That’s My Cleaner is one of the premium providers of commercial cleaning solutions in Australia. With a wide array of services designed to suit a varied range of clients, we focus on providing tried and tested services with a touch of innovation.
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Verified business
2 customer reviews
Teagan
Commercial & Office Cleaning
Prompt with reply and booking inspection. Professional.First clean is booked in a week time
Lisa Tristram
Commercial & Office Cleaning
Very professional, caring and efficient
What do you love most about your job?
We help businesses to be more productive and profitable by delivering a cleaned and fresher facilities to them. A doctor will do a better surgery on the morning if the medical centre is cleaned and sanitized on the night before, a financial manager will do a better financial analysis if his or her room is cleaned and organized and also you will have a piece of mind knowing that your children are in a cleaned and fresher child care.
What inspired you to start your own business?
We want to be the first choice of the employees giving them a chance to work in a place where they are trained, valued and respected. We want to be the first choice of the customer filling an important gap on the sector being an affordable and competent cleaning company on the market and also we want to be the first choice of our investors, managing the business with high responsibility.
Why should our clients choose you?
That's My Cleaner is an experienced, reliable and innovative commercial cleaning company who offer high quality cleaning since 1990. Our customers are offices, medical centres, aged cares, child cares, warehouses, schools, gyms, government, hotels, shopping centres, sport clubs, taverns and so on. Client satisfaction is our number one priority and our clients appreciate the responsible, transparent approach we take to cleaning their facilities. We are not just another cleaning service company, but we bring the best of operations management principles and tools to be the first choice of our customers and also from ours employees and contractors. We have developed new ways of operating to offer you a faster, more meticulous and greener cleaning solution. Our culture is well established to ensure you are serviced by our well-trained staff who do not cut corners and provide the service that we promised for you. We currently service several facilities in Australia every commercial cleaning sector and we would be delighted to service your business.
We are based in Queensland and always opened to understand your cleaning wishes and make it even better than you imaged.
Can you provide your services online or remotely? If so, please add details.
No, 100% of our services are done on customers' site.
What changes have you made to keep your customers safe from Covid-19?
We have developed our process to not only clean our customers' facilities, but also sanitize their buildings. We do that not only in our regular cleaning program, but also in emergency situations.
Medical and Dental Centres Cleaning
When people are at their most vulnerable, the surroundings in healthcare facilities gives the first impression about the clinical care they will receive. A clean and uncluttered facility will have a huge impact on patient experience, trust and confidence in the clinicians, infection control and recovery time.
At TMC, we understand:
- These are high patient/staff/visitor traffic environments.
- Risk of infection is high.
- Accreditation of healthcare facilities includes meeting unacceptable standard of cleaning.
TMC’s role as your cleaner:
- Reduce the number of infectious agents that may be present on surfaces and minimise the risk of transfer of micro-organisms from one person or object to another, thereby reducing the risk of infection.
TMC’s 3-factor cleaning approach:
- Chemicals – detergents and disinfectants.
- Equipment – cleaned and dried between use, well maintained and used appropriately; use of microfibre cleaning cloths/mops.
- Technique – attention to flow of cleaning.
Our approach is designed to produce a clean and odour-free environment that is fit for purpose. This means all surfaces are free from foreign matter such as dust, dirt, litter, cobwebs, mould, fingerprints, streaks, stains, greasy marks and residues.
TMC specialises in the following:
- Operating Theatres
- Endoscopy Clinics
- Sterile Environments
- MRI and X ray Facilities
- Pathology and Pharmacy
- Medical Offices and Clinics
- Medical Support Services Cleaning such as Kitchens, - - Cafeterias, Admin Offices
- Low and High Risk Areas
- Car Parks sweeping and scrubbing
Commercial Offices Industrial & Warehouses Cleaning
TMC never takes cleaning for granted. At least one-third of our day is spent at work and work environments will set the tone for staff morale, productivity and even absenteeism and staff-turnover. With years of experience cleaning commercial sites, industrial warehouses, and office suites, we understand that cleaning is more than an ability to use a mop and bucket.
THE IMPORTANCE OF CLEAN
Taking pride in the way a workplace presents conveys a strong message to customers, visitors and staff that says “we care”. A clean and healthy workplace is welcoming, motivating and can reduce spread of infection and sick days. Our professional cleaning team is here to keep your premises fresh and tidy.
SAFETY FIRST
Our goal is to minimise the use of harmful chemicals while maintaining high quality cleaning standards. TMC does not need to use harmful chemical solutions to achieve a superior clean. We are conscious of cross-contamination and have implemented industry standard processes and use the latest technology in cleaning equipment.
BEYOND THE OFFICE
Impressions about your business are made in the carpark. We can attend to external piazzas, lifts and escalators, concrete driveways, car park and common washrooms.
TMC has developed a range of premium cleaning services for:
Commercial Offices
Industrial & Warehouse
Private
Corporate
Sporting, Gym & Fitness Centres Cleaning
TMC brings more than 32 years of cleaning experience to the cleaning of sporting and gym facilities.
Gyms and Sporting facilities are a haven for bacteria, mould, smells, hand prints and sweat marks.
TMC’s specialised service and eco-friendly solutions will match the toughest exercise workout.
We understand the fitness-conscious treat their bodies like temples and so it is only fitting that their workout and training environment is safe from germs and fit for the rituals of exercise. Members will also look for another gym if cleanliness of equipment and surroundings is not maintained.
At TMC, our mantra is:
- Attention to detail
- So clean that it smells ‘clean’
- Clean and sanitise
- Our gym cleaners are some of the most experienced in the industry and are fully trained and licensed. TMC can tailor a checklist designed to keep your gym clean and hygienic
Other services TMC can provide:
- Carpet Cleaning
- Window Cleaning
- Car Park Cleaning
- Graffiti Removal
- Grounds Maintenance
- Kitchen and Bathroom Steam Cleaning
- Kitchen and Toilet Consumables
- Pressure Cleaning
- Steam Pressure Cleaning
- Tile and Grout Cleaning
Shopping Centres Cleaning
SHOPPING CENTRES
Retail is tough. With the popularity of online shopping, a positive in-person shopping experience is more important than ever.
At TMC, we understand this complex and competitive environment. Customers need to feel safe, rewarded and enjoy a pleasant shopping experience.
When customers are “just looking” – glass shelving, counter tops, display cabinets and windows need to be free from fingerprints, streaks and smudges. TMC offer specialised cleaning solutions that will leave glass surfaces sparkling and spot free.
TMC prides itself in delivering the highest standard of cleaning service.
Experience the difference TMC will make to your store.
TMC shopping centre cleaning services also include:
- Deep cleaning of toilets and washrooms and provision of consumables at affordable prices.
- Auto scrubbing of high traffic floors.
- Slip testing.
- Travelator/escalator cleaning
- External landscaping and indoor plant hire
- Window cleaning
Body Corporate Cleaning
Experience the difference that a professional strata cleaning service can make to your building by calling That’s My Cleaner.
At TMC, we understand that residents/owner occupiers of these complexes have chosen a lifestyle change and are paying substantial body corporate fees for this privilege. TMC is confident that our standard of professional cleaning services will meet the standard of cleaning that is demanded.
As a bonus – TMC brings years of experience working with building managers in large strata complexes.
The TMC team are professionally trained, security checked strata cleaning professionals.
Strata cleaning packages are available and can be further tailored to meet your preferred cleaning schedule:
- Daily, weekly, monthly common area cleaning – package tailored to the building’s requirements and budget.
- Removal of cobwebs from buildings and other common areas.
- Washing down/scrubbing of hard floors.
- External window/glass cleaning.
- Car park and basement cleaning.
- Cleaning liftwells.
- Garbage room cleaning.
- Fire stair cleaning.
- High pressure cleaning.
- Garden watering.
- Glass and window cleaner service.
- Waste Management service.
Hotel & Motel Housekeeping
TMC brings a wealth of experience to cleaning services for hotels, pubs, clubs and motels.
These environments never sleep. We understand presentation must be impeccable 24/7 as it reflects directly on your brand, reputation and repeat clientele.
All TMC staff are fully trained, police-checked and committed to providing a consistently high standard of cleaning service.
Call TMC today to arrange a site visit and discuss a package that would suit your cleaning requirements and budget.
Child Care Cleaning
TMC are experienced cleaners of childcare centres.
We aren’t afraid of the mess children make while they are being curious, creative and having fun at childcare.
Let TMC take away the task of cleaning so that you can focus on the childrens’ learning and development.
CHOOSE A CLEANING PACKAGE
Whether it’s a clean daily, weekly or monthly, we have packages you can choose. Alternatively, we can create a package just for your Centre.
Our cleaning packages are competitive and will cut through the mess.
CREATE A LASTING IMPRESSION
Parents are very discerning when choosing a childcare they can trust with their precious children. A clean and tidy centre reflects on your reputation and the quality of childcare provided.
Let us work with you to create an environment that is
Safe – not an obstacle course of toys and trip hazards
Hygienic – not a breeding ground for germs and spread of infection.
Industry compliant – safeguards and promotes health, safety and wellbeing of children and staff
OUR CLEANING SERVICES INCLUDE
- Vacuuming and steam cleaning floors.
- Window frames, glass and sills.
- Blinds, shutters and curtains.
- Rubbish and waste removal.
- Bin cleaning.
- Carpets- spot and steam cleaning.
- Buffing, stripping and polishing of hard floors.
- Bath or shower, basins and toilets – anti-bacterial treatment.
- Laundry facilities.
- Kitchen facilities.
- Nappy change facilities.
- Car park.
All staff have a current bluecard to give you peace of mind.
Products are hospital-grade and eco-friendly
Aged Care Cleaning
TMC specialises in cleaning aged care facilities. We understand this environment is complex. We are committed to working with you to provide a complete and superior cleaning experience.
We understand these facilities are actually the homes of residents and a person’s home is their castle! It is a place of rest, relaxation, welcoming friends and family, enjoying meals and when required, providing healthcare. It is a place that is a-buzz of activity 7 days per week.
HYGIENE IS PARAMOUNT
Elderly residents are far more susceptible to infection and ill-health
ACCREDITATION
We can help you comply with the Aged Care Accreditation Standard 4 which assesses whether the facility is a safe and comfortable environment
THE RIGHT PERSON FOR THE JOB ISN’T JUST A CLEANER
TMC cleaners have patience, are compassionate and respectful.
Our additional services include:
- Ceiling-to-floor infection control cleans (on short notice).
- Food-grade kitchen steam cleaning.
- Window cleaning (all heights).
- Carpet + upholstery cleaning.
- Pest control.
- Tile + grout steam cleaning
- Carpark + concrete pressure cleaning
Retirement Village Cleaning
TMC is experienced in providing cleaning services for retirement villages.
We understand communal facilities are common features of retirement villages. The maintenance of these through effective cleaning strategies is important.
TMC also appreciates expectations of quality cleaning will be incredibly high.
While onsite TMC staff are discreet, respectful, polite and will work efficiently so residents can get on with enjoying life in a safe, tidy and clean environment.
At TMC our cleaning services can include:
- Barbecue areas.
- Gaming areas such as table tennis, swimming pools.
- Hairdressers.
- Rooms for hire when catering for family gatherings.
- Libraries.
