Change Fox
Adelaide city centre
Adelaide city centre
We provide consulting services to organisations and bpo providers seeking to realise competitive advantage through the building or successful implementation of offshored teams. Additionally we work closely with our community members to achieve their organisational, professional and personal visions.
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Readiness Check
One of the hardest parts of offshoring is ensuring your organisation and its processes are ready. The readiness check will give you perspective and the reality of your organisations' current state. Further, you will be provided with a clearly defined plan of action that is designed to ensure the success of the offshoring initiative.
Process Design
Once we understand your risks we will recommend and facilitate change to achieve the best results from your offshoring initiatives. The scope of these projects could range from minor process changes or organisational structure recommendations, or new systems for increased collaboration and visibility across the business.
Supplier Selection
Different operational functions have different requirements, whether that be timezone coverage, required hours or job responsibilities. These attributes may lead your project to a different supplier and we will be able to provide you with recommendations and introductions to ensure that you are engaging with the best supplier for your requirements.
Team Building
It is critical to not only hire for the right capabilities but also cultural fit to your organisation. We recognise this and will take the time to understand your business culture and provide our expertise through the team building process. We introduce amazing people to our clients and the Change Fox Community.
Management & Retention
We offer a range of management & retention programs that all focus on the retention of your staff and add a positive point of differentiation between your organisation and other organisations actively recruiting. The Change Fox Community is central to this, creating an environment where customers, staff and providers can engage and communicate openly.
