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Advanced Plumbing & Rooter Service

Liberty Hill, TX

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About

For more than 20 years, Advanced Plumbing and Rooter Service has been one of the leading professional plumbing services in Liberty Hill, TX. This family-owned company uses the most efficient and advanced plumbing techniques to guarantee your satisfaction.

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Reviews (82)

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3.5/5

82 customer reviews

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9 June 2023

Mike is a violent individual who pulls guns out on people.

14 May 2023

If you use his services, please don't arger him. Mike will reach for his gun at the slightest confrontation.

5 January 2023

Owner is a lazybones. Would not recommend.

24 August 2022

The owner Mike drinks and drives and has testicle so small he has to compensate his lack of testosterone by pulling his gun out on a guy asking him not to be such a lazy, unless POS.

14 December 2021

Imagine being so lazy and having an ego so fragile that you'd threaten to murder another person, just to avoid putting your cart back or having a magnet publicly show that you refused to....

14 December 2021

Best to stay away from such violent prone individual.

23 September 2021

I called them today for a quote on a job. They said that they charge $40.00 because it pre-qualifies a potential client. Anyone that is not willing to commit to a minor assessment fee, is most likely going to waste their time. When I said that other plumbers do not charge the assessment fee. They said that my unwillingness to pay the assessment fee is a huge red flag to them. This has been my experience. More...

9 August 2021

Brandished a firearm and displayed an extremely short temper towards a man who asked him to put his cart away at a grocery store. All on camera and in a company vehicle. The owners laziness, short temper, and hostile actions will reflect in his work. There are too many risk involved in hiring this company to do work. More...

16 July 2021

This company is terrible, do not recommend.

16 July 2021

Do nit use this service, they ate rude and unprofessional.

16 July 2021

You should be ashamed, your character reflects your work.

16 July 2021

Rude! Don't use this business.

15 July 2021

Rude and bad business owner would come to violence because of his tiny and fragile ego.

15 July 2021

Rude and danger business owner that shows up with a gun if he is angry. The negative reviews aren't fake the business owner showed his true colors on a YouTube video and now is paying the price for it.

15 July 2021

The owner brings a concealed weapon to his work place do not hire and keep him away from your children.

25 June 2021

Just saw video evidence of the owner brandishing a weapon on someone.

Guns should be handled responsibly.

22 May 2021

Owner is a killer who has threatened to kill again, so that's probably not ideal.

20 April 2021

This business owner Mike has only lazybones in his body. Do not trust him with your plumbing, you will regret it. He also becomes extremely violent when questioned, and will brandish firearms from his vehicle. Lunatic. Stay away.

25 March 2021

Thanks for putting that parking lot stalker in his place. He usually stalks small women and elders and bullies them in person and on the Internet. Cart Nazi picked on the wrong guy in this case and thanks you for standing up to this bully. More...

23 February 2021

Pulls his gun out if irritated. Stay away!

13 February 2021

Very rude and unprofessional should be ashamed of the terrible job he did too. take your business elsewhere lads. also shout out to him for having a temper of a 5 year old!

13 February 2021

Really bruh? You thought you were safe lol? It’s a wrap for you and your business.... just do the right thing... now you got to think how you gonna feed your family here pretty soon

13 February 2021

Idiots in the comments aren't even the same city as this company. Tarnishing a man's company over a youtube video.

Cops said what he did was legal and in his rights.

Play stupid games win stupid prizes
More...

10 February 2021

Aggressive and violent people. Will not think twice to lead to anger instead of being a normal human

10 February 2021

One of their employees will pull a gun on you instead of doing the right thing. Stay safe, find another plumber.

9 February 2021

Horrible experience. Owner is disrespectful and condescending. Will never use his services again, and you shouldn’t either

14 November 2019

Mike continues to exceed my expectations. He arrived not long after I called, quickly diagnosed my situation, and explained the options clearly. Advanced Plumbing will always be my "go to" plumber. More...

Reviewed on HomeAdvisor

12 November 2019

Mike is so friendly and doesn't mind answering all my questions. Felt totally at ease with him and confident of his knowledge. Gave me a time span, called me with a tighter 30 minute window and arrived in about 25 minutes. Will definitely recommend and use again. More...

Reviewed on HomeAdvisor

13 October 2019

This guys are te best and are so profesional Great experience

Reviewed on Facebook

3 October 2019

Thank you for coming out on such short notice to access my plumbing situation. Mike was friendly and helpful, explained the situation in easy-to-understand terms, and walked me through the process of repair. I had two choices to make and didn't want to move forward without talking with my husband first, so he left a detailed report with both options listed. Then he didn't even charge me for the service call! Great customer service right there! More...

Reviewed on Facebook

17 September 2019

Mike was very professional and courteous. Mije came out same day for my repair needs. Top notch service. I highly recommend.

Reviewed on Yelp

29 August 2019

We needed to run a gas line for our laundry room so we could install a gas dryer.  Luckily enough, we found Mike. He was more than patient and helpful throughout the entire process. He has a wealth of knowledge and best of all, was more than willing to share it. I had an incessant number of questions for him as to what needed to be done; he thoroughly answered each of them and would always ask if I had more questions. We also had a very short timeline to work with and he was more than accommodating. As first time homeowners who just recently moved and had unforseen expenses quickly piling on, we were so incredibly grateful that Mike worked with us on pricing. He did an amazing job and gave us an unbeatable deal especially for the quality of workmanship he delivered. He even did a great job cleaning up after the work was finished. We always hear horror stories involved with plumbing hires but Mike was definitely not one of them. We would gladly recommend him to anyone looking for a good, responsive plumber.  Thanks Mike! More...

Reviewed on Yelp

18 July 2019

They are amazingly friendly, extremely experienced, and competitively priced! They are the BEST plumbing company in the Austin area!! Call them TODAY!!

Reviewed on Facebook

8 July 2019

Mike and Sarah with Advanced Plumbing are simply the best!!      I was recently having water pressure issues at my house and was sure that it was the pressure relief valve that was faulty, since my house is 13 years old and my neighbor had just recently replaced theirs.  Mike came out and determined that the valve was indeed faulty and quickly replaced it and at a reasonable price.   The water pressure was better, but still wasn't really the way it should be.   This is where Advanced Plumbing really shined.  Mike came back out and took his time to correctly diagnose that the pressure issues that I was still having were all due to my water softener system having some kind of a internal issue.  He bypassed the softener to be sure and immediately the water pressure was fixed.   He all of this all at no extra cost to me, which is really amazing, especially since he knew I still had a warranty on the water softener and thus wouldn't get any more business out of this job if it was indeed the water softener that was faulty.    I got the water softener fixed a few days later and everything is back to normal.   Mike and Sarah showed outstanding customer service and just as important, got the problem figured out in a timely manner and at a great price.  They definitely have  all of my future business and my wife and I will be referring everyone we know to them.   Thanks for the great service!! More...

Reviewed on Yelp

25 June 2019

The technician was extremely professional, knowledgeable, and had high customer service skills!

Reviewed on HomeAdvisor

5 June 2019

These guys are the nicest, most professional plumbers I've ever worked with.  Professional on the phone, punctual.  Love their communication.  This would be a five star rating except for the price.  I paid $300 for them to clear 2 slow draining sinks of hair clogs.  They arrived at my home at 10:00 and were gone just before 10:40.  The actual work took less than 10 minutes.  In their defense, they showed me the price and I agreed to it, but that was before we knew how easy this job would end up being.  I assumed it was a much bigger problem.  Based on their stellar reviews I would have expected them to discount the work more after we learned how easy the repair was to complete. I appreciate and respect that this is a small business and they need everything they can get to succeed, but I do feel that I was overcharged for the amount of work that was performed.  I am not sure if I will use them in the future or not, but that's solely based on price.  I would rate them 5 for service and 2 for price.  I gave them a 4 star in the end because 3 felt too harsh. More...

Reviewed on Yelp

7 May 2019

I love that this is family owned. They are professionals and nice people!

Reviewed on Facebook

8 April 2019

The only place you want to call. I've had them out for a leaky shower and a leaking water heater. Every time, Mike thoroughly explains my options and goes through why everything is happening. The prices are better than fair and what's most important is you know what you're paying for. I don't even worry about potential plumbing issues in the future knowing there's someone so reliable in my area. More...

Reviewed on Yelp

31 March 2019

Mike is wonderful! He has done work for us a couple of times now. He is reliable, knowledgeable, and always prepared with the appropriate tools and equipment. He does a great job of explaining what he is doing and why. He is very professional and goes out of his way to help. He has even responded quickly to after hours/weekend problems and very affordable. This is a great family owned company! More...

Reviewed on Yelp

6 March 2019

Fast, reasonably priced, professional, and knowledgeable. Advanced Plumbing is awesome. Mike was dispatched when I accidentally drilled through a copper pipe in a bathroom wall. He took the time to explain the repair and new technologies available. In total from phone call to repaired, 2.5 hours. I will be using Advanced Plumbing exclusively in the future. More...

Reviewed on Yelp

22 February 2019

Woke up to cold shower, called Advanced Plumbing 512-943-8444 around 9:30am, Mike was out around lunch to replace with upgraded 50gal, cleaned up and gone by 1:45pm. Amazing! Just in time for our daughters weekend visit. More...

Reviewed on Facebook

6 February 2019

Mike, thank you bro :)My water heater failed (at the worst possible moment hahaha) and he quickly came to diagnose the problem and in less than 40 minutes from my initial phone call, he already had a new water heater at my house quickly. He came because he takes jobs from select home warranty. Select Warranty did not cover breaks in the water heater (that is ridiculous, whats the point ).  In an hour he already had my old unit out and was installing the new intake lines in an instant. The whole installation took less than 4 hours. He is very knowledgeable and I feel that I could trust him. He explained to me all the questions that I have about plumbing on the spot. He is personable, friendly and professional and I appreciate that.He got me out of that bind quickly. The price was a steep for a water heater install (I realized that later, he did the job short notice i suppose it is worth the up charge to a certain extent) but he was prepared, thorough and the work looks solid. He gave me several options and fielded all my questions. His work is guaranteed for 2 years.I did not do my due diligence because of time constraints. Regardless, he was quick and was straight forward with me and did quality work.Mike is a plumber you can trust, give him a call he will take care of you as best as he can. I recommend him 100% More...

Reviewed on Yelp

28 December 2018

The office staff (on phone) was courteous and professional. Our Service Agent, Mike, was knowledgeable, professional, thorough, efficient, on-time, and courteous. Prices were comparable to other companies in area, but included detailed explanations of work and parts included, plus a warranty. More...

Reviewed on HomeAdvisor

13 December 2018

I am a property manager; I appreciate great communication among all parties. Reasonable job cost. I will hire this company for jobs in their service area.

Reviewed on HomeAdvisor

29 November 2018

Fast service, honest, & knowledgeable!

Reviewed on Facebook

17 November 2018

Prompt, professional, very knowledgeable. Plus a dog lover! I know who to call from now on!

Reviewed on Facebook

7 November 2018

They are a family owned business and practice their business with integrity.

Reviewed on Facebook

22 October 2018

Mike was very knowledgeable in imparting detailed knowledge in exactly what needed to be done.  He also was very personable and prompt.  I highly recommend this company, as well as this particular employee. More...

Reviewed on Yelp

2 October 2018

Advanced Plumbing was very responsive, kept me updated on arrival time, and was able to come out on short notice. They sent out Mike, who was very considerate in our home and took the time to talk us through our options and process before replacing our shorted out water heater. He went out of his way to find the largest capacity tank possible that would fit into a tight space (at our request). He also spent a good amount of time checking to make sure everything worked post-installation and adjusted the water temp to suit our needs. He also repaired our tub faucet after recognizing an issue with it, and now it works so much better. Competitive pricing. Highly recommend them. More...

Reviewed on Yelp

28 September 2018

Our technician was on time, professional, and courteous. He explained every action, provided us the options to resolve our issue, and was in/out to get the job done.

Reviewed on HomeAdvisor

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