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About

Address: 2554 Broadwalk St, San Antonio, TX 78217

Hours: Monday- Friday: 8:00am-8:00pm, Sat & Sunday: 8:00am-5:00pm

About us:
If you’re tired of spending hundreds of dollars having your AC repaired or your HVAC unit parts replaced, maybe it’s time to start thinking about replacing your unit altogether.

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Reviews (38)

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Carol Forrest

14 September 2019

The entire crew at Air Authority LLC was extremely friendly, informative and efficient. They gave me the best price for a complete HVAC replacement and duct repair. When they were working on the system and found further issues, it was no extra charge or visit since it was an easy fix. Also, prior to the replacement, they were the only company willing to come out after hours on a Friday night to get my AC running in 90+ degree weather without charging exorbitant fees. Highly recommended! More...

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Robert Hernandez

1 August 2019

Their service is professional, courteous, timely and most importantly reliable. They service my business and home A/C units and have delivered a consistent service second to none. I highly recommend Air Authority LLC for any residential or commercial service needs. More...

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Oscar Garcia

11 July 2019

Maintaining your A/C and information regarding your A/C.

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Martin Garcia

19 June 2019

I have to say, air authority saved our bacon, they are people that seem to want you to come back to them with their service, why because they do take their time to talk and answer your questions, explaining to me how and why something happened says a lot to me about my unit

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Uta Nehr

10 June 2019

They are honest and thorough with their work. I had to replace my coil last year and this year. Howevr both times they honert the warranty and fixed for me. I was also informed the company that my house was provided with is not too famous for being reliable. So hopefully this coil will last more than 1 year. After that I have to get a different one. More...

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Terri G.

28 May 2019

As a rule, I don't give 5 stars to anyone merely because I feel we all can improve in same way.  Having said that, I have not had ANY "bad" experiences in the past 3 years we have been using this company. They are professional, courteous, prompt, knowledgeable and trustworthy.  They have serviced our unit bi-annually and we have not needed any services in between. They contact us, to remind us it is time for our unit to be serviced.  Not once have I felt pressured to use their service or to have unnecessary repairs or changes made to our unit. If I could choose 4.9 out of 5 stars I would. More...

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Helen Zanatta

17 May 2019

Efficient, reasonable, fine

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Michael Lawson

10 May 2019

Fast and reliable service!

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Javier Santillan

6 March 2019

Service was prompt and left everything clean. My AC has been working with no problems now for 18 months

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Kim Cook

25 January 2019

Service guys are always friendly, prompt, and careful not to track in mud. I receive services every 6 months and would recommend to anyone looking for maintenance

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John D. Wysong

22 January 2019

Good Job! Good People! On time and reasonble.

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Valerie Gunter

29 December 2018

Very professional and quick service!

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Katelin Clifton

29 December 2018

Great service and the techs are so friendly! They are my first call with A/C issues.

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Wayne Cowden

18 November 2018

Straight up good service! These guys will not nickel n dime you. Very professional and friendly!

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Santiago C.

1 September 2018

I called different air condition company's this one came in did what they needed to at a reasonable rate. I walked way happy didn't feel like I got my eyes poked

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Nicole Martinez

1 August 2018

Great experience with this company. Yesterday evening our A/C unit stopped working & it was 90 degrees in the house. I woke up googled A/C repair companies called them at 8 am, they scheduled me same day from 1-5 but the technician was available sooner and came out at 10:30 am. Aric was very professional, identified the issue immediately, explained things to us so we fully understood & and did not try to sell us anything. We were so happy with this company and will definitely be using them again even for our tune ups! Highly recommended. More...

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Theresa Weise

24 July 2018

Fantastic, polite, accurate. They stand by they're work! Glad we found them.

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Magdalene Guerra

13 July 2018

Excellent air conditioning replacement service here in San Antonio. I am impressed with the smooth process and the professional team.

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Jocelynn Malysia

13 July 2018

We are very happy with their AC services. Here in San Antonio, it can get really hot that's why when our AC broke down, we immediately called them to have it fixed. Within an hour they were at our door and our AC was back to normal again. Thanks, guys! More...

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Jillian Gwen

13 July 2018

Excellent air conditioning replacement in San Antonio. It was a smooth proces the technicians were very porfessional.

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Pam L.

11 June 2018

Our technician, Sam Sanchez was excellent!! He cleaned and checked out my ac system thoroughly!He was very kind and listened to my concerns and explained things very well.  He's one of the most efficient technicians I've ever had, and I highly recommend him. More...

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M.A. Tlbt

5 June 2018

Fantastic customer service, honest, patient, and explained everything I don’t understand about AC work in layman’s terms I could fully grasp. Our tech, Sam, was courteous, congenial, and never rushed the job. After a first resolution to determine why our house wouldn’t cool was unsuccessful, Sam came back out soon after the request, troubleshoot extensively and discovered the less than obvious issue that he immediately remedied. Within an hour our house was cool again and done so at an affordable rate without any efforts to up-sell products or unneeded services. Highly recommended and will continue to use in the future when the Texas heat takes over! More...

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Panela S.

28 May 2018

Air Autority is a very trustworthy and professional company. I have used them on several occasions and I am never disappointed with their sevvice and pricing .

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Ngeshe Pawo

4 May 2018

They do a great job and even came out in the rain to work. Great customer service and extremely professional. I highly recommend them!

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George H.

20 April 2018

When we bought our house, we had Air Authority inspect our system before closing to look for problems.  Our technician was prompt, courteous, and spent way longer than I expected on the inspection.  The air conditioner was working fine but they found several problems.  They told us the air conditioner was going to break, and very soon.  We were a little skeptical.  They were right, the a/c stopped working two weeks later, just after closing. Thanks to their report, we were able to negotiate a $5k credit from the home seller for its replacement.Naturally, we chose Air Authority for the replacement.  They suggested some small changes to ducting to improve the efficiency and reduce the noise of the system.The system's been great in the two months since installation.  I'd strongly recommend Air Authority to anyone. More...

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Brian M.

13 February 2018

Had a great experience with these guys a few years ago work on a split system when no one else wanted to touch it. I called them back to put in a new unit and the price was very fair and the entire job was done the very next day. They put the entire new unit in, pulled the other out and cleaned up like pros. Cuddos to Sam and Chester. More...

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Donna Z.

27 July 2017

I purchased an older home and hired AA to check out the heating/AC units.  They responded quickly to my request and the technician was very professional and knowledgable. He took the time to review the unit's operation and maintenance schedule.  A few months later, my AC malfunctioned.  I called AA and within 24 hours they sent two technicians who inspected the unit, fixed the problem (which turned out to be minor) and also took the time to explain what had happened and how to prevent it in the future.  I highly recommend AA... even when I call a real live person answers promptly, is always courteous and patient.  I now have the bi-yearly maintenance program. More...

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Douglas

1 May 2017

"Found Air Authority on the CPS site as a recommended service provider. Called for a quote, and they came out and looked at my system that needed replaced. Checked what I had and looked in attic to show me all he would do to improve over what was there and how it was laid out improperly. Showed his price list and what he would do and offered a military discount (big plus). Said would get permits and CPS refund paperwork done for me. Crew came out but before they started he checked the air flow to make sure system would be correct one needed for my home. Worked throughout the day installing unit. Had it up and running later in the afternoon. Showed me all the work that they had done and how they improved the air flow problem that I had. Did come out next morning to service other unit and finish couple things on installation. Overall very satisfied with their work. Even that city inspector said they did a good job. Would recommend them." More...

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Heather S.

30 April 2017

Working with Air Authority was great from start to finish. They were professional and courteous, and finished the job on time. They went step by step through their estimate, and explained every charge; they recommended what was needed for our specific needs (which weren't the most expensive like other companies recommended). More...

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Robert P.

12 April 2017

Air Authority LLC, in my opinion, is the best A/C company I have ever done business with. When it comes to customer service, they are right there for you. They will go out of their way to make a customer happy, at least they did for me. If anyone uses their services, you will find out how good they are. I would have no problem recommending Air Authority LLC to family and friends. More...

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Amanda S.

5 April 2017

Very professional and trust worthy.

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Bob P.

23 March 2017

This the first time I used Air Authority. I am satisfied with their work. Their price is reasonable.

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Celina O.

15 March 2017

They are very professional and accurate.

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Leon C.

7 January 2017

Very helpful, clean and knowledgeable.  Started on time, communicated the problem and worked it to resolution.  Left the areas clean.  Will use them again.

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Miguel R.

7 December 2016

I scheduled a AC Tune Up for a client but entered the wrong address which caused them to waste time but they never once sounded bothered by the mix up and quickly rescheduled for the following day. I will definitely use them again.

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Darin U.

31 July 2016

I use them for both home an business.  They are always on time and even call ahead.  They take pictures of the area before and after they work and email them attached to your invoice, so there is zero doubt of what was done.  Every person that I've dealt with has been very friendly and polite.  Zero instances of feeling I was pushed into purchase.  Every time my systems have had a problem, they laid out the options and went with what I chose, no haggle. More...

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Michael Chalmers

14 July 2015

Tip my hat to these guys. After a bad initial experience, they made it right.

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Stephanie Anderson Sammon

11 July 2014

I'd like to give a 5 star recommendation to Air Authority!!! They are the 3rd AC company I've had out in 2-3 months and I will never use anyone else. They were extremely polite & professional, fast, thorough & honest. If you need service, I highly recommend you Call Robert or Chester at the phone number on the truck! More...

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