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Details by Lady T - Residential Cleaning Services and Auto Detailing logo logo
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Details by Lady T - Residential Cleaning Services and Auto Detailing

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About

Welcome to DETAILS by LADY T. We have over 30 years experience and offer professional service and fair pricing. We specialize in mobile auto detailing and residential cleaning.

FOR RESIDENTIAL CLEANING; we clean stoves, fridges, floors, baseboards and much more.

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Verified business
186 hires on Bark
2 min response time

Videos (1)

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Reviews (51)

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5/5

51 customer reviews

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verified
5 February 2024

House Cleaning

I have not used this company yet but have hired them starting on Wed the the 7th, will review then Thank you

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26 December 2023

House Cleaning

The staff were friendly, professional, got right down to work and completed all the tasks that I requested and even the extras that I didn’t expect. Good experience.

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22 December 2023

House Cleaning

Two ladies came to do a thorough clean before Christmas. Very pleasant, professional, quick yet great cleaners.
I will call them again and won’t hesitate to recommend to friends and family. Only small star missing due to an hour delay without a call due to traffic problems. More...

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Hi Anna. Thanks so much for your review. Reviews help us with better performance and training! It was our pleasure to fit you in last minute. We are not always able to fit clients in same day but we made it work for you with only a few hrs notice. Yay…and so happy to help you!!! You were our last client of the day and sometimes our teams experience delays throughout the day especially with Christmas being so busy with traffic and clients adding chores which we are honoured to do. Holiday times are so busy. We strive to always be on-time with a 1/2 hr window. 😀 Thanks so much Anna for your business and we look forward to seeing you again in the future. Merry Christmas and Happy Holidays!! 🌲⛄️🧑‍🎄🎅

verified
16 November 2023

House Cleaning

Had a deep clean on my house made it look like new again. Cleaners were very kind and exceptional attention to detail.

9 November 2023

They were 50 minutes late, came with the worst attitude, there was one white lady in her 50s and she came into my house the first thing she said was I don't do dishes I am not a housekeeper witch is funny because
I ordered a cleaning service. So it is seems she has a broplem with her job description, some ego there. And they also said that they have other clients they are late for, this is the worst not only service experience but also the worst people experience I had here in the last 3 years I live in Burnaby. Don't
do business with them,
To clarify they didn't update me they will be late and they were in my home for 2 minutes, I have a dishwasher so I didn't even talk about the dishes the lady just jump and said they are not doing dishes please see the dishes in , the picture below this is alot for them 😆
The manager wanted to call me but
after I told her that I won't use thier services even for free she decided to comment here that I was upset, her team can angry into my house with my 1 year old eating, and started screaming at me I just told them to leave because I won't have this attitude in my house
I was in need of a cleaning service and it seems also from the owners reply this is not a cleaning service
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9 November 2023

Unfortunately Diana there is a miscommunication here. You requested 2 girls 2 hrs. We communicated with you letting you know we were going to be late from the start. When we arrived you were very upset. Our supervisor let you know after you wanted your dishes washed, and there was a lot, that it will take up a lot of time as there was so many to do as housekeeping is not something we typically do. The other items you wanted done would not be able to get done then. You asked them to leave then sent me numerous messages threatening to give us a 1 star review and wreck our reputation. Sorry you’re not happy and that we are not a great fit as you require personal maid service. But we don’t deserve this as we came to your home to work and I really hope you find the service you need.
Take care…
P.s. I have numerous text messages to you letting you know we would be late. I have printed them if you’d like to see them with your replies. Please allow 30 min for traffic between jobs was one message. I understand you’re upset but no one yelled at you. Why would we do that? That makes no sense. We have no reason to be upset with you. We don’t know you. Again, we are not the company you need so there’s no need for all this hostility. I apologized for your being angry at us but that’s all I can do.
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verified
7 November 2023

House Cleaning

She made me feel confident that her team would provide the level of service that I am looking for.

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12 September 2023

House Cleaning

Absolutely love the attention to detail,they did an amazing job cleaning my apartment thx again and will be hiring again absolutely 👍👍👍

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thank you Maria. It was a pleasure meeting you. See you in 2 weeks!

31 August 2023

We have had amazing service with Details by Lady T! We have used the car detailing and the home cleaning services. Both highly recommended! They are personable and professional! Love them all! Thank you! More...

verified
15 August 2023

Deep Cleaning Services

As a general contractor and builder,to hire Detail By Lady T is the best choice I've ever made to deeply clean my project site. No doubt I will use their service in the future. More...

8 August 2023

I've had multiple house cl[eanng services over the years. Janine and Sobeida go the extra mile. If you can get them, you dont don;n3ee3

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26 April 2023

House Cleaning

Amazing group of gals. Never had my house cleaned professionally and now I will continue to use this company forever!!

14 April 2023

Very professional company and they love there job.above and beyond there work ethic and thorough

verified
12 February 2023

End of Tenancy Cleaning

Appreciated the follow up (without overdoing it). Friendly, prompt and helpful via SMS. Looking forward to my upcoming home cleaning service

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks for your review. We try and minimize follow up messages through the app we use. We dont like high pressure messages either so we try and respect our clients privacy and boundaries. Theresa

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11 February 2023

House Cleaning

I had Eva & Lex come to clean my apartment for the first time, they were both so friendly & accommodating, they both gladly wore masks for me due to me being immunocompromised & they did a wonderful job cleaning! I love that I was provided a list of everything they were able to complete & what they would start with next time, as well as before & after photo’s of what they worked on. I booked with Theresa who was also wonderful! She was happy to communicate with me via email because it was easier for me (due to disabilities), she answered me very quickly & I was able to easily book in for different cleaning dates. Overall I’m so happy with everyone & I would recommend them to family & friends. More...

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Ashley thanks for this amazing review of our team. Your are a gem!! Looking forward to our next visit. 😀 Theresa

verified
8 February 2023

House Cleaning

Eva came to help me with my laundry, and cleaning of my apartment.After my arm surgery I am still not able to do any lifting. She was very polite and helpful, followed my instructions, and did the cleaning above and beyond my expectations. I asked to have her come back. Very happy with her service. More...

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Hi. Thank you so much for your review. We are pleased to hear your happy with our service. Eva is loooking forward to continuing her service with you this week. 🙏🏼

7 February 2023

Details by lady T had been cleaning my company vehicles for a few years, always professional punctual and most importantly an excellent job. I would highly recommend.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Stuart we appreciate you taking the tome to leave us a review. We look forward to continuing to clean your work trucks!!! Thanks for your repeat business!!!

7 February 2023

Great company. Great service. Really pleased with the professionalism. Will hire again.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks Tyrone for your review. We appreciate your business!!!

6 February 2023

Theresa has been helping us with declutter and decor. She is amazing, she has a knack for knowing how to put things together. She is reusing a lot of our existing items as well as helping us pick out new furniture, lamps, rugs, and decor items. She has taken things that we going to get rid of and moved them around or re purposed them and we love the look she is achieving. She is so pleasant and easy to work with and we look forward to every time she comes over. She is mindful of our budget and works within it. She does an awesome job More...

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks Darlene & Lance for your review. Im not sure whos having more fun😜. Your home is filled with amaxing treasures and its such a treat to incorporate antiques with modern pieces. I look forward to every visit as its definately a devor artists playground!! See you soon for our next meeting. T

6 February 2023

Lady T is amazing, ours home has never looked so good. We had them do a one time thorough clean and now get them to clean once a month. The job they do is amazing, whether it is deep cleaning or maintenance it is all done so well. They are professionals who not only do a thorough job but the attention they give to detail is excellent. We also had our car detailed by them and it looked and smelled like a new car when they were done. Excellent work More...

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks Darlene. Its our staff’s pleasure to assist you once a month for a detailed clean. Stay tuned for our auto special happening this month!!! DETAILED IS WHO WE ARE!

5 February 2023

Theresa and her team are incredible to work with. Their professionalism
and attention to detail are next to none.

5 February 2023

The team at Details By Lady T are super professional, detailed, thorough and all around a pleasure to deal with. I have nothing but amazing things to say about them. I highly recommend them for any of your cleaning needs. More...

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks Billy for your kind review of our business. We are all about the details…😀

5 February 2023

Top notch detailing services from details by lady t.theresa & crew did a fantastic job and over and abound workers.best detailers in the lower mainland.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks Doug for the very kind review. We really appreciate you taking the time to comment on our service. Thanks again. Detailed is who we are!!

5 February 2023

Details by Lady T has such a professional, reliable and friendly cleaning team!!! They catered to my exact needs and even give my dog and cat lots of love ❤️ I can't wait to book again.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Kieya, your review is very appreciated and we thank you. We look forward to working with you for a long time. Detailed is Who we are!! Thanks again!

verified
20 November 2022

House Cleaning

I have not yet had my first cleaning so can only say Teresa was pleasant on the phone and very easy to deal with

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20 October 2022

House Cleaning

Theresa was lovely and attentive and has gone above and beyond getting back to me and helping me figure out a good plan for my mom.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Ahhh thanks Gayle. That was nice of you to review us even before we cleaned your moms home. I really enjoyed pur chat!!! Thank you.

15 October 2022

The team went above and beyond and did such a wonderful job! They focused on exactly what was requested and did a few extra things on top. Theresa was very accommodating and prompt to respond which was much appreciated. Super friendly service from the whole team. Thank you so much! More...

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thank you Riane for your wonderful review of our company and team. We look forward to a return visit. Thanks again… Theresa. Details by Lady T

verified
24 July 2022

House Cleaning

Theresa & company are on time & very professional & have their own supplies and always work hard & do a fantastic Job with reasonable hourly rates. I found Details by Lady T to do House Cleaning for my Mum in Burnaby in Jan 2021 - I am very happy with their service & I use them for my home in Coquitlam now starting from July 2021. More...

verified
30 June 2022

House Cleaning

She responded quickly and was able to meet my scheduling needs. Looking forward to her coming to do the cleaning of not only my suite but my car. Thanks

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4 June 2022

House Cleaning

T and team go above and beyond. The value is incredible. Every week the team takes on another extra task without our request (baseboards, deep cupboards, window sills). Our place is in the best shape it has been since we bought it. We have small children and can make a mess but the crew doesn’t shy away from a big job :)
Trust + speed + quality = Lady T and crew.
More...

verified
15 April 2022

House Cleaning

Lady T is the best! Always does her best to accommodate me on short notice, and does an amazing, thorough job. Very professional and lovely to work with. They are the only cleaner we will use, and we have recommended her to all our friends and family. More...

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Ahhh Fiona it’s been a pleasure helping you and Brian this past year keeping your home clean for your 2 beautiful cats!!! We really appreciate your review. Thanks so much. Happy Easter!!! Theresa

verified
5 April 2022

House Cleaning

Just walked into my place after a 12 hour day at work and was blown away by how amazing and clean it is!!! You know that new clean smell, that smell, love it, great job and defiantly going to be a regular customer.
Super easy to set up the appointment as she replied quickly and was there on time as planned!!
Thanks again , great job and see you next time!
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Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks Mike for your amazing review. Your opinion of our service means alot to us. We are glad your pleased. Its nice coming home to a clean place after working so hard. We will see you again soon!!! Theresa & the team!

verified
18 June 2021

House Cleaning

Arrived on time and did an excellent job. Have hired to return on a bi-weekly basis. Attention to detail was great and cleaned things that others never did.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks for the kind review Jody!! See you in two weeks!

verified
31 May 2021

House Cleaning

great job and very flexible on scheduling

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks TWC!!

verified
19 March 2021

House Cleaning

Both cleaners were very slow, didn't get much done at all in the 2 hours.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Hi Carmen. For your service you really need to look for a personal housekeeper. I did explain on the phone we don’t do food prep, child caring or personal chores. We are house cleaners and they did as much as they could with children in the area. I’m sorry you were not happy but I did try to explain that to you. Our girls are very efficient and never had a complaint before. I will look into it further. Thank you. I hope you find a person that can help your family out. You need a specialty service. Stay safe.

2 March 2021

Good job. Very friendly and professional. Subsequent visit scheduled. Would recommend services.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks so much Barbara. Its a pleasure cleaning your home on a regular basis.

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22 February 2021

House Cleaning

Was very satisfied with services provided. Have scheduled another visit.

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19 February 2021

Deep Cleaning Services

My two ladies were friendly and coordinated their cleaning jobs around my house, so I didn't feel I was in the way. I was very pleased to have a clean house when they left.

Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thanks so much Ruth. We look forward to your continuous business. See you soon!!

29 January 2021

We tried four different Vancouver cleaning companies, Lady T being the final candidate. Theresa and co were punctual, incredibly professional, brought their own supplies, no drama, and Wow did they ever do an amazing job! They completed early so went to work doing extras, really making our home shine! Very fair rates.

We're so happy we finally found Lady T!

We highly recommend this cleaning company!
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Details by Lady T - Residential Cleaning Services and Auto Detailing
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Reply from Details by Lady T - Residential Cleaning Services and Auto Detailing

Thank you so much Lisa for your amazing review of our company. It means a lot to us when we please our clients with our hard work! Thanks again and see you in a few weeks!!