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MESMERO

222 West Mission Avenue, Spokane, WA

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About

MESMERO is a Spokane based marketing consultancy providing strategic marketing consultation, website design, branding, creative strategy and production, PPC, SEO and social media and digital media planning and execution.

The founder and principal behind MESMERO is Jerry Quinn.

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Q&As

The most important element for a website is prominent and easy arrangement of the information that visitors are seeking when they hit your website. The design of any website starts with understanding what the top three things are that brought them to your website.
Secondarily, but also critical, is the use of a website platform that virtually any business owner or employee can also update and manage. We are fortunate that technology has progressed to the point where website management no longer requires any knowledge of CSS or HTML and several website platforms make it incredible easy to post updates and add content. Needlessly complicated websites can hold you hostage to a specific web platform and will cost every time an updated needs to be made by your agency or web development partner. This adds up!

It's incredibly difficult to be objective about one's own service or product, so be prepared to work through not only your competitive strengths, but a solid understanding of your weaknesses and limits relative to competitors.

Digital and social media analytics have been giving us valuable signals for years now about what sort of communications, ads, or content that they will respond to, watch, or read. Based on years of observing this data, there are some general insights that guide MESMERO's creative process:
1. STAND OUT: Whether through design, copy, or brand identity, ensure that your brand is distinctive and memorable. Do NOT follow your competitors merely because they are competitors. Ensure that who you are and what you do can be remembered. This applies not only to website design, but to often overlooked (and essential) elements such as those very small social media profile images.
2. BE RELEVANT: Creating content (particularly on social media) just to have consistent postings is not a good strategy, rather have a creative and content strategy built around information and messages that are meaningful to your existing customers or prospects.
3. BE ENTERTAINING: Digital media advertising is difficult because, unlike most forms or traditional media, the user has a choice about whether to watch or view your ad. Make your ad as entertaining as possible - avoid the trap of thinking of ads in digital media in the same manner that ads work on television or radio.
4. BE FOCUSED: While interesting tangents or off topic messaging is sometimes important, its important for a brand and creative strategy to have a clear focus on the communication objectives that are desired.

BUDGET: Your marketing budget is going to determine what you can do. MESMERO can extend that budget, but fundamentally how much you have available determines the scope and scale of what can be accomplished.
RESOURCES: Will you, another employee, or a family member be able to work on your marketing? Even if you (or an employee or family member) does not have a 'formal' marketing background, there is still a lot of ways that they can help and give your marketing presence that extra push (at no or little additional cost to your marketing budget).
GOALS: What are your business goals? Be prepared to have a candid discussion about how you plan to achieve them and what obstacles that you are considering in that objective.
YOUR PREFERENCES: If we're going to work together, its important for us to know what you like about your existing or potential brand. I encourage my clients to share brands, ads or websites that they like so that we can break down what it was about that work that you prefer. You should expect that the brand or other website and advertising we are working on is going to be something that will last for years, so its important that you are not only comfortable with it, but are passionate about it and excited by what it says about you.

The satisfaction I receive from helping businesses on a limited budget achieve far more than they thought was possible.

Having worked with many large national and international brands, I discovered a certain lack of passion and enthusiasm with these large corporations that make the investment of my time and profession less rewarding than it should be. When I started to work with business owners, I found that they appreciated the insights, analytics and passion that I can bring, and results for them are not merely an academic interest to be reported on at the next stockholder's meeting, but an essential factor in their personal success and well-being. The difference in the type of relationships is profound, and I decided that I wanted to work exclusively with business owners where these relationships of mutual appreciation and commitment could be fostered.

A business owner should chose a vendor that best meets the qualifications and cultural fit that provides what they need. That may be MESMERO for those business owners looking for an experienced marketing professional who is well versed in a comprehensive history of traditional and digital marketing and who brings a personal dedication and commitment to their business while providing exceptional business results at the highest level of professionalism and integrity. MESMERO will make your brand, website and marketing work, but just as importantly, we're going to have a successful business partnership throughout this process.

MESMERO can provide our services in person to local and regional clients (Spokane, Coeur d'Alene, Tri-Cities, Seattle) as well as nationally via virtually meetings, digital collaboration, email and other communication and work process tools.

MESMERO follows current guidelines and requirements from Washington State Department of Health. Additionally, we work with and support our clients to ensure that their current states and health provisions and clearly published on their own websites and social media accounts.

Services

MESMERO provides a depth of experience in multiple categories to provide comprehensive and thoughtful strategic solutions and management of advertising and marketing. With over 20 years of digital marketing experience, you can trust the expertise of MESMERO to not only provide recommendations right for your business or organization, but a hands-on, consultative approach to digital management provides insights, optimization and powerful return on your marketing investments.

Real-world experience and a focus on continual optimization in digital marketing defines the MESMERO method. MESMERO's depth of experience spans all digital marketing platforms to ensure your marketing investments in paid search (SEM), social, programmatic, native and other digital tactics continually drives results for your business. Seasoned experts in driving online conversions as well as generating social media results for advertisers who spend anywhere form $1,000 to $100,000 per month.

Leverage MESMERO's extensive depth of experience in developing and managing conversion and lead generating SEM/Paid Search/PPC programs. Our experience with paid search allows us to ensure that your business is leveraging all the opportunities for paid search (extensions, snippets, call-outs) on both Google and Bing.

The verdict is in. Insights and responses to content and creative gained from digital media is transforming the understanding of the content people want to watch - and what they respond to. The old model is dead. Not just for digital, but for all media. But developing a relevant communications and creative strategy requires an objective evaluation of your business, products and services, and the reasons customers seek, engage, and (unfortunately) tune out your messages. It's time to break that pattern. MESMERO will consult with you on the current perception of your offerings, services and products, you customers and their interests, and develop a creative strategy which is interesting, engaging, results-generating and differentiated not only from your competitors, but the vast landscape of noise that everyone struggles to tune out. MESMERO does not believe that awards are the measure of good creative: results and growth are the only true measure.

MESMERO is redefining advertising by developing content and creative that is attuned to what your customers want. Equipped with our in-house production and design capabilities, or working with professional collaborators, MESMERO can manage and develop content and advertising that engages and entices your customers and target audiences.

We don't sell media, so we're not beholden to offer only one solution. We don't outsource our digital marketing to a sweatshop in another state or country - we do it all right here. We are firmly rooted in decades of digital marketing; working with both global brands, online retail, B2B, and local brick and mortar. We create a comprehensive digital media strategy based on analysis of your current customers, where they live, where they work, who they are, and what they want. This research defines the priorities for your digital marketing. This process identifies how to responsibly allocate your marketing spend to those digital media tactics and platforms expected to provide you the best return on investment. We review the cost, effectiveness, performance of every digital tactic, to include geofencing, programmatic, social media, online video, retargeting/remarketing, content marketing, lead generation, native ads, etc... in an agnostic, objective, and unbiased approach.

We develop a clear and relevant social strategy that identifies your critical online audiences, the social media platforms they primarily use, prioritize your budget against these audiences, and craft a content strategy that builds a story about your brand to build preference and awareness which will increase sales and win new customers. This process involves identifying competitive advantages your business provides and consistently and clearly communicating this tipping point message in the minds of your target market. We don't use syndicated content or cookie-cutter solutions - leave that to your competitors - but develop interesting and engaging video and graphic content that fits within your budget. MESMERO will also provide a social media guideline and process framework to enable you or key employees to manage the social strategy in a consistent and coordinated manner using your own employees and resources. Yes, we're that amazing.

We create your story and get it seen. We determine the critical tipping point for your customers and prospects, and establish an ongoing narrative that demonstrates your expertise and unique attributes. A content strategy is delivered through white-papers, vlogs, videos, blog posts, social media and other forms of digital distribution and delivery to promote the expertise and knowledge of your business to attract and engage new customers for years to come. Content Marketing is the development of a communications strategy to engage with customers or likely customers in a consistent, focused, engaging and interesting way. It's a way to go beyond standard advertising messages, build a customer database, and stand out from your competitors. We work with you to define the narrative, prioritize the initiatives, and assemble a team of writers, videographers, photographers, and artists to make it engaging and effective.

The great myth of brand development is that it takes a lot of money. Like many myths, that myth is a lie. A great brand requires the proper identification of what sets your company or organization apart from competitors and a disciplined approach to consistently promoting that idea through design, messaging, and story-telling. That's what we do at MESMERO. We provide an objective and collaborative approach that will reaffirm what you already know, but also challenge what you think you should be. Your brand is the intangible fingerprint on the minds of the community you serve: it's not merely a logo, a slogan, a name, or a collection of products or services, but the tiny voice in the minds of your audience that either leads them to you, or is nowhere to be found. Your brand must be relevant to your customer. It has to connect with the solution they need. Its the answer to building a strong business, or having none at all. Talk to us about how we can help.

A website is one of your most critical lead generation and communication tools. MESMERO has a website design philosophy based on years of digital marketing: Our design process is based on decades of monitoring and analyzing how people use and navigate on websites. This includes:

BRAND: Ensure that your brand identity (color palette, graphics, copy) are distinctive, clear and memoriable.
USER NAVIGATION: Ensure that your website visitors can easily find the information they are looking for, and make the most commonly sought after information prominent and simple to identify.
IMAGERY & GRAPHICS: Use visual cues and design to assist the website visitor quickly find and understand your service and products, but do not overwhelm them with features and elements that distract or annoy them.
OPTIMIZED FOR SEO: Ensure that all content is effectively tagged and label to maximize SEO exposure.
EASY TO USE: While MESMERO will design, create and manage websites, we also believe it's essential that our clients have a website that is easy for them to manage and change. MESMERO does not believe in providing a web platform that holds you hostage to our services. You are in control: Always.

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