picked my Persephone up and was very empathetic as I was very worried and upset and panicking, they calmed me down told me when they was on route and how far away they was from me , they also called instead of ringing the door bell as it was very late and not to wake my son . They then took my cat to the vets and brought her back after her emergency treatment was given. This was all sorted very quickly and my cat returned a lot happier and in less pain . I would recommend this service 100% and for me I would use it again if an emergency should pop up . Thank you so much for all your help Cheryl and Wayne !! More...

Reviewed on Facebook

14 January 2019

I had a hard day today I gifted my dog to battersea in London I live in hitchin and no way to get him there I reached out to Wayne and cherly for there pet taxi services my dog has never been in any transport before he was so comfortable the hole way there he didn’t make a sound I just wanted to say a big thank you for your support to both of you from the phone call to cherly to arrange today to wayne for coming in with me thank you both xx

Reviewed on Facebook

24 November 2018

Excellent service in terms of reliability, punctuality and professionism. Real dog lovers. I would strongly recommend them!

Reviewed on Google Maps

24 November 2018

I have just returned from a 10 day holiday and left my cocker spaniel Ernie in the hands of Cheryl for dog boarding. I couldn’t be more impressed with the service. I asked for him to be walked twice a day, which she done for me. Ernie was there with Cheryl’s cockerpoo who he got along with extremely well, safe to say they are best friends now! The service received was above and beyond what I expected Ernie will be returning to Cheryl next year when I go on holidayMost definitely recommend! 5 stars all round More...

Reviewed on Google Maps

10 November 2018

Cheryl comes highly recommended – she was reliable, organised and very kind with our cats. I would be very happy to use her again and I’m grateful for her sending photos through whilst we were on holiday

Reviewed on Facebook

7 November 2018

Our puppy Nelly had a fantastic time when she stayed for a day of puppy fun. Lots and lots of play with lovely puppy Bella. Not sure she wanted to come home! Cannot recommend too highly. More...

Reviewed on Facebook

12 October 2018

If you need your pets looking after if you’re out on holiday, on the school run, or you need them taking to the vets, Animals at Home is your first port of call !!

Reviewed on Facebook

Q&As

Our vocation gives us the opportunity to be with animals for a living. We take pleasure going on a dog walk, One to One walking is preferred unless there is more than one dog in the family, as not all dogs like to socialise. There is nothing more heartwarming than receiving that excited welcome when opening the door to the pet who is so happy to see you, whether a dog needing a visit/ walk, or a hungry cat waiting patiently for his tea!

We love animals. We love walking them, playing with them, looking after them. We’ve done it all our lives with our own pets, so what could be better than doing that for a living

We have a lifetime of experience in animal care with our own pets. We consider it an honour to be chosen by you to take care of your pet at the times that you can’t. We would not only take care of them, but we would give them lots of cuddles and love. ? We are proud to be part of one of the largest pet care companies. We have successfully completed basic training in a running veterinary surgery. We are trained in pet nutrition. We have public liability insurance, and for your security we crb checked.