You First is an established Melbourne provider of community, homecare and professional support services.
Our 1:1 home and community support services are designed around you and include:
•     In-Home Care and Support: Providing care and assistance to individuals in their own homes.
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Verified business
3 customer reviews
Susan White
Home & Domiciliary Care
Really professional, responsive without being too pushy
Susan White
Home & Domiciliary Care
My cousin uses You First and had always said they were really good, in fact one of the best registered providers she has used. When I put my request out for a support worker they were quick to respond but not pushy and have asked to call me tomorrow - unlike some others who have called even though it is late in the evening - therefore definitely recommend them if you are looking for support workers More...
Cerise Cat SW
The bookkeeping team know their stuff and got me sorted out really quickly which means this year I didn't have to spend half so much time on my tax return.
What do you love most about your job?
We love all the different people we get to meet each day but when a client tells us we have given them back more time we know we've got it right.
What inspired you to start your own business?
Wanting to be able to deliver quality, compliant and safe services to the local community that have been built on a foundation of strong core values and ethics.
Why should our clients choose you?
We are an established and reliable company (5years) with strong skills in HR, Governance, Risk, Finance and Customer Service. We believe in delivering good old-fashioned high quality customer service and that are customers are at the centre of everything we do. We are honest and up front and if we don't think we are the best service for you then we will say so but also help you try and find someone that could be.
Can you provide your services online or remotely? If so, please add details.
Yes, most of our services can be delivered online or remotely but we do like to take the time to get to know our clients as connecting as people helps us to do a better job for you.
What changes have you made to keep your customers safe from Covid-19?
Our team were all trained in infection control and PPE and all our workers are COVID 19 triple vaccinated. We test regularly and do not meet with clients if we believe we may have been exposed to COVID 19.
Bookkeeping - sole traders, small business & registered NDIS Plan Managers
Institute of Certified Bookkeepers Practice Certification.
We provide bookkeeping for a for a range of sole traders and small businesses across Melbourne as well as being a trusted Plan Manager for NDIS participants. We are specialists in supporting independents, sole traders and small NDIS businesses with setting up and managing NDIS invoicing (NDIA, Plan and Self-Managed Participants) and payroll under the SCHADS Award. We are also experienced in using MYOB.
As a Registered NDIS Provider, we also offer a limited number of brokerage agreements with quality and compliant non-registered providers.
Life Coaching, Skills and Development Training - ADHD and Autism Specialists
You First Counselling and Therapeutic supports team have counsellors and coaches that will meet with you face to face in our Mulgrave or South Melbourne Consulting Rooms, provide consultations via telehealth or come to your home. We specialize in supporting clients with ADHD and Autism. As a registered NDIS provider, we also provide services to NDIA, Plan and Self-Managed NDIS Participants.
Support Workers, Personal Care Assistants and Home Nurses
Our support workers are all screened, checked and verified to the highest standards to ensure we only deliver quality and safe supports to you.
We have standard and high intensity support workers as well as home nursing staff for more complex supports.
We get to know you first so we can find workers that will connect with you whether you are seeking workers for social, and community supports or personal care we will find you workers that work for you.
As a registered NDIS provider, we provide supports to NDIA, Plan and Self-Managed NDIS Participants, Aged Care Self-Managed Home Care Package holders and private individuals.
Personal Trainers
Our personal trainers & coaches have all been handpicked to help you get achieve your health & wellbeing goals from being a motivational support to just get moving to working with you on more complex fitness routines.
Executive Coaching / Career Coaching
From Board to C Suite, Senior Manager to Supervisor level, corporate to consulting to business owner, we have a coach with the knowledge and experience to support you work through current workplace challenges and developing longer-term career plans.
Business Consulting / Mentoring
Start Up to Scale Up to Success! Our business consultants and mentors support you to be more effective and productive day to day. From starting up and running a micro business, becoming a sole trader or scaling up a small or medium business our business consultants and mentors are with you every step.
