253 Digital LLC
Seattle, WA, Pierce County
Seattle, WA, Pierce County
Our company helps home service businesses generate more customers online. We build websites design to convert clients, run Google advertisements and also handle SEO as a longer term strategy to get consistent calls coming into these businesses.
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What makes a great website?
A good website should drive customer conversions, increase the strength of a brand's message and/or automate certain tasks for a business to make their lives easier and better
A good website should also load very fast, be mobile responsive (to match the market trend of increased smart phone usage), and it should be personal.
Every website has a distinct personality that is centered around the brand.
What questions might you ask a client when starting a new project?
Context / Investigation
What are your business’s goals this year?
Are you focused more on growing the business or saving time and effort or anything else?
What kind of challenges are you facing at the moment?
At the moment how are sales?
What do you think are your advantages over your competitors?
Why do you think someone might choose to do business with someone else over you?
How do you see your business growing in the future?
How do you get your clients?
Can you breakdown the different ways you might find customers and close a sale?
At what stage do you think you might be losing sales?
/ What do you think is the weakest part of sales right now?
What is it that you'd like to see accomplished?
Is there anything you think you could be doing to be getting more sales or better clients?
Going Deeper
Can you help me understand that a little better?
What does that mean?
How does that process work now?
Why do you think that is?
How is that affecting your business?
What is stopping that happening at the moment?
Where They Want To Be
What would you prefer to see instead?
What with the goal be if you were to change that?
What is the end goal here? What are you trying to achieve with this?
What do you think would be better?
And what is the focus here - __________ or __________
If this was working what would it mean for the business?
Moving Forwards
Recap - Did I miss anything or do you have any questions of your own?
Recap value - does this sound about right?
Okay, what is the budget you have for something like this?
Is there anyone else that you might want the input of?
Do you have any concerns about looking at changing this?
What's the best way to communicate with you moving forward?
What do you love most about your job?
I love seeing client's success and generating a positive ROI for them. I'm an entrepreneur too so when I can help other entrepreneurs succeed by living life on their own terms that's pretty awesome!
What inspired you to start your own business?
I started my business from a passion and a hobby. I thought I might as well try to do what I love and make a living at it.
Why should our clients choose you?
Our client's should choose me because I'm an excellent communicator, I pride myself in doing great work and I'm a good listener. I believe web design and digital marketing is a consultative job that requires a custom approach for different people because we have different needs.
