Welcome to Urban Sparkle Cleaning, where we place you at the heart of everything we do. We listen attentively to your concerns and prioritize your needs and we have an eye for detail. We also use eco-friendly, non-toxic cleaning products wherever possible.
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6 customer reviews
Bill
House Cleaning
Alexandria was fair dinkum and honest,. I have no issue with the way that she went about things.
There was not the hours that were needed to finish job!
Reply from Urban Sparkle Cleaning
Thankyou for your feedback Bill. I’m glad you were happy with what we did within the allocated timeframe. It can be challenging at times to provide an accurate timeframe as some areas require more attention and take longer than anticipated. We always strive to do our best. Thankyou again for choosing Urban Sparkle Cleaning!
Jackie
House Cleaning
Hired urban sparkle from your bark site
Always on time, price is good for the job requirements
cleans everything I have requested and does a thorough job
Any person looking for a good cleaner should hire urban sparkle
Jackie from Beveridge
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Reply from Urban Sparkle Cleaning
Thank you so much for your wonderful review and for taking the time to share your experience with Urban Sparkle Cleaning. We are delighted that you are satisfied and have met your expectations. Your positive feedback encourages us to keep providing high-quality service.
Riba
End of Tenancy Cleaning
Alexandra was very professional, job was done perfectly. She spent extra time to make sure everything is sparkling. I recommend Urban sparkle
Reply from Urban Sparkle Cleaning
Thankyou for your review. It was a pleasure and glad you were happy.
Sacha and yianni
Couldn’t thank urban sparkle enough, very happy with your amazing service! Definitely my go too cleaners from now on!!
Reply from Urban Sparkle Cleaning
It was a pleasure, Thankyou
John koloskopis
I am very happy with Urban Sparkle. Very reliable and trustworthy. Alexandra has an eye for detail and job was done in less time.
Highly recommended.
Reply from Urban Sparkle Cleaning
Thankyou
A Benos
Great cleaning and excellent job and thorough. Very responsive to communicate. I highly recommend Alexandra from Urban Sparkle.
Reply from Urban Sparkle Cleaning
Thankyou for your kind words
How long have you been in business?
20 years of experience in housekeeping, hospitality and professional customer service including Real Estate.
Do you bring your own equipment and supplies?
We can provide supplies and equipment.
Or if you are happy to just provide a mop and bucket and a vacuum cleaner and we will provide the rest.
What do you love most about your job?
Making a Positive Impact in people's lives by providing them with a clean and healthy living environment. Knowing that our work contributes to the well-being and happiness of your clients can be incredibly rewarding.
Running a cleaning business allows the flexibility to set our own schedule. This independence allows a balance between work and personal life while pursuing our passion for cleaning.
Building Relationships with our clients is very meaningful because it is based on trust, reliability, and mutual respect, long-term partnerships and a strong sense of loyalty and satisfaction.
Results is one of the most gratifying aspects of running a cleaning business is the ability to see immediate results from your efforts.
There's a sense of pride that comes from running a successful cleaning business and delivering exceptional service to your clients. Knowing that you have built a reputable and reliable business that consistently exceeds customer expectations fills you with a sense of accomplishment and pride in your work.
What inspired you to start your own business?
I broke my ankle in Construction and when workcover ended I was made redundant. During the time I was recovering and in a wheelchair not being able to do my housework I was provided with a cleaning service.
The experience with these cleaners was not a good one. I had changed a few and was very dissapointed with each one.
What I found was they had no customer service, always rescheduling, not reliable, poor communication and ontop of that 2 people could not get the job done at a satisfactory level. It was frustrating!
I am house proud and meticulous when it comes to cleaning and it made me realise that there is a lack of good quality cleaners in this industry.
So I decided to use my skills and my personal passion and experience of providing the right service in every aspect. I have a strong desire to make a positive impact in people's lives.
I also studied and discovered the harmful effects of toxic cleaning chemicals and their potential impact on human health and the planet. So I educated myself and others on simple natural methods to clean and disinfect effectively. I now make my own natural cleaning products.
This concern, coupled with my passion for cleaning, fueled my determination to start my own cleaning business with a focus on eco-friendly, non-toxic cleaning solutions. I wanted to provide a safer, healthier alternative for individuals and families who shared my concerns about the harmful effects of conventional cleaning products. I envisioned a business that not only delivered immaculate cleaning results but also promoted sustainability, transparency, and trust.
Why should our clients choose you?
Trusted and Reliable Service. Professionalism to deliver high-quality service with open communication.
Vetted, insured, and experienced.
Efficient eco friendly cleaning
Personalized Customer Experience
Can you provide your services online or remotely? If so, please add details.
No we do not provide services online.
This is a face to face service as we are professional cleaners and we come to you.
What changes have you made to keep your customers safe from Covid-19?
Increase the frequency and thoroughness of cleaning and disinfection procedures, especially for high-touch surfaces such as doorknobs, light switches, countertops, and bathroom fixtures.
Stay home if we are not well.
Maximize ventilation in indoor spaces by opening windows and doors whenever possible during cleaning activities to promote air circulation and reduce the concentration of airborne contaminants, including viruses.
Residential Cleaning
General Cleaning
Deep Clean
End of Lease Clean
Bedrooms
Kitchen
Laundry
Living Rooms
Bathrooms
Toilets