More Than a Web Agency—Your Strategic Partner in Success
At Sydney Business Web, we don’t just build websites—we build businesses. As a proudly Australian-owned and operated company, we offer award-winning service, personalised support, and technical expertise to help your business thrive.
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13 customer reviews
Eilish
Web Design
Keith at Sydney business Web has been so easy to work with. I am so happy to come across his business. He is based in NSW Australia. As am I - so knowing I am working with someone in the area has given me peace of mind. His team are very quick to put the website together and are great at explaining the process in what’s needed as a customer. Couldn’t be happier with the service I have received. Keith is easy to contact and is quick to respond which is great! Our website design is just what we were looking for. Very happy! Would definitely recommend Sydney Business Web. P.s I scored their Easter special that is currently available. 50% off usual price. It couldn’t be more perfect! More...
Reply from Sydney Business Web
Wow! Thank you Eilish so much. It's a great pleasure working with you and I'm really pleased you scored our Easter 'Special'! Looking forward to a long and frutitful business relationship. - Keith and the Team.
BRETT
INFORMATIVE, HELPFUL AND QUALITY WORK HIGHLY RECOMMEND KEITH AND THE TEAM!
Reply from Sydney Business Web
Hi Brett. It's such a pleasure working with you and your team - always so professional and courteous. Thank you for your kind words which we truly appreciate. Keith
John
Web Design
Keith designed our website (driving school) some time ago and the business it has generated has been phenomenal. It has exceeded all our expectations. I would have no hesitation in recommending Sydney Busines Web. More...
Reply from Sydney Business Web
You and Tess are a pleasure to work with John and we are very happy at the success you've had so far with your driving school website. Thank you so much for trusting us with your business and have a wonderful new year. May 2025 bring you even more success.
Carol Koenig
Web Design
Can't fault this company - they truly are web professionals with great customer service and design skills. We are very happy with our website function and design and would recommend that any business consider Sydney Business Web for site management and design.
Reply from Sydney Business Web
Thank you sincerely Carol. Yo are an absolute pleasure to work with and we will always do our very best to keep earning your respect in our ongoing journey together.
Rene Brager
Sydney Business Web did a fantastic job building our art society's new website - maitlandartists.au Excellent in-person service and attention to detail. Highly recommended!
Corina Norman
Web Design
Quick response: they genuinely weren't trying to upsell me and were open to a Zoom straight away to share to listen to our vision, which did not cost a fee like so many other web/branding businesses. His fee to maintain our site isn't hundreds of dollars per month. These are just a few positive aspects of our experience. Thank you, Keith More...
John and Tess
Web Design
My wife and I were clueless when it came to a website design and build for our small business. Keith and Hettie have been absolutely brilliant and so patient with us. They explained the process every step of the way and worked with us until we were happy, resulting in a beautifully presented website that makes us proud. We cannot think of enough superlatives to describe the service provided by both Keith and Hettie and thank them from for their honesty and professionalism. More...
Reply from Sydney Business Web
Thanks so much John and Tess. It's a real pleasure working with you towards your further online success. We really appreciate your kind words.
Ken
Web Design
So far very good. Just started our journey today.
Noelene Sullivan
Web Design
Keith was fantastic from start to finish. Keith thoroughly explained process and kept us updated frequently. Nothing was a problem until we were to obtain the design/info we required for our small business website. If its fast and professional service you require, we surely recommend Keith! More...
David
Search Engine Optimization (SEO) Specialists
Sydney Business Web has created our business website and they have been amazing. From start to finish they have been extremely profession and passionate. Great communication and final product. I highly recommend. More...
Reply from Sydney Business Web
Hi David. We love working with you - you are a true gentleman and we are privileged to work towards your success. Thank you so much for trusting us with your business website and remember- we are always here to help!
William Stormont
Logo Design
Sydney Business Web has provided me with a great logo for my business. The process used to convey my idea was thorough, allowing me to explain exactly what it is I wanted.
Right from the start Keith was on the ball. I was updated every step of the way. He was quick to respond to any questions or requests that I had. Keith was easy to talk to and very helpful.
Hettie was lovely, and understood exactly what it is that I wanted. She took my ideas and gave them life, providing me with a great logo that I am proud to have represent my business.
More...
Tanya Carmont
Working with Sydney Business Web was fantastic. Nothing was a problem and catered to our needs for our charity website. Speedy and on-time delivery and great customer service. They really are for the customer and sort solutions to our needs. Highly recommended. More...
Reply from Sydney Business Web
Thanks William. It is a pleasure working with such a professional and friendly person, We really appreciate your review and will always be here to help you in every way we can.
Matt Alderton
Keith is a fantastic client of mine that I would HIGHLY recommend! Spoken highly of and will assist you with all of your website needs ! Thanks so much!
Reviewed on Facebook
What makes a great website?
There are a handful of things that are common to ALL website types:
1) A striking visual impact - You have just a few seconds to make that impact before a visitor decides to stay or leave. This must be achieved without slowing the site down too much.
2) Speed - there are various technical measure of this, but if something isn't visible and interesting in just a couple of seconds, you've lost the game and people simply go away.
3) Conversion rates. it's no use getting a lot of traffic to your website if no one buys. A high conversion website has distinct characteristics - As Jeremy Abel, the chief strategist at marketing agency rDialogue, once said:
“A website without conversion rate optimization is like a car with no wheels – it will take you nowhere.”
4) Trust - do you look like a professional and trustworthy company, not (to use an old English expression) a 'fly by night with a two bob website'. Thi requires some trust signals (customer reviews, psychologically fitted color scheme, professional logo, and more.
5) Professional SEO optimization - it's no use having a great website if the search engines can't understand and assess the content. There are many factors including correct metadata, unique content and more.
What questions might you ask a client when starting a new project?
1. What us your business - what are you selling?
2. What are your online business objectives?
3. What is your approximate budget?
4. Have you any examples of what you like as a guideline?
5. Do you have a logo?
6. How many products or services do you want to load onto the website?
7. Do you have your own content - product images, articles, product descriptions etc
8. How do you deliver your products and services?
9. Are you a local, national or international seller?
10. Who are your customers - age group, gender, financial status?
11. Do you have testimonials already?
12. Do you have a Google My Business presence, social media presence?
13. How do you intend to get traffic to your website - referrals, advertising or SEO?
Those cover most of the issues and every single one has an impact on design. Further discussions will still be needed to make sure we are designing for the right audience in the right places.
What do you love most about your job?
Helping people. I my previous life as a business manager and as a design engineer before that, I always took the greatest pleasure not just in my products, but in the delight of customers. In one role, every product I sold saved lives - measurably. I was never so proud of anything as I was of that.
What inspired you to start your own business?
I was dog-tired of the corporate world and its culture. Don't get me wrong - I helped to build a couple of companies up to be major players in their area, but of course, as the size of a company increases, systems increasingly take over from people in judgement and processes and you get further away from the customer. I like close and personal relationships with customers - and that's why I have my own business.
Why should our clients choose you?
You cannot really trust someone until you've worked with them and assessed whether they really have your best interests at heart. So you look for credible trust signals - ask to contact one of their reviewers, what reviewers say, the quality of their work. I used to write a bit - even got a novel out - and the first guideline for a writer was and is 'show - don't tell'. So see if the company you are considering will show you what they really do. We'll do that for you.
Can you provide your services online or remotely? If so, please add details.
Yes - by the nature of our business, we can provide services anywhere in the world.
What changes have you made to keep your customers safe from Covid-19?
If you come to our office, we will wear masks and take other sensible precautions if that is what you want. However, the vast bulk of our customers already prefer to chat and consult over a channel like Skype or Zoom.
Business Websites Optimised for Conversion
We specialize in business websites optimized as per the requirements of the FAQ section here. We are highly competent professionals with verifiable track records and awards in design engineering and art.
Search Engine Optimization
Getting traffic of the required type to your website for a positive return on investment. This is a complex task and we like to take our customers along on the journey with us, explaining step by step what the process is and what results are being achieved (or not).
We always consult and inform customers before we accept an SEO order and if we think the customer's expectations are not realistic, we will say so clearly.
This depends very much on the type of business, competition levels and so forth.
We are always please to provide a brief introductory consultation for free.
Online Business Planning
We can work with you to define a 12 or 24 month business plan for your online business. We have our own MBA qualified executive with 30 year business track record to help you.
We calculate the cost and return from every part of your online operation and provide recommendations.
This is only available to our website and SEO customers.
Logo Design
Our artist has won multiple awards for fine art and designs logos using not just her manual artist's skills but advanced software tools.
Files and art ownership passes to you on payment.
Website Hosting
We work with a select few international and Australian hosts to get the right hosting for your particular website.
We almost always put your websites on hosting we arrange because we can work with the hosts on all technical issues.
eMail Marketing
We can design and launch your email marketing campaigns. We have tools to find your leads on Social media and Search engines and can create lists from your own database. We don't spam.
Chat Bot Design
Your website manned 24/365/7 by our chatbot. Integrated with a Google learning machine, this bot impresses and informs your site visitor when you are not available to talk.
eCommerce Marketing
We can provide your business with multichannel eCommerce, getting your online products to eBay, Amazon, Google shopping and more.
Feedonomics eCommerce channel feeds
Push your online products out to multiple sales channels like eBay, Amazon and Amazon shopping. We manage the whole complexity and get you results.