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About

Alpha is your one stop shop with an in-house team who are ready to give you what you are looking for today! We are a family run business since 1998 and pride ourselves on being a reputable installer with the skills and expertise to transform your home.

Reviews (17)

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L
9 December 2019

Just had a new boiler fitted by Luke and first class service from start to finish. Cannot thank enough would be happy to recommend to anyone having issues with their heating. First class service Thank You!

M
12 November 2019

Satisfactory . I would have them again but would hope for better communication between sales and workforce , better timekeeping and a more thorough tidying up.

S
29 August 2019

Recent new boiler install. Competitive quote and installed quickly and efficiently. Easy company to deal with from booking the quote to the install. very happy with new Worcester boiler. More...

C
9 July 2019

This family-run business is fantastic - from calling for a quote for a replacement boiler (very competitive quote) through to prompt installation, the Alpha team are friendly and thorough and I can't recommend them highly enough. They're a credit to their profession! More...

A
30 June 2019

Alpha have recently completed my bathroom and en-suite installations. Cannot fault them from design to install all done professionally and on schedule. The project price and fully employed workforce was very reassuring whilst deciding which company to go with. More...

C
29 March 2019

Thank you Alpha for boiler service , toilet repairs and tap fitting - we love the new taps, and everything in good working order now!

I
8 September 2018

Had a new bathroom fitted early this year and had a fantastic experience. Unfortunately had a stop to replaced a couple of weeks ago and the plumber covered the downstairs toilet laminate flooring in water which caused the floor to swell. The plumber was asked to come back and upon demonstrating what had happened did the same thing again. He was completely disinterested in what he had done and gave no apology. My partner contacted alpha and was shouted and screamed at by the female employee down the phone. The sales manager Peter Morgan during a series of text messages said that what the plumber had done couldn't have caused the floor to swell basically calling me a liar. I explained that the floor was perfect before and now needs replacing. He has refused on 2 occasions to come and view it for himself. I now have to have the floor taken up and replaced at my own expense. The company has not taken any responsibility and caused us great distress knowing that my partner had a stroke earlier this year. When things go well everything is fine but when there's an issue they close ranks and call their customers liars. I am beyond appalled and disgusted and will never use them again. Supposedly a family run business with integrity! More...

We would like to address the points you have made regarding the installation of a stop tap. Your review implies that the work carried out in replacing your stop tap has caused water damage to your floor. This is incorrect as you have verbally confirmed that the stop tap installation has been carried out without any leaks and to your satisfaction and is not in the cloakroom area. The "leak" you are referring to is not a leak, it appears to be due to a poor design of either the wash basin or tap in your cloakroom. Our engineer used the cloakroom basin to wash his hands as he had been working with lead and as he turned the tap on the water splashed over the basin and onto the floor. He wiped this up straight away. You then contacted our office regarding the situation and we asked our engineer to call back which he did within approx. 20 minutes. He demonstrated at your request what had happened which resulted in water splashing onto the floor again. This was then wiped up. It is unlikely that the existing flooring would swell within this short period of time. We are also aware that when we carried out your bathroom work you asked us to repair a leak in your cloakroom. When our engineer looked at the leak the existing isolation valves had been turned off so our conclusion is that water had probably already leaked onto the floor prior to our visit and over time may have caused the floor to swell. We have reviewed the telephone conversation you refer to and it clearly shows you raised your voice to us. The lady you refer to is a co-owner of our company and would not raise her voice or scream at a customer, she would only try to assist but also make herself heard. We will not tolerate being shouted at hence the reason the call was ended. We have offered a reduction in the cost for the stop tap installation as a gesture of good will but not an admission of liability (all we did was turn on a tap) but this has been brushed aside.

L
26 July 2018

What an amazing company to deal with! Nothing is too much trouble for Alpha, from start to finish my job was handled with the upmost care and professionalism. I could not be happier with my bathroom install and I am looking forward to my kitchen install next month! The staff are friendly and helpful and made my experience great! I wouldn’t go anywhere else! More...

R
25 July 2018

Quick, easy and clean installation of my new boiler. Professional staff, from the sales team to the installers. Highly recommended.

M
25 July 2018

We've used Alpha Heating three times for our main bathroom, en-suite and downstairs WC, that says it all really!
They have a wide range and all prices are very competitive. Pete the salesman is very helpful and knowledgeable and nothing seemed too much trouble for him.
After sales has been fantastic as well, I've called a couple of times needing something or just after advice and again it's never any trouble.
I'd definitely recommend Alpha Heating and their team.
More...

N
25 July 2018

Had found a fault on my boiler and Alpha came out as soon as I contacted them and were efficient and helpful and solved the problem straight away! Would always recommend for reliable and friendly service! More...

D
25 July 2018

Fitted me a new boiler in my rental property in Sheffield and now maintain it for me. Alpha are very reliable and always turn up when they say they will which is very important for me with my schedule. I wouldn’t go anywhere else. It’s a shame they don’t cover London! More...

H
25 July 2018

Friendly family run company, excellent service!

J
22 May 2018

Excellent from ringing! All about attentive service great people!

P
22 May 2018

Alpha modified our hot water system by installing a pressurised unvented cyclinder. The system works brilliantly and was installed without any trouble to a high standard. The service was professional from start to finish and then staff were highly competent. The support staff in the office are also a pleasure to deal ensuring good communication throughout the job. I would highly recommended Alpha and will certainly use them again for any heating work we have. More...

C
22 May 2018

All your heating requirements meet, family run business, professional and very helpful.

D
22 May 2017

Did an excellent job of my bathroom and central heating.

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