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Drone Shop Canada

Acadia

(78)

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Reviews (78)

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5/5

78 customer reviews

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9 December 2019

Kevin's a natural salesman. He knows the product in and out and is fully approachable and accessible to address any questions or concerns. Have nothing but positive things to say about Drone Shop Canada, their products and the service they provide. Thanks guys! More...

Reviewed on Google Maps

21 November 2019

Very Interesting DRONE store.

Reviewed on Google Maps

21 November 2019

My new favourite Drone supplier. Love to support Canadian small business. I just had amazing customer support from Kevin Lim, and would highly recommend doing your drone shopping here !

Reviewed on Google Maps

21 November 2019

These guys and this place are awesome! Super handy having a brick and mortar in town!

Reviewed on Google Maps

28 October 2019

Kevin at DroneShop came through in a pinch- I had to leave for a shoot on a Monday and my other Mavic 2 had a small glitch that was making it difficult to get clean video, so I really needed something by Friday. I got the drone delivered for a reasonable cost and they did a great job packaging it to withstand the elements. More...

Reviewed on Google Maps

26 July 2019

I was visiting from Ontario and needed to get my drone repaired in hopes of selling it. Kevin had it fixed up and back to me within hours at a fraction of the cost I was expecting. He continuously went over and above any expectations and I would highly highly recommend his business! Ive never had such incredible service from a complete stranger! More...

Reviewed on Google Maps

30 May 2019

Great service, and excellent product knowledge.

Reviewed on Google Maps

30 May 2019

Small drone shop.with all the goodies and gadgets. Good guys working here and definitely a must if you are into DJI products or drones.

Reviewed on Google Maps

30 March 2019

Amazing customer service. A++++++++ I will buy all my drones here from now on. Much appreciated!

Reviewed on Google Maps

28 February 2019

Good place to get all your Dji products

Reviewed on Google Maps

5 February 2019

Todd was very responsive to emails. Had hard to find product in stock. And shipped right away. Will deffinately be doing business here in the future. Cant ask for anything more from him. Recived product right away. More...

Reviewed on Facebook

5 February 2019

Being new to drones, I went into the store to purchase accesories for my drone. They took the time to give me advice on my particular drone & the parts/accessories for it. Extremely friendly & a pleasure to deal with. More...

Reviewed on Facebook

5 February 2019

Every time I have been here the service has been amazing. The knowledge of drones and being able to repair my drone or having the parts in stock is why I keep coming back. Kevin and his staff are always helpful More...

Reviewed on Facebook

5 February 2019

What an amazing experience I had with them! My daughter will finally get her first drone BEFORE SHE LEAVES CANADA this Thursday (Aug 9, 2018) caused their delivery was faster than anticipated!

I dealt with Zuben/Ruben (sorry if I misspelled your name) initially last Thursday Aug 2, 2018) and he gave me a great deal, and as told him that I'd call him back shortly, about confirming my order!

On my callback, he wasn't available and Bruce attended to my confirmed order. We faced 2 major obstacles: (1) Their system wasn't updating the deal given to me. (2) I needed the drone to arrive latest Wednesday (Aug 8, 2018) because its my daughter's birthday gift & she will leave Canada on Thursday (Aug 9, 2018). Her birthday is on Aug 12.

For the (1) obstacle, Bruce & I worked on it and finally got it resolved.

For the (2) obstacle, I needed a solid confirmation from Bruce that this drone will arrive Toronto, Ontario by Wednesday (Aug 8) latest or it's useless for me to order it. Most sales person would just agree - just to get the sale - but not Bruce. He told me he would double-check it and get back to me. He called me back within 30mins and assured me that the drone will arrive Toronto, Ontario latest Wednesday (Aug 8), despite the long weekend civic holiday!

So I purchased it online, and called him back to make sure everything was in order. Bruce confirmed receipt of my order and he promised to send it out right away.

On Sat, I realized that I do not have the tracking# and was getting worried that it would not arrive on time. So I emailed Bruce about it.

On Monday (Aug 6) - while waiting for a reply from Bruce - a delivery guy knocked on my door and........ THE DRONE ARRIVED !!!!!!

I was promised arrival on Wed (Aug 8) BUT IT ARRIVED Mon (Aug 6)!! 2 days may not be a big deal to others but for me, it's a longgggg time esp since I was crunched for time.

AN EXCELLENT JOB INDEED!! I HIGHLY RECOMMEND THEM TO ANYBODY IN CANADA (wherever you may live) TO GIVE YOUR BUSINESS TO DRONE SHOP CANADA and let them grow even more because they truly deserve it! Look for Zuben/Ruben or Bruce and your expectations will be met...or even exceeded!

THANK YOU SO MUCH, FELLAS!
More...

Reviewed on Facebook

5 February 2019

Awesome place. Was the only place I could find the Mavic Pro bag in stock locally, and was able to receive it same day. Excellent guy to deal with.

Reviewed on Facebook

30 January 2019

I placed an online order during Boxing Day Week because they had an awesome deal on the product I was looking at. There was a delay in shipping so someone called me to let me know and apologize which I find to be GREAT customer service. Many businesses won't make the effort to ensure their customers are happy and kept in the know. Aside from great prices and great customer service I am also happy with my product. More...

Reviewed on Google Maps

30 December 2018

Very helpful staff and knowledgeable about the industry. Attended their educational event at the Glencoe Golf club which was well attended. Was awesome how they allowed us to try out the drones. More...

Reviewed on Google Maps

30 November 2018

I have a long career in the power line industry, and have been investigating if, and how, I can incorporate drones safely and responsibly into my operations. I enrolled in a course to learn more about drone operations, and ended up having more questions than answers.While doing an internet search, I found Skymount Drones, and as the address was close to me, I thought a visit was in order.What an amazing surprise. I met with Kevin and Zubin and the answers started to flow. They have vast knowledge of drones and operations at all levels from the novice to the expert; from the most basic platform to the very high end and complex systems. Most importantly, they support what they sell. It is a maze to navigate when one is trying to be a responsible operator, and they have stepped forward to guide me on the journey to evaluate and follow the best direction to get the most value from the product best suited to my needs, and how to be successful.Thanks Kevin and Zubin More...

Reviewed on Google Maps

30 November 2018

We were looking for a Ronin S and Kevin was able to help us out and locate us one before we left on a trip. The customer service and communication was outstanding! We definitely recommend shopping and working with Drone Shop Canada. More...

Reviewed on Google Maps

30 August 2018

We needed a drone fixed in a pinch! The competing drone shop we contacted originally couldn’t even do a basic diagnostic for ten days. Luckily we came across these guys and had it back up and running the same day. Couldn’t be more impressed! Thanks again More...

Reviewed on Google Maps

30 August 2018

Kevin was awesome, I just wish I had some time for flight lessons. I think I will have the hang of it by the time I get back.

Reviewed on Google Maps

30 August 2018

What an amazing experience I had with them! My daughter will finally get her first drone BEFORE SHE LEAVES CANADA this Thursday (Aug 9, 2018) caused their delivery was faster than anticipated! I dealt with Zuben/Ruben (sorry if I misspelled your name) initially last Thursday Aug 2, 2018) and he gave me a great deal, and as told him that I'd call him back shortly, about confirming my order!On my callback, he wasn't available and Bruce attended to my confirmed order. We faced 2 major obstacles: (1) Their system wasn't updating the deal given to me. (2) I needed the drone to arrive latest Wednesday (Aug 8, 2018) because its my daughter's birthday gift & she will leave Canada on Thursday (Aug 9, 2018). Her birthday is on Aug 12. For the (1) obstacle, Bruce & I worked on it and finally got it resolved.For the (2) obstacle, I needed a solid confirmation from Bruce that this drone will arrive Toronto, Ontario by Wednesday (Aug 8) latest or it's useless for me to order it. Most sales person would just agree - just to get the sale - but not Bruce. He told me he would double-check it and get back to me. He called me back within 30mins and assured me that the drone will arrive Toronto, Ontario latest Wednesday (Aug 8), despite the long weekend civic holiday!So I purchased it online, and called him back to make sure everything was in order. Bruce confirmed receipt of my order and he promised to send it out right away.On Sat, I realized that I do not have the tracking# and was getting worried that it would not arrive on time. So I emailed Bruce about it.On Monday (Aug 6) - while waiting for a reply from Bruce - a delivery guy knocked on my door and........ THE DRONE ARRIVED !!!!!! I was promised arrival on Wed (Aug 8) BUT IT ARRIVED Mon (Aug 6)!! 2 days may not be a big deal to others but for me, it's a longgggg time esp since I was crunched for time.AN EXCELLENT JOB INDEED!! I HIGHLY RECOMMEND THEM TO ANYBODY IN CANADA (wherever you may live) TO GIVE YOUR BUSINESS TO DRONE SHOP CANADA and let them grow even more because they truly deserve it! Look for Zuben/Ruben or Bruce and your expectations will be met...or even exceeded!THANK YOU SO MUCH, FELLAS! More...

Reviewed on Google Maps

30 August 2018

The best commercial experience that I get ever.

Reviewed on Google Maps

30 July 2018

First of all, I'll admit I'm a drone newbie. Kevin took all the time I needed to answer my question, gave me some excellent advice and some great suggestions. Even suggested a few cautions that I hadn't thought of. I will definitely purchase from them again, and I recommend them to anyone new looking to get in to the drone market. More...

Reviewed on Google Maps

30 July 2018

My Phantom 3 needed repairs after an issue with the gimbal. These guys went ABOVE AND BEYOND to diagnose the problem and find a fix for it. I had contacted other places to repair my drone who basically told me I was out of luck. Kevin did everything humanly possible to find a fix and constantly kept in touch with me about the progress and what he was trying to do to find a fix. I cannot recommend these guys enough!!! More...

Reviewed on Google Maps

30 July 2018

Great place good people

Reviewed on Google Maps

30 July 2018

I love this place!

Reviewed on Google Maps

30 July 2018

Super fast and easy to deal with! A great local business for me and will definitely be ordering from him again.

Reviewed on Google Maps

30 July 2018

Ordered the parts I needed on a Sunday. Got confirmation of the order on Monday and my order comes through on Wednesday VIA Canada post. Who can complain about that. Quick service and as an added bonus I think, extra parts for my P3 in the box. Screws and a few other things that usually go missing when you have to fix your crashed drone. Thanks for the quick service. More...

Reviewed on Google Maps

30 July 2018

The shipment arrived quickly and was as expected. Overall, the experience was great. I would purchase from Drone Shop Canada again in a heartbeat.

Reviewed on Google Maps

30 July 2018

Emails were answered promptly. Had the exact part I needed (DJI Phantom gimbal and camera). Part wasn't listed on website, but quick invoice and shipping. Very impressed.

Reviewed on Google Maps

30 July 2018

Ordering it was a breeze and my drone showed up with 2 days. Crashed it, sent it in and it was fixed and returned within days again. Great service.

Reviewed on Google Maps

30 July 2018

The guys over at Drone Shop Canada were amazing they showed me several different options and took the time to explain the differences between the products I was interested in. I love the service and the fact they followed up with me after the sale to make sure I was happy with my purchase. I will definitely purchase my Inspire 2 from them as they had great pricing. More...

Reviewed on Google Maps

30 July 2018

You guys are amazing! Thanks Kevin for saving my bacon, I need this bird in the air on Thursday! Gimbal replaced, it's working perfectly.

Reviewed on Google Maps

30 July 2018

Drone Shop Canada is, beyond a doubt, the best place to purchase your drone equipment. The folks are very knowledgeable and extremely willing to go the extra mile to assure their customers are truly satisfied. Their ordering and delivery process is FAST. Prices are in-line with what you would expect to pay!! All products are new and in their original sealed packaging. I defiantly recommend Drone Shop Canada!!! More...

Reviewed on Google Maps

30 July 2018

Great service and all the best drones

Reviewed on Google Maps

30 July 2018

Fast delivery and a bonus case made the purchase from Drone Shop Canada more than worthwhile!

Reviewed on Google Maps

30 July 2018

Great service. Fast shipping. Product was exactly what I expected. I love supporting good local businesses.

Reviewed on Google Maps

30 July 2018

Fantastic service!The owner Kevin call me personal and explain to me about delivery time and color of the professional Nanuk 950 case was not available at the time! !Eventually he put extra time and effort to find it for me specific color of this case and he send this to me the same day!!(by the way he was very friendly on line too!)Thank you!Happy customer BJ Nowosielski from Kitchener. ON. More...

Reviewed on Google Maps

30 July 2018

Ordered a Nanuk 920 case for Mavic Pro. Great Canadian made product. Very prompt service and shipping from Drone Shop. No drone stores where I live so its great to have a Canadian outlet on line to do business with.

Reviewed on Google Maps

30 July 2018

This place has the best service and very friendly staff.

Reviewed on Google Maps

30 July 2018

Kevin, and the boys over at Drone Shop Canada, Were more then helpful in fact maybe to helpful lol, im now the proud owner of a new Inspire 2 and all of the top of the line accessories. Thanks to Kevin and the boys for all of your info and time they gave me on Drones and the accessories, it helped me make the right choice to purchase the inspire 2 Drone, but more importantly i feel that we will have along relationship in terms of Drones.Thank you Drone Shop More...

Reviewed on Google Maps

30 July 2018

Email responses were answered promptly and delivery was A+. Thanks for the great service. The Nanuk 920 case for my Mavic is awesome. I will definately be purchasing any future drone parts from them. More...

Reviewed on Google Maps

30 July 2018

The owner knows his stuff and was really helpful.

Reviewed on Google Maps

30 July 2018

Nice store

Reviewed on Google Maps

30 July 2018

Drone Shop Canada is the best place to buy your drone in Canada! Staff are friendly and very knowledgeable. I bought my Mavic Pro there at their store in Calgary, and I absolutely love it.

Reviewed on Google Maps