Alacrity Consulting Ltd

All organisations engage in activities which can be assessed in regards to their quality. The ease of doing so is dependent upon the complexity of the processes, service and/or manufacturing processes involved.
Although the concepts of quality can be widely applied, Alacrity believe that all organisations are unique and as such their processes and ways of operating are inherently different from other organisations.
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Business Quality Auditing involves using a variety of tools to breakdown and assess quality. Alacrity believe that expedience, standardisation of practice and client experiences are all significant in assessing quality.
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Alacrity begins every Quality Auditing activity by identifying the key activities that require assessment with the client. It is uncommon to be able to assess the entire business offering given the complexity and size of organisations, more that it is vital to identify the most pertinent issues and the processes which surround this.
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We believe it is vital to lock in an organisations ability to measure the quality of processes internally. We work with the organisation to provide KPIs which are meaningful for the organisation, and also identify what constitutes excellent returns in this regard.

Business Quality Management training provides key individuals in organisations with an insight and different perspective into the nature of what quality actually means to them and their place of work.

Through Alacrity's Quality Management Training, sessions are tailored to individual organisational culture and needs, following which individuals are invited to explore the nature of core quality topics such as accuracy, speed, experience and processing.
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Alacrity Quality Management training is interactive, collaborative and fun in nature, with participants undertaking activities which help to reveal our current understanding, as well as exercises which help to demonstrate how quality output is further achieved and developed.
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Organisations who engage with this form of training can expect to see a far greater insight from staff into what is meant by quality, and also greater reflection and understanding of their workplaces processes. It is anticipated that this level of understanding will help to engender a culture of quality, from which improved performance and expedience is achieved - creating higher profitability, staff satisfaction and lower wastage.

Leadership within small-to-medium sized businesses is usually represented in the form of Managing Directors, or by a select few managers. These leaders, and central points of the business, are often key to the success of the organisation.
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‘360 appraisal’ is an appraisal tool for management and high level staff to receive comprehensive feedback from a wide variety of stakeholders who have contact with the subject, including various staff groups, customers, suppliers and associated business partners.
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‘Alacrity 360’ facilitates and conducts interviews, questionnaires and observations within the business and with identified key stakeholders to provide comprehensive feedback regarding performance of individuals.

Alacrity takes care of the exercise from start to finish, so leaders and managers need not be inconvenienced by what could otherwise be a time consuming and inaccurate result.
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Alacrity fully believes that 360 appraisal should be a supportive and developmental exercise, conducted sensitively, with discretion assured, to ensure that results are accurate and honest.

Defining success and measures of performance is fundamental is assessing organisational and individual output. Often it is difficult to identify appropriate measures of performance, and some individuals in organisations have no output indicators at all. We work with organisations to develop KPIs, creating systems to measure organisational and individual performance, providing greater control and insight into business practices.
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Measuring performance should always be more than examining profits, and profit margins. Key Performance Indicators include measures of process time, productivity, output, accuracy, speed and satisfaction. When working with clients we identify what KPIs are appropriate, relevant and reasonable for their organisation, and we also collaborate to identify what levels of performance would be considered as acceptable.
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KPI development also involves revisiting organisations 6 months following the initial activity to ensure the measures are being effectively utilised, and to identify how performance can further be improved.

We believe strongly that individuals should feel empowered and positive about the work they do. We understand that work is hard, and that sometimes it is difficult to make sense of what is happening around us and to adapt.
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Alacrity offers tailored coaching services for such individuals to talk about what is happening in our professional environments and to try to identify strategies that help professionals reach their potential and to enjoy their work.
During a free initial consultation, the key focus of the coaching is identified and a strategy is agreed to determine the nature of the sessions.
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Typically, these 1hr sessions are ongoing, usually fortnightly, and are based in a comfortable environment for the client.

Alacrity knows that the 'job for life' career is becoming a thing of the past. Recent research shows that on average a person will undergo 12 job changes in their professional life.
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We also know that finding a new career, and creating the necessary documents to get these new careers can be daunting and time consuming.
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Alacrity offers individuals seeking to change career support through this service. Clients are invited to meet with Alacrity's experienced team to identify what the next steps are, to allow Alacrity to develop a professional CV for you, and to support your application for roles by providing a writing service for Letters of Application.
This service is a one off charge, clients are invited to meet in person, over Skype or telephone for their consultation.

Alacrity understands that in order to be a successful leadership practitioner or a professional, an individual must continue to learn, develop and grow.
Alacrity Consulting provides the opportunity to develop and create a tailored development strategy aligned to your individual needs and requirements.
Alacrity's highly experienced academic support allows you to learn new tools, strategies and organisational techniques to enable you to achieve and grow in your professional role.
Examples of tailored 1:1 training we have delivered include organisational technique, confidence training, presentation of data and measuring personal performance.
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These sessions are tailored to individual client needs, and thus are unique in nature.