BigHelp.iT - IT Services
Queen Street, Brisbane City QLD
(42)
Queen Street, Brisbane City QLD
(42)
BigHelp. iT is a leading IT solutions provider for small to medium-sized businesses. We enable our clients to focus on the success of their business, by ensuring their IT systems are reliable, secure and out-perform their competition. We provide ongoing IT support, strategic advice, planning, project management, implementation support, system monitoring, end user support and more. We’re based in Brisbane but can service clients across Australia.
42 customer reviews
Tam Yin Pui
Fair price. Sort out the problem and fixed it.
Reviewed on Facebook
Pablo Vilaplana
Five stars for this legend. Fast, reliable and affordable.
I had my computer damaged with an obsolete system. I heard about Rafa from a friend and I can’t be happier with the results.
Thanks to him I got a totally new computer, much faster and capable of running heavy programs for my work.
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Reviewed on Facebook
Danielle Teles Proto
Rafael is a great professional.
He fixed my computer so quickly, fair price and good assistance before, during and after the job has been done.
His knowledge is exceptional.
I strongly recommend his services.
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Reviewed on Facebook
Cristian Moya Moya
A fair price and fast delivery 5⭐
Reviewed on Facebook
Willian Avendaño
Good job at a fair price, fast delivery and meets what is required.
Reviewed on Facebook
Carla Buso
Rafael is a great professional! He fixed my computer very quickly and it's perfect now. Highly recommended!
Reviewed on Facebook
Maria De Marat Cuadrado
Excellent service! My computer is like new. Professional, reliable and responsible work! The costumer service is fantastic. Thank Rafa!
Reviewed on Facebook
Bianca Fialho
I loved the professionalism, speed and great service, as he answered all my doubts and gave me several tips. Thank you for your help
Reviewed on Facebook
Marisa Bozzano
I highly recommend BigHelp.IT services. Rafael provided an excellent customer services and answered all my doubts about my notebook supporting me to make the best decision/investment with the device. My Dell was very very slow and with issues to process requests. I have almost gave up and I was thinking of buying a new device. Rafael suggested to keep the device and do a maintenance changing some of the components. My notebook arrived today and I couldn't be more happier with its performance. Excellent cost/benefits. More...
Reviewed on Facebook
Augusto Machado da Silva
I highly recommend Rafael's service. Super helpful, careful, experienced and sincere in relation to the client's needs. An excellent professional who will surely be the ideal person to solve your problem! More...
Reviewed on Facebook
Gi Cintra
Highly recommend. Rafael was prompt to help me and fix my laptop, he did a great work and his customer service was amazing.
Reviewed on Facebook
Angie Diaz
highly recommended. always seeks to give you the best solution with very fair prices.
Reviewed on Facebook
Vinícius Soares
excellent service with a fair price!!! Rafael not only explains the issues in a concise and clear way, he also provides u with more than 1 solution - hence, ultimately u decide whichever suits you best. .. I strongly recommend his services More...
Reviewed on Facebook
Liceth Duarte
Professional and excellent customer service
Reviewed on Facebook
Cinthia Martins
Great service, faster, very professional
Reviewed on Facebook
Fernanda Cabral
Very helpful and he did a great job with my laptop.
Reviewed on Facebook
Nicolás Inguerzon
Great service, faster, very professional, I'm completely satisfied, thanks Rafael!
Reviewed on Facebook
Dayana Álvarez
Highly recommended, really good!
Reviewed on Facebook
Isabel Catan
Professional and friendly service. Rafael is always prompt to help at any day and time of the week.
Reviewed on Facebook
Tulio Andreatta
Rafael is really amazing doing his job and also such a nice guy! 👊🏽
Reviewed on Facebook
Erika Shiaku
Such a courteous professional. I recommend Rafael 100%
Reviewed on Facebook
Andre Goncalves
Great friendly service. Completely fair priced and amazing result! Definitely recommend!
Reviewed on Facebook
Louise CI
I had a great experience with the assistance of Rafa from BigHelp. He is very professional and did a cleaning in my laptop and now it is working much better. He also always give support after the service. I recommend his services! More...
Reviewed on Facebook
Mada Bowes
Rafael is very professional. Very friendly, patient and did a great job, fair price. I recommend his services.
Reviewed on Facebook
Otávia Ramalho
I had a problem with my computer and thought it couldn't be fixed. However, Rafael was very kind, considerate and helpful and the problem was fixed faster than I expected. I am extremely grateful and highly recommend his work. More...
Reviewed on Facebook
Luiz Fernando Samarão Migueis
Excelent price, quick and high quality service
I recommend it.
Reviewed on Facebook
Tiéle Kempfer
Excellent professional, I recommend the service.
Reviewed on Facebook
Andrés Poveda
Rafael is very profesional and it’s services are the best!! Very kind and explains everything perfectly, highly recommended
Reviewed on Facebook
Letícia Bernardo Rodrigues
Rafael is very professional! He explained everything he was going to do with my machine. Now my laptop looks new. I highly recommend his services.
Reviewed on Facebook
Naia Morais
Rafael is a great professional! I would highly recommend his service.
Fair, quick and excellent customer service.
Reviewed on Facebook
Tailini Oliveira
Very good service, I recommend!!
Thank you for your attention
Reviewed on Facebook
Tâmara Roncoletta
highly recommended
honest and fair service.
Reviewed on Facebook
Sidnei Nunes Silva
Rafael is a great professional, quick response! Solve any problem you have related to IT! I strongly recommend!
Reviewed on Facebook
Clare Capes
BigHelp.IT has been awesome. I got my computer back within 3 days and I feel so much more relieved than when I first walked in scared after a scam experience. Very reliable and lovely customer service. 110% recommend coming to big help with all your IT needs!!! :) More...
Reviewed on Facebook
Manuela Do Carmo
Excellent service! Very attentive with all the details and fast return.
Reviewed on Facebook
Juliana Miyashiro
Excellent service, Rafael installed all the programs and updated the systems on my commutador. high quality service, highly recommend 👍🏻
Reviewed on Facebook
Daniel Valencia
Excellent customer service, Rafael helped me with installing windows in my Mac as well, and it’s running perfectly, also he took the time explaining me how to use it. Highly recommended 🤙🏾
Reviewed on Facebook
Verônica Leite
Very responsible and quick feedback. Strongly recommend this company.
Reviewed on Facebook
Patrick Rodrigues
High quality service and good price.
I highly recommend.
Reviewed on Facebook
Mateus Costa
I really recommend this company. they're amazing. If you need some help, they can help you.
Reviewed on Facebook
Silton Nunes Vaz
Neat job, very attentive to details and cleaned up nicely my PC even though I didn't ask for that
Reviewed on Facebook
Diego Thijssen
Excellent service, from budgeting, equipment collection, repair, and delivery. Rafael is very attentive and clear about costs. I highly recommend him.
Reviewed on Facebook
