Alarms Are Us Ltd

Our house alarm was constantly beeping due to a faulty battery. This became persistent so I called Alarms Are Us around 9:30pm on Saturday evening. The team was extremely knowledgeable and dealt with the problem quickly and efficiently. If you have a problem with your home alarm system I would definitely recommend Alarms Are Us. More...

I can't begin to describe how great it was working with such a professional company. From first contact to install it all went so seemingly without any hiccups or excuses. I have now had multiple alarms installed in our business premises and each time as good as the first. You would be crazy to go anywhere else. More...

They are fabulous to deal with. Always go above and beyond to make sure system works properly and are very accommodating with scheduling. Highly recommend this company!

the installation was quick and Mac is a very nice person and helpful. would recommend the company highly. thanks

Reviewed on Facebook

Amazing service! Comprehensive bespoke package suggested, reasonable quote and personal fitting as well! Very highly recommended!

Reviewed on Facebook

Would definitely recommend 'Alarms are Us' to friends and family. Mac was very thorough in explaining the Verisure alarm system and able to answer all the questions we had pre and post installation. The engineer who fitted the system was also knowledgeable and approachable. Happy with our Verisure alarm system so far. Thanks Mac More...

Reviewed on TrustPilot

Excellent service, before, during and after installation. Feel much safer with the system

Reviewed on TrustPilot

I would highly recommend Alarms Are Us, the team are knowledgeable, helpful and really put us at ease. They used the best and most advanced security technology which is very user friendly as well.

Reviewed on TrustPilot

Great advice and great service, not just when I bought the Verisure alarm, but refreshingly also after sales service too. I've had a couple of follow up calls from Mac to check that everything is satisfactory . I'd recommend these guys to my friends and family. To me that speaks volumes. More...

Reviewed on TrustPilot

A brilliant system, easy to use & great customer service-thank you Mac!

Fantastic system & great customer service !

Reviewed on Facebook

I did a fair bit of research on which alarm to install and after reading the reviews I decided to go with Alarms Are Us as Mac, explained the system, what is included and managed the project and made me feel at ease.Highly recommend these guys,

Reviewed on TrustPilot

We had our first Verisure alarm system installed in Spain so when we returned to the UK it was a no brainer to have a Verisure alarm replace the old ADT alarm. We have 100% confidence in the company & the system.I would recommend the system without doubt. More...

Reviewed on TrustPilot

Alarms are us were an absolute pleasure to deal with. Mac is so knowledgeable and friendly and not at all pushy like other companies. The system is head a shoulders above any others available on the market and we are very happy with the speed of response and how few problems we have had. It’s not cheap but you get what you pay for! More...

Reviewed on TrustPilot

I had the pleasure of Using Alarms Are Us in November to have my Home security systems upgraded and a New CCTV system installed. The service provided was excellent, From the 1st appointment, which in my case was on the same day i contacted them, Mac, the owner of the business, attended personally and went through all my need in great detail and answered all my questions in adequate detail. The installation was arranged with ease and the whole process was as painfree as possible with constant communication when any changes were made. The Gentlemen who did the installation of the system did so in a very professional manner and both men explained how to use the systems well. Furthermore, Mac kicked in a Ring video Doorbell as part of a promotion that they run but had ended when i contacted them. I have deliberately waited for some time to allow me to use both systems in detail so i can test its use properly before i wrote a review. I can confidently say everything has been running absolutely perfectly. I could not ask for a better service and overall customer experience. Thank you very much Mac and the Alarms Are Us Team. More...

Reviewed on TrustPilot

Excellent system, Alarms R us team were very knowledgeable and great customer service.The engineer was friendly and a credit to the business.

Reviewed on TrustPilot

My wife and I had just moved into a new property and decided to have an alarm system fitted. We got in touch with alarms are us. Mac was great he was not at all pushy and gave us some very good advice. We decided to have installed the Verisure alarm system. In my opinion the system is far better than all of the other leading security systems that are on the market today. It uses up-to-date wireless technology that they are constantly evolving as you need to with the current technical marketplace of today. The main reason for us choosing the system is that you do not have to do any work yourself all the staff are on the phone if need be 24 seven and they have a 24 hour guard response system in place if needed. Having looked at an ADT system and others I would highly recommend this particular system it is far better with ADT you are talking to a machine with this system you are talking to a human being. More...

Reviewed on TrustPilot

Excellent services. Very happy with the product.

Very quick response from the house visit to the installation all in matter of days, Great products and great after service,very happy and highly recommend.

Reviewed on Facebook

I needed an alarm system, so I went onto the internet and used one of those comparison quote sites. I was given 3 recommendations to my area and all 3 called me within minutes. Mac from Alarms Are Us came to visit next day, there was a thorough check on my needs for an alarm system, a questionnaire, a walk through the house and a full demonstration on the products available for my needs, the visit was about 2hrs I was thoroughly impressed with the technology on offer, Mac's knowledge on the products and his industry experience. I proceeded with the other 2 quotes the following day, but although they may have come in slightly cheaper, they didn't have much to offer and I didn't get the feeling that the after service and care would be there that I needed so I went with Alarms are Us, the system went in the same week, impressive!. The engineer was just as thorough with the installation and training needed.for the system. The helpline have also been amazing with a couple of questions that I had afterwards. I highly recommend this service/system from Alarms are Us. Happy Customer, Luton More...

Reviewed on TrustPilot

First rate all round service!Excellent initial consultation. Mac went step by step through the system, the pros and challenges and how the system could be tailored to suit our needs. He went away and came back with an offer which met our needs even more. Quick installation date was arranged. The engineer who was training a new member of the team was efficient, clean, tidy and clearly had an attitude of ensuring the best service for the customer both short and long term.Part of the package included a Ring Bell which Mac arranged to deliver in person to make sure we had not further queries. Full details of support systems provided.Would definitely recommend to others, and have already done so to friends and family! More...

Reviewed on TrustPilot

Very happy with the presale advice received from Mac, installation service by Balan (Verisure engineer) and the alarm system itself. We have a cat, and was looking for a pet friendly system that allows him to run around the place without triggering the alarm. So far we have had no false alarm! More...

Reviewed on TrustPilot

They came to fit a fob-based door entry system at my office and did a great job. Professional service! Highly recommended.

Reviewed on Facebook

Very quick response, they came over to demonstrate the alarm and service. They installation team came the following day to install the system and show us through it. Installation was quick and professional. The alarm is working well, all wireless, and the central team have followed up with us numerous times as have Alarms Are Us. Would recommend... More...

Reviewed on Facebook

I am really happy with the Verisure system provided by Mac and his team at Alarms Are Us. They are very knowledgeable and really took the time to understand our requirements and put together an appropriate package that was just right for us.

We have had a couple of false alarms go off and the Verisure customer service team are super quick to call and check in to ensure all is ok. I've not had to wait for more than a minute before they call.

This is in stark contrast to other companies such as ADT who will only call you back 1-2 hours later ... which is not very helpful!

I have no hesitation in recommending Alarms Are Us to provide you with a first class security system for your home or office. More...

I am really happy with the Verisure system provided by Mac and his team at Alarms Are Us. They are very knowledgeable and really took the time to understand our requirements and put together an appropriate package that was just right for us. We have had a couple of false alarms go off and the Verisure customer service team are super quick to call and check in to ensure all is ok. I've not had to wait for more than a minute before they call. This is in stark contrast to other companies such as ADT who will only call you back 1-2 hours later ... which is not very helpful!I have no hesitation in recommending Alarms Are Us to provide you with a first class security system for your home or office. More...

Reviewed on TrustPilot

Friendly and informative service.

VERY PROFESSIONAL. We got exactly the security product VERISURE exactly as we wanted at a very good value.VERISURE engineers were professional and completed the task including the training very efficiently. Fully recommended.

Reviewed on TrustPilot

Mac is a consummate professional and who understand the requirements of individual solutions. He tailored a custom solution for us using the Verisure package that addressed our technical and budgetary requirements. The installation was prompt and Mac followed up to ensure everything is working well. Will strongly recommend Alarms Are Us if you are looking for security as peace of mind irrespective of the size of your household. More...

Reviewed on TrustPilot

Great product and very easy to operate. Thank you Daniel Osterley for such a quick response and installation

Reviewed on TrustPilot

I would definitely recommend Alarms Are Us Ltd to anyone. we had been burgled and i was looking for a company that was not going to take advantage of the situation and offer me overly priced product. Mac was super knowledgeable about the system and he understood very well what a family goes through in an event of burglary. He gave us a leaflet on what to do in an event of burglary which can quite handy and was always on available on the phone with any questions we had. I would like to say Thank you for the fabulous service provided would 100% recommend to anyone looking to install an alarm be it residential or commercial More...

Mac and the team were super efficient in getting the alarm organised and caused minimum disruption on installation. The small teething problems were dealt with quickly. Customer service was top notch. Makes a huge difference in having a real person to speak to. More...

Reviewed on TrustPilot

Mac was very friendly and extremely helpful in getting us a new alarm system. Prices were competitive and we had our new alarm fitted within 24 hours. The product is great.

Mac was very friendly and extremely helpful in getting us a new alarm system. Prices were competitive and we had our new alarm fitted within 24 hours. The product is great.Terence

Reviewed on TrustPilot

Alarms Are Us recently installed our security system. We are very impressed with pre and post sales service. They are highly professional and helpful in advising various security related options. Mac has been great by ensuring that we are receiving a proper after sale service as we required a few alterations to the alarm set up due the refurbishment of our house. More...

Reviewed on TrustPilot

Great Service, Fast install and fantastic after sales service.We dealt with Alarms Are Us, Local security partner for Verisure. Mac was super knowledgable about the system as well as other solutions on the market and being able to explain the pros and cons for each. Silviu the engineer was extremely efficient compared to the guy who installed our previous system. Silviu was tidy, fast and thorough at explaining how to use the system for both my wife and daughter. The previous companies engineer left equipment in our hallway outside the toilet door which my wife fell over and had to call for help on how to install the system several times and thinking he was new we let it go, until he left and we asked and he had been with his company for over 10 years?We took advantage of the 14 day cooling off period with Verisure to run both our systems in tandem and compare. (amazing they are that confident the will install and then give you 14 days to confirm what they told is all true) Verisure Called me within seconds of an activation and were also able to tell me that my cat had set off the alarm and in which room as we had forgotten to close our living room door to prevent the cats from setting off the alarm. On our way home to remedy the situation, we had another call from Verisure and again a HUMAN spoke to us and reassured us there was nothing to be concerned about as the system was reactivated after the last trigger and it was the cat AGAIN. Our current provider took 90 minutes to respond to an activation on our system and then called our home number through an automated system and asked me to select option 1 if I wanted to acknowledge and investigate my own alarm. An expensive phone call as we pay in the region of £30+ a month just so we can respond to our own alarm. Pointless, if i was a burglar and answered the phone i would have been able to disable any further action by pressing 1 and no other code needed - really secure from a company that's been around for over 50 years!After looking at our options we decided to cancel our service with our current provider. Thank you Verisure for the great service thus far. We also love the ability to be able to check on our babysitters, cats etc via the HD camera and listen in and speak to them via the Cam. Thank you Alarms Are US More...

Reviewed on TrustPilot