All Property Claims Limited
1417/1419 London Rd, London, SW16 4AH
(72)
1417/1419 London Rd, London, SW16 4AH
(72)
Get an Insurance quote, agree your claim and complete all repairs in one amazing free service.
72 customer reviews
Guy Brown
Avoid at all costs. An awful company that negotiate a large pay-out from your insurance company (which in turn will affect your premium) and then do a shoddy job with cheap labour and pocket the difference.
My advice is if you have a claim then contact your insurance company and they will sort the whole process for you including reputable contractors who they use regularly and trust. Alternatively you get a quote from a reputable building or refurbishment company and submit it to the insurers who will then pay out the amount.
Four months down the line they still haven't reimbursed any alternative accommodation costs despite having been paid out 7 months ago by the insurer.
As a result we are having to take them to court the reclaim the money and sort out the poor workmanship.
Please read the other bad reviews which I believe to be the only genuine reviews. This will give you a true picture of how your claim will be handled.
If you are in the middle of a dispute with them, please check to see whether your home insurance covers legal fees. If it does you can use this service to get a solicitor to take up the case against them
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Matt Theuma
I had an extremely poor experience with All Property Claims and cannot recommend them.
From the beginning and throughout the claim, their communication was poor.
They didn’t keep me informed about the progress of my claim without me having to chase them.
The water leak at our property resulted in a significant mould problem, which was visible during the initial survey. I was assured that it would be dealt with properly.
However, the contactors appointed to do the remediation planned to simply cover up the mouldy plasterboard and refit mouldy skirting boards. After I complained and highlighted that they were not following proper procedures for mould remediation, All Property Claims agreed, but they could not deal with the mould. In the end I had to find and appoint another contractor and pay for them myself upfront. It speaks volumes that the other contractor who undertook the mould removal wore full PPE equipment, but the All Property Claims contractors didn’t even wear basic face masks.
The contractors All Property Claims appointed also disappointed us in several over ways. For example, their first attempt at tiling was completely out of alignment, and I had to insist that it was redone. They were incredibly untidy; they didn’t even bring their own hoover or bin bags to tidy up.
I also had to appointment my own plumber to refit the shower, because the All Property Claims contractor was unable to do the job.
Scheduling of work was handled poorly, with numerous delays. On more than one occasion, work was delayed because their contractors were assigned to another job even though our work was unfinished.
Once all the work was completed, I waited two months to get the final reimbursement from the insurance company. It was only after I requested that All Property Claims raise a formal complaint with the insurance company on my behalf that the claim was settled. This last delay was the fault of the insurance company, but it illustrates how All Property Claims were not being proactive in managing my claim – progress was only made when I intervened.
At the end of the day, dealing with All Property Claims simply added more stress to an already stressful situation. Avoid at all costs.
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Rose Singleton
After a fire in my home and not knowing where to start I contacted All Property Claims and I’m so glad that I did . From the first call the team talked me through the whole process and what seemed to me like a very difficult situation with my insurance company they handled it all. Can’t fault the repairs an restorations to my house a great service all round. More...
Siobhan Casey
I reached out on 14/02 to enqiure about leak detection services. Moez got back to me on 21/02.
My instincts were on alert when he kept talking over me, and interrupting when I was trying to explain the symptoms of the leak.
Generally spoke to me like I was an idiot.
However, as he was the only tradesperson to respond to my enquiry, I proceeded with the booking as I wanted to resolve the leak.
A further call to me later that same day to take a deposit, which I gave.
Didn't receive any confirmation of the booking and I was keen to confirm the arrival time so I just called Moez now to follow up.
He proceeded to go somewhat "ape****" and undertook a rather aggressive, prolonged and unnecessary rant at me over the phone, about how bad traffic is in London, and there is no way to provide an arrival time.
I run my own business in London and I'm able to make appointment times with my own clients. I don't think what I was asking is that unreasonable.
I would never dream of telling a client "they will get there when they get there and I must live with that". Moez's rudeness over the phone was simply untenable.
I do not wish to engage with Leak Assist / Leak Tracers Direct any further as I would not feel comfortable with him or anyone of his team within my home, therefore I have cancelled the booking and requested a return of my deposit.
Surely there have to be more professional people out there.
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Ehsan
RUDE, DREADFUL CUSTOMER SERVICE DESPITE THE SUSPICIOUSLY POSITIVE REVIEWS, STOLE MY £4800 SETTLEMENT
I signed a contract with APC on 28/11/19, they took 4 months to start the works and completed the works on 23/04/19.
They kept my final settlement that they received from my insurer (£4800 which I paid for alternative accommodation) as I refused to sign a new contract to waive my right to share my dreadful experience with others. They’re also planning to charge me £140+VAT/hour.
APC’s surveyor visited my flat to survey the water damage. I wasn’t going to sign the contract as he was very rude and acted as if I was his employee. His only agenda was to get me sign the contract. Due to the good reviews I read, gave APC a second chance and signed the contract on 28/11/18.
APC’s surveyor cancelled a few minutes before the meeting with the insurer on 11/12/18 and APC’s surveyor and director went on holiday the day after and postponed the meeting until after holidays. Up until 22/03/19 we were left with ripped up floors, no shower and 3 giant dehumidifiers blowing the smell of mould all over our flat to which my girlfriend is allergic to, had an acute asthma attack and was rushed to the hospital.
Once works completed after 5 months, APC made issuing the final settlement (£4800) conditional upon signing a new contract to oblige me not to share my experience!
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Sophia
All property claims Limited are destroying my life. Moez the surveyor came out friendly at first but continue to play a horrific game. My whole property is flooded out. They took £25k for interim payment but requested over £50k from the insurance without telling me and ask for me to pay for my accommodation when I couldn’t they have the money to do so. This is financial abuse involves controlling a victims ability to acquire use and maintain financial resources. Which is a criminal offence. I had to lived in my flooded accommodation which made me ill I now am asthmatic, I have bronchitis, chest infection, I am ill marks and rashes all over my body. They failed to act to prevent harm. They wouldn’t continue to make reasonable adjustments for my disability which is disability discrimination. They will not communicate with me! Which is emotional and psychological abuse, neglecting their duty to put things right. Roshan Kara made up stories about my person. Which is defamation of character. To date either still haven't More...
Sophia
All property claims Limited are destroying my life. Moez the surveyor came out friendly at first but continue to play a horrific game. My whole property is flooded out. They took £25k for interim payment but requested over £50k from the insurance without telling me and ask for me to pay for my accommodation when I couldn’t they have the money to do so. This is financial abuse involves controlling a victims ability to acquire use and maintain financial resources. Which is a criminal offence. I had to lived in my flooded accommodation which made me ill I now am asthmatic, I have bronchitis, chest infection, I am ill marks and rashes all over my body. They failed to act to prevent harm. They wouldn’t continue to make reasonable adjustments for my disability which is disability discrimination. They will not communicate with me! Which is emotional and psychological abuse, neglecting their duty to put things right. Roshan Kara made up stories about my person. Which is defamation of character. They ruin my life and I haven't Benn able to enjoy the comfort of my home. Due to the obstructions and then being very rude. Since then have had trouble with insurance etc More...
Sophia
All property claims LTD disgusting abusive service. They are destroying my life. Moez the surveyor came out friendly at first but continue to play a horrific game. My whole property is flooded out. They took £25k for interim payment but requested over £50k from the insurance without telling me and ask for me to pay for my accommodation when I couldn’t they have the money to do so. This is financial abuse involves controlling a victims ability to acquire use and maintain financial resources. Which is a criminal offence. I had to lived in my flooded accommodation which made me ill I now am asthmatic, I have bronchitis, chest infection, I am ill marks and rashes all over my body. They failed to act to prevent harm. They wouldn’t continue to make reasonable adjustments for my disability which is disability discrimination. They will not communicate with me! Which is emotional and psychological abuse, neglecting their duty to put things right. Roshan Kara made up stories about my person. Which is defamation of character. More...
TsangM
All I can say is that I am not easily impressed but the guys at All Propertyclaims have really impressed me with their knowledge of insurance claims and regulations, their ability to fight for their clients rights when negotiating with the insurer and the top notch quality of building repairs. I am very pleased with the outcome. The best part is that I only paid the £50 excess on my policy - the rest was completely free as they got my insurer to cough up for the repairs after my property was ruined by a fire in my neighbours flat. More...
Reviewed on Yell
MaryD-194
When there was a leak into my home and my housing association could not find it I called leak tracers direct. I knew the leak was coming from one of the upstairs flats but none of my neighbours were willing to get a plumber to look for the leak. Leak Tracers came to my house and traced which flat the leak was coming from using some fancy equipment. Then they went to the neighbour and got permission to check his property. They assured him that there would be no damage to his flat because they were tracing the leak with special cameras which would find the leak. They found a leak from his soil stack and my insurance company covered all the costs. My neighbour also used them and seemed very happy. More...
Reviewed on Yell
TreohanS
I was at my wits end when we had a leak from our boiler. Short of ripping up all my marble flooring to look for the leak (as suggested by other plumbers) there seemed very little else to do. Then my insurance company suggested I contact a leak detection company. I did not know that such a company even existed so I googled "LEAK DETECTION" and found Leak Tracers Direct. I felt reassured by their positive reviews and I am certainly glad that I did use them. They immediately got a leak detection engineer to come to my property and using special tracing equipment and technology they found the leak under the floor in my utility room. Most plumbers would not have been able to do what Leak Tracers did for me because they went deep into the investigation and did not try to fob me off as many other plumbers had previously done. I am sure glad I found them. More...
Reviewed on Yell
FuchsiaPaper98-3
I had a leak coming from the flat above and they were very efficient in detecting the leak. I had previously called many plumbers and they weren’t able to do it. The staff were very courteous and helpful. Their knowledge of knowing how to get insurance companies not to riggle out of a claim is unparalleled. Their builders did all the repairs and I didn’t have to pay a thing as they claimed all the money from the insurance company. More...
Reviewed on Yell
Gary Read
Friendly staff very helpfull
Reviewed on Google Maps
G
Friendly staff very helpfull
Reviewed on Google Maps
Seyed Ehsan Ghoreishi
RUDE, DREADFUL CUSTOMER SERVICE DESPITE THE SUSPICIOUSLY POSITIVE REVIEWS, STOLE MY £4800 SETTLEMENT
I signed a contract with APC on 28/11/19, they took 4 months to start the works and completed the works on 23/04/19.
They kept my final settlement that they received from my insurer (£4800 which I paid for alternative accommodation) as I refused to sign a new contract to waive my right to share my dreadful experience with others. They’re also planning to charge me £140+VAT/hour.
APC’s surveyor visited my flat to survey the water damage. I wasn’t going to sign the contract as he was very rude and acted as if I was his employee. His only agenda was to get me sign the contract. Due to the good reviews I read, gave APC a second chance and signed the contract on 28/11/18.
APC’s surveyor cancelled a few minutes before the meeting with the insurer on 11/12/18 and APC’s surveyor and director went on holiday the day after and postponed the meeting until after holidays. Up until 22/03/19 we were left with ripped up floors, no shower and 3 giant dehumidifiers blowing the smell of mould all over our flat to which my girlfriend is allergic to, had an acute asthma attack and was rushed to the hospital.
Once works completed after 5 months, APC made issuing the final settlement (£4800) conditional upon signing a new contract to oblige me not to share my experience!
More...
WhiteCoin21-2
Super work from All Property Claims in sorting out a difficult insurance claim for me. All Property Claims managed to get the insurer to cough up what they should have when the insurer tried every dirty trick not to (don't think because you have paid for years and kept the same insurer they will have any compunction in leaving you in the lurch! ).House back together and I'm not out of pocket! More...
Reviewed on Yell
MilaS-3
I had a leak from a shower valve which ruined my floors, walls and ceiling in kitchen below. After calling my insurer 3 times and being fobbed off by them (I spent several frustrating hours on tel calls with my insurer and usually had to be on hold 25 mins before they even answered my call), I contacted ALLPROPERTYCLAIMS. The rest is history.... they took charge of my claim. They dealt with my very difficult insurer and got them to pay for all my repairs. Their builders were polite, clean and professional. I only wish I had found this company sooner. I will say that their surveyor was extremely firm and tough in dealing with my insurers loss adjuster which was needed to get the end result. I have learnt from this experience that insurers love to take money from you but make it very difficult when you need to make a claim. Without the expertise of ALLPROPERTYCLAIMS I would still be on the phone with my insurers listening to hold music! More...
Reviewed on Yell
IreneL-26
Top class service from a great team. Thank you for dealing with my insurance claim and taking the stress away!
Reviewed on Yell
GreenPostcard66-1
I am so glad I came across this firm. They totally know what they are doing. They negotiated with my insurer (who earlier had rejected my claim). Allpropertyclaims fought for me and got my insurer to pay for my repairs. Their builder Harold did my repairs to a high standard. I did not have to pay a penny other than my £50 excess. More...
Reviewed on Yell
Ping Wang
Hi, how are you! We Want be your supplier to build affordable Modular construction to save time, labor,cost,China factory produce cabinet with Dallas warehouse to show related products:cabinetry,counter-top ,bathtubs,PVC Floor,0086-13572266768,1-630-347-1788, Add:624 Krona Suite 180 Plano TX WW. modularhomesbuilder.com, Www.yh-Intel.com More...
Reviewed on Facebook
BelindaR-12
We are so glad we used this firm. It was a treat to have a company that deals with all the insurance matters and fights your corner when the insurer is being tough. Once my claim was approved All Property Claims got their builders to do all teh repairs. The bill was sent to my insurer so it cost me nohing. They even reclaimed from my insurer for me the increased elecrticity bill when drying machines were used in my property. I would definately use them again. More...
Reviewed on Yell
IreneL-26
For over 3 months I tried with various plumbers to find a leak in my house. I would see plaster bubbling on my walls but could not make out what was causing it. I even had damp specialists out but they said it was not rising damp. My wife was staring to get unwell from the mould and moisture in the flat but our insurance company refused to help because the case of teh leak was unknown. Finally I came across Leak Tracers Direct. They sent engineers with special equipment that was able to detect the leak and trace it to the waste pipe buried behing my kitchen wall which was coming from the flat above ours. After the leak was successfully found, they argued with my insurer and got my claim approved so all teh damage caused by this leak was also repaired. I got a fuly refurbished kitchen in teh end all thanks to their expertise. I only wish I had found them sooner. More...
Reviewed on Yell
MagentaCamera29-1
I am fortunate to have found such a good company. They took care of my Insurance claim and did all the building repairs when I had a burst pipe last month. Their builders did a great job.
Reviewed on Yell
MagentaCamera29-1
My neighbour was complaining that my flat was leaking into hers but despite 2 plumbers who checked we could not find the leak. Finally my insurance company suggested I find a proper leak detection company. I found leak tracers to be very competent. They found the leak under my kitchen floor. It saved my friendship with my neighbor! More...
Reviewed on Yell
AhmedA-85
When my neighbours bathroom leak caused damage to my flat I called 4 different companies from the internet but found Allpropertyclaims to be the most helpful and knowledgeble. Right from their surveyor who I first talked to on the phone to their claims handlers and contractors who liaised with my insurers, I found their staff to be extremely professional. The standard of repairs to my flat was fantastic. My neighbour is also using Allpropertyclaims. Thankyou to the entire team for your hardwork. More...
Reviewed on Yell
GreenPostcard66-1
Thank you to the expert team for a job well done
Reviewed on Yell
GreenPostcard66-1
After 3 months of being given in run around by various plumbers I came across leak tracers. They found the leak which 4 other plumbers could not find. Finally I was able to repair the leak which was causing dame and mould in my flat. If you have a leak, trust me leak tracers is the company for you. They also have a claims department who are experts at negotiating with the insurance company. I did not have to pay a penny for my repairs! My only regret is I did not find them sooner. More...
Reviewed on Yell
Andy Ace
...................Great Design ..........................
Reviewed on Facebook
Mary Smith
Wonderful kitchen designs and ideas. Brilliantly innovative and highly recommended!
Reviewed on Facebook
Naveen Dhingra
Best Service provider,will definately work with you guys in future,thanks for the Amazing work done :)
Reviewed on Facebook
Navneet Kaur
Really great design with innovative ideas..
Reviewed on Facebook
Pooja Mehra
Tel kitchens has great services for kitchen renovation. I really appreciate their services and thank you Tel Kitchens to make my impressive kitchen.
Reviewed on Facebook
Palak Angroia
Honestly, Tel Kitchens is a brilliant company with brilliant services. heartly, thanks to you guys for providing me excellent kitchen renovation service. I Love the colour combination and appliances used. Keep the good work going! Hope you get huge success in future! More...
Reviewed on Facebook
Bandan Preet Kaur
Thanks a lot for providing the efficient and flexible services to help us design our dream home with wonderful kitchen. I would love to recommend Tel Kitchens to everybody.��
Reviewed on Facebook
PK Susheel
Tel kitchen provides great kitchens designs.. I love it..
Reviewed on Facebook
AlM-34
Excellent timekeeping, which makes a big difference juggling all of this work. The guys were very polite and tidy & the overall quality of the works was exceptional!
Reviewed on Yell
AlastairO
The work was completed to a superb standard. What stood out was that the contractors were very polite. Would highly recommend.
Reviewed on Yell
OllyA-2
Outstanding from Start to finish, really very Happy. Rate the tidiness on site , respect for time and the general communication as fantastic.
Reviewed on Yell
AlishaW-8
Fantastic, great advice and so friendly to deal with
Reviewed on Yell
ChristopheW-170
What a treasure this company is! The service they offer is a no brainer. They survey the damage in your property, then negotiate with your insurer and get all the repairs done completely free . They get all the money for the building repairs from your insurance company providing you have a valid insurance claim. I am so glad we used them. All it cost us was the £50 excess I had to pay my insurer. More...
Reviewed on Yell
ClarkM-5
Excellent company and people. The standard of repairs was faultless. Thankyou to everyone at All Property Claims.
Reviewed on Yell
JeyamA
Allpropertyclaims you really made my life easy by handing the awful and impossible claim with my insurer. The quality of your repairs was faultless. I cannot thank you enough. A special thanks for Jonathan who was my claims manager – he was gentle and patient with me despite my many annoying calls and silly questions. More...
Reviewed on Yell
Pooja Mehra
Tel Kitchen is very trustworthy company and i really appreciate their best services...
Reviewed on Google Maps
Naveen Dhingra
I Appricate The Work Done,thanks to all the team members,for such an amazing work ,thank You Guys :)
Reviewed on Google Maps
palak angroia
A perfect company with incredible services and support. The team is always ready to support whenever you find yourself in trouble. i surely suggest to connect with Tel to get a beautiful change to your home. More...
Reviewed on Google Maps
Prishu Fun Club
It is more than happy to work with Tel Kitchens. A ton of thanks to you for recreating my kitchen stunningly.
Reviewed on Google Maps
Alen Parker
I am particularly happy with my modular kitchen, which has worked well, whilst your attention to precise detail has succeeded in obtaining the vision that we wanted to achieve at a budget we wanted. I have no hesitation in recommending your service. More...
Reviewed on Google Maps
AnthonyC-232
Professional and thorough. They really know their stuff. I am not an easy person to please and I don’t usually do online reviews (as I have never found a company worth the effort). But
Reviewed on Yell
PradeepA-1
Leak tracers direct do what they say they will and are always helpful and very professional. I am happy that I found them when I did. They really kicked my insurance company into shape got all my costs for the repairs covered under insurance. They even managed to get my insurer to pay me for the cost of electricity used by drying machines in my house and arranged accommodation for me whilst my kitchen and bathroom were out of use due to repairs. I totally recommend Leak tracers direct More...
Reviewed on Yell
MaroonPicture13-1
They know what they do. Good knowledge and fair prices. I can really recommend this company.
Reviewed on Yell
