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A&A Homecare Ltd

Multiple locations

(32)
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‘19 Certificate of Excellence, 2019

About

My Homecare Herts, Beds & Bucks has a reputation for providing the highest possible quality of home-based care for adults over the age of 18.

Its services are wide ranging and provide individual care and support interventions on a one to one basis, which are tailored for the service user, this includes:

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1 hire on Bark

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Reviews (32)

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5/5

32 customer reviews

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28 February 2023

Could not recommend MyHomecare Milton Keynes enough! The quality of care is A+ and the prices are reasonable, so glad i picked them to take care of my Mum

Reviewed on Google Maps

28 February 2023

Reviewed on Google Maps

31 May 2022

Reviewed on Google Maps

12 September 2020

I worked for My Homecare for 1 year before going to University to train to be a Paramedic. During the time I worked at this company I gained so many valuable skills and experiences that really helped me prepare for my course. My manager (Jan) was always available for me when issues occurred. I had never been a carer before and she resolved any queries I had. I attended various training courses that developed my skills, insight into the role and the level of care I could give to my clients. The company was really flexible around the college course that I was completing at the time, I could always request extra shifts or take time off when needed. I recommend this company to anyone who has an experience in care or anyone looking to gain an job in care. I thoroughly enjoyed working for this company and was sad to leave. More...

Reviewed on Facebook

12 December 2019

Amazing Service 5* - Amazing

Reviewed on Facebook

23 November 2019

I cannot recommend My Homecare Huddersfield enough. They were so so amazing with my Mom and us. I am so so grateful to every carer that helped my family. xxx

Reviewed on Facebook

9 November 2019

High standards of care and friendly service, highly recommended.

Reviewed on Facebook

4 November 2019

Brilliant company to work for. Fantastic team. Supportive and caring. Would more than highly recommend!

Reviewed on Facebook

4 November 2019

highly recommend, fantastic,kind,very friendly staff,brilliant company to either work for and a fantastic team if your looking for someone to come into your home and carry out high standing care ☆☆☆☆☆

Reviewed on Facebook

24 September 2019

great professional and friendly staff always willing to go the extra mile

Reviewed on Facebook

5 September 2019

Recommend using MyHomecare as the Team have: Hardworking, Passionate Caring Staff, to take care of your loved ones. To give you the reassurance an peace of mind that they’re in the best possible hands. Working to the best standards! Whether it be from Personal Care to Companionship for others, you know there cared for. “Caring for our clients like we would care for our own Family” Thats the type of passion/attitude you want from a Carer/Company. Isn’t it?! 24hours a day. 7days a week. More...

Reviewed on Facebook

16 July 2019

Whether it's a job you seek or you know of someone in need of a care service provider I would recommend this company highly. Please feel free to check them out and like/share. Let them keep on with their fantastic work they do for others. Friendly and caring all the way! More...

Reviewed on Facebook

7 May 2019

Polite, friendly, efficient, helpful

Reviewed on Facebook

28 March 2019

Great team, dedicated & professional. Would highly recommend their services.

Reviewed on Google Maps

28 March 2019

This is an excellent care provider and puts each service users needs front and centre when delivering 5 star care. carers are backed by an experienced Care Manager Deanne Mcbride who has many years in the care sector . highly recommend to anybody looking for inhome care for their loved ones . More...

Reviewed on Google Maps

28 March 2019

A very reliable and friendly team

Reviewed on Google Maps

28 March 2019

knowledgeable, friendly reliable team that deliver and excellent service

Reviewed on Google Maps

26 March 2019

professional team, great ethics, highly recommended

Reviewed on Facebook

13 March 2019

A very reliable and friendly team

Reviewed on Google Maps

13 March 2019

knowledgeable, friendly reliable team that deliver and excellent service

Reviewed on Google Maps

13 March 2019

Great team, dedicated & professional. Would highly recommend their services.

Reviewed on Google Maps

7 February 2019

There are bad days .......as well as the good days of course. Every job comes with good and bad . But the good days make this the best job in my world. I've seen a good share of difficulties but the smiles are more than priceless, knowing that I make a real difference to someone's life. That’s the best feeling ever More...

Reviewed on Facebook

6 February 2019

I work at My Homecare and have been for 7 months. I really enjoy working here, I feel supported and part of a great team!! Everyone in the team are so lovely and easy to get on with. The structure and management of My Homecare is the best I’ve ever seen. We are like one big, happy family! ☺️ More...

Reviewed on Facebook

5 February 2019

I love working for this amazing company I have been going through a rough time due to health reasons and I have had a massive support by the management. Every one in the office is so amazing and they support you and have made me feel like family. My clients are so lovely the team is so hard working I’m proud to be working with this company. In all my jobs and years being a care assistant you guys have certainly made me feel welcome and appreciated. Thank you all for making me feel I can trust my management and making me feel part of a team i appreciate everything that you have done for me and I love being apart of the team Thanks for everything Love Charlotte More...

Reviewed on Facebook

11 January 2019

Careers are so professional and friendly. Would definitely recommend My Homecare West Kent to anybody considering home care for themselves, relatives or friends.

Reviewed on Facebook

22 June 2018

Homecare have set the standard that everyone else should aim for going far beyond of what is expected they took so much trouble looking after my wife in the last six weeks of her life myself as well. i will alway be grateful. thank you lovely lady’s. Maurice Jones More...

Reviewed on Facebook

21 April 2018

Wonderful service and very friendly helpful staff. They are fantastic with my wife

Reviewed on Facebook

8 September 2017

Three stars because there is no parking on site. You can get 2hrs free parking in Sainsburys or Lidl on Bury Park Rd, which should be enough time for service users.

Reviewed on Google Maps

4 April 2014

So how can I describe this place without stating all of what everyone has put down? First and foremost, when you want to be in the company of the elite you need a company that treats you like that. The space I had a few months ago was very up to date and had all the necessities built in that makes being a person of influence and sales a much easier job of doing all the tasks. Next, it’s right by the airport but not so close you hear the plane go over every second. The train is not far away either along with some of the nightlife as well. Overall, this place fit my need. More...

Reviewed on Google Maps

3 April 2014

It’s not fancy but for 256 sq feet and ability to fit 5 to 5 people in for the price how you can turn it down? Again, if you’re looking for lush furniture and the most advanced set up this is not for you and was never attended for that. I wanted to finally have an office where I could spread my wings and make sure that I could see what my employees are doing as well. It’s really close by to the town and airport so if you are looking for transportation it’s very convenient in that sense. Ultimately, I got the most of my time there and really think it’s a bargain. More...

Reviewed on Google Maps

30 March 2014

Well When to comes to write something my pen just keep on cracking down and this time even I am sure I won’t be able to put up my opinion correctly but just one word to describe is “GREAT.
”Oh yes! the place is indeed amazing just can’t complain but I don’t simply like cause it good spacious, you get to have nice food at break, excellent environment or as such but most important for me is the communication.it so easy to reach office I mean even a novice who literally knows about Bedfordshire would even able to track the location perfectly as it is almost located in the city’s heart. This saves time to great extent and really helps when just 5minutes too plays a big role. Gets a Five Star from me surely..
More...

Reviewed on Google Maps

10 September 2013

Among the offices that my friend's business has rented (which I have invested money in), Trend House is the best bang for our buck. Along with that, I find Rosy (the manager back then) and her staff very friendly and attentive to our needs (understanding too because we wanted to paint the walls with a different color).

In Bedford, the location of the office is pretty strategic while maintaining a quiet and peaceful environment. Highway is close by so if you need to find transportation fast or if your customers want a location where they can easily find transportation, this is a really good office for your business. The parking lot is spacious making it an ideal
place for customers with vehicles. Also, the whole office is obviously continually maintained.

Affordable, spacious, tidy and best of all, strategic. I'm giving this 5 stars.
More...

Reviewed on Google Maps

Q&As

We love providing a great homecare service that makes a difference to our clients lives.

We wanted to be in a business that gave something back to the local community we live in. We achieve this in two ways, 1) by providing a much needed domiciliary care service for those who need us and 2) by creating employment opportunities for local people.

Because we are a family run business who puts its clients at the forefront of everything we do. Fantastic customer service is of paramount importance to us and we always strive to provide the absolute best possible service to our clients. Disappointment is not in our vocabulary.

Our staff are trained to love what they do as well as abide by our company values, which includes:

Discipline - They must have self discipline to consistently deliver top quality service to clients.

Humility - Staff are encouraged to be and remain humble, because only humble people can grow, learn, keep an open mind and be creative.

Confidence - Our staff need to be confident of who they are and of their ability to provide the best possible service of the highest quality.

Discretion - Our carers and cleaners need to discreet. They need discretion to be a good custodian of your physical and information assets.

Presence - Our carers and cleaners need to be present. At My Homecare our staff are encouraged to bring their 'whole selves to work', not just physically, but mentally as well as spiritually.

Trust - Our relationship with clients is one that is built on mutual trust. We know that you have to be able to trust us to give us access to your personal and work space. Trust is intrinsically linked to our clients being happy with our work, which in turn allows us to develop a good reputation with our current and future clients. Our clients must trust us to do a good job, to care for their space, their assets, their information, to be honest and open about what we can or cannot do and to keep our word. Our staff must be trustworthy for us to retain our clients’ trust.

We work to a very simple test called 'The People We Love Test':

Is the service we provide good enough for the people we love to use?
If yes, great job - keep doing what you do
Maybe, not quite good enough - what do we need to change
If No, completely unacceptable - we must do something about it now

No, we have to attend our clients home to deliver the care required.

All carers are provided with essential Personal Protective Equipment which they are required to wear when attending to all clients needs.
All carers are regularly tested and many have received their first COVID19 vaccination.

Services

Prompt administration and/or assistance to take medication at regular intervals.

Include assistance with bathing, washing, dressing, eating, going to the toilet, applying creams, powders and topical medication, shaving, getting up and going to bed.

Is a personalised 24 hour service carried out in the comfort of their own home. It is where they feel most comfortable, safe and secure.

Maintain the client’s health and safety and wellbeing in their home. The carer's role will be to enhance the life of the client and may include accompanying them to social events or local clubs, going for walks and on holiday, focusing on the clients need for social interactions and stimulation to increase happiness.

Providing care and support to loved you or your one's through the night.

To ensure clients with complex or progressive illnesses or nearing end-of-life are supported to remain comfortable in their own homes for as long as possible.

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