Nashville
32 customer reviews
M. C.
I recently moved to East Nashville, and was seeking a reliable pet sitter to check on my cat when I'm away. Â Helping Hands came highly recommended on my neighborhood Facebook page, and I've had a great experience so far with Jess and her team. Â Jess and Foster conducted a thorough meet-and-greet visit free of charge. Â The online client portal is user friendly, and my scheduling requests are always confirmed within 24 hours. Â Jess or Foster have shown up reliably on-time for every visit, and text me photos of my little guy along with notes on how he is doing, which I really appreciate. Â I'm so glad they are in the neighborhood! More...
Reviewed on Yelp
Lu L.
We love Helping Hands Pet Care! Jess and her team are very professional yet very compassionate. We feel totally comfortable and safe leaving our three 50# dogs in their care. We look forward to going away again because we finally found a company we can trust with our fur-babies. More...
Reviewed on Better Business Bureau
Natalie Corwin
Helping Hands has taken wonderful care of our crew - and our household of 8 pets is a big job! We have animals who need medications, a senior dog with mobility issues, skittish cats who don't want to come out to eat - it's a little crazy at times. Jess and her crew are caring professionals and have handled all our needs with great care and kindness. I really appreciate their regular updates with lots of details. Getting nightly text messages about snuggles and treats can be so reassuring when you're away from home and away from your babies with special needs. Highly recommended! More...
Reviewed on Facebook
Jamie Greeno
These ladies are awesome!! I wanted to thank everyone at Helping Hands Pet Care for taking care of my cat while I was gone. I appreciate your team willing to come downtown Nashville to take care of my baby. Thanks again!!! � More...
Reviewed on Facebook
Jennifer B.
I don't ever rate on the better business bureau but I always look at a companies ratings. Helping hands had good ratings and reviews everywhere. I use them to watch my 2 ferrets and I couldn't be happier! I get a lot of pictures and my fur babies are always happy to see them! More...
Reviewed on Better Business Bureau
Rachel M.
Jess, Sydney and Sara are unbelievable! Thank you for taking care of our babies. We would definitely recommend them to any one looking for some one to take care of their pets.
Reviewed on Better Business Bureau
Shawn-Michelle Surber
This is the best call we've ever made. Thank you so much to these amazing ladies. We can now go out of town and feel total peace of mind that our four doggie babies are loved and happy. :)
Reviewed on Facebook
Bethany Haskett
My job keeps me out of town for 3-4 days each week so our friends at Helping Hands Pet Care spend a significant amount of time in my home and with my pets. Jess and her team have been consistently reliable and great to work with over the course of our 2+ year relationship. I look forward to the updates and photos at each visit and can see that my pets are happy to see Sara or Sydney. I return home to a calm household, so I know that everyone has received their share love and attention. Nothing is more important to me than knowing that all is well at home while I travel. Me and my crew wholeheartedly recommend Helping Hands Pet Care. More...
Reviewed on Facebook
Bethany H.
My job keeps me out of town for 3-4 days each week so our friends at Helping Hands Pet Care spend a significant amount of time in my home and with my pets. Â Jess and her team have been consistently reliable and great to work with over the course of our 2+ year relationship. Â I look forward to the updates and photos at each visit and can see that my pets are happy to see Sara or Sydney. Â I return home to a calm household, so I know that everyone has received their share of love and attention. Â Nothing is more important to me than knowing that all is well at home while I travel. Â Me and my crew wholeheartedly recommend Helping Hands Pet Care. More...
Reviewed on Yelp
Shellie Erwin Shea
I couldn't be happier with the service and professionalism that HHPC have provided over the past years. They are great communicators and loving sitters. They go over and beyond my expectations. My fur babies love them! More...
Reviewed on Facebook
Jenn Gillie
We used helping hands pet care for the first time this week to watch our ferrets when we went out of town. Being new to Tennessee, we were so worried about finding a new pet sitter for our two babies. I honestly couldn't write a review quick enough. I never once felt worried while Jess was there. I got constant text and picture updates and saw how much fun they were having. It is not easy to find someone who knows how to care for ferrets. Jess was so informed which made me feel so comfortable. I loved knowing the the rest of the HHPC was there to back here up in case of emergency. We also had a flight delay and Jess was ready to be there if we needed her for extra time. I can go on and on about how amazing HHPC is! I highly highly recommend them, and will be sending them anyone I know in need of pet care! Thank you so much! More...
Reviewed on Facebook
Amanda M.
Jess and Sarah are wonderful! Sydney is the most recent doggo Walker I've met, but they truly have a wonderful thing going on here. With just 1 walk through/meet and greet, Jess got my little pup's routine down to the T! The rates are reasonable, and since I have such a spacious back yard, I opted for the visit option. Someone comes and plays with my dog for 20-30 min until she's wore out, then she gets some pets and is returned to her crate.I really enjoy the pictures the team sends when I'm not there, and I love the service so much, I've opted to continue even though I'm laid up at home with a broken ankle. My dog looks forward to their visits, too!Five stars all the way! More...
Reviewed on Yelp
Linda T.
Jess has been pet sitting for my fur family even prior to launching her successful Helping Hands Pet Care business. Jess and her team are my first choice due to excellent professional services and genuine joy of the job and the pets. Jess is very thorough in her assessments of the needs of the job and training her staff. I have been highly satisfied for nearly 12 years! More...
Reviewed on Better Business Bureau
Casey T
My pets and I could not be happier using Helpong Hands. Jess and her staff take excellent care of my animals and my home when we're away.
Reviewed on Better Business Bureau
Monica Jacobs
There are so many wonderful things to say about Helping Hands that I could easily write a novel. Jess has been involved in our dogs’ care for most of their lives. Initially as a groomer who managed to immediately win the affections of our ‘indifferent to most humans’ dog even though all their interactions involved nail trims and baths. To say we were sad when she moved exclusively to pet sitting is an understatement. When the dogs got older and needed midday care, calling on Helping Hands was a no brainer. Jess has gone above and beyond in every way possible from noticing changes in behavior indicative of larger symptoms; accommodating last minute schedule changes; staying longer during a storm for a scared dog and rescuing a frazzled client [me] locked out of her car. As we are approaching end of life care for our 15+ year old dog, Jess continues going the extra [million++] miles. She is competently administering wound care of a hard to treat infection in our dog’s paw and has spent time researching additional solutions. All that to say, Jess has been invaluable to us in more ways than I can count, she treats our dogs like family, and there is absolutely no one I would trust or recommend more highly for any and all pet sitting needs. More...
Reviewed on Facebook
Daniel 'ducc' DiPasquale
If you are reading this, then you are already most of the way to making an excellent decision. Jess has been taking care of my animals in one way or another since I came to Nashville. A little over 10 years. I cannot thank her enough for the peace of mind she gives me about my dogs' care. The ability to work full days, the extra set of eyes, and the honest place from which it springs has made Jess a true friend to my Family. More...
Reviewed on Facebook
John M.
Professional, reliable, honest, and more than accommodating for more than 10 years. Never anything less than a Positive experience.
Reviewed on Better Business Bureau
Niki C.
We've been using HHPC for three years, and the whole team is absolutely amazing. Our pups are our family, and we know any time Jess or Sara are with them, our dogs are in fabulous hands. And they really KNOW our girls, so if anything seems off with any of them during a visit, they notice. We trust HHPC fully and completely, and feel so grateful to have such lovely people caring for our girls in our stead. More...
Reviewed on Better Business Bureau
Kris M.
Hands down Jess and her team at Helping Hands Pet Care are the best! I have entrusted them with my "kids" for years. My partner and I travel frequently and our minds are always at ease that our dogs and cats are loved and well cared for in our absence. We get photo and message texts with every visit. We've also had special needs pets over the years that they have cared for no problem. We highly recommend Helping Hands! More...
Reviewed on Better Business Bureau
Sara A.
HHPC has been taking care of our pets (and our house) for almost 10 years and we feel so lucky to have them. It is so nice to have peace of mind when being away from home. Jess and her team feel like part of our family. And I'm pretty sure our dogs and cat feel the same way! More...
Reviewed on Yelp
Leah H.
We feel so fortunate to have found such a reliable, friendly, and trustworthy pet sitter! Jess has been absolutely wonderful to work with, and our two kitties absolutely love her (and one is extremely difficult to win over). She and Sara have been taking care of us all since 2015. They are quick to respond to our messages, send us daily updates/photos, change batteries in our smoke alarm, put aloe on our kitties' ears if they look irritated, take out our trash, water our plants, rotate lights, as well as a laundry list of kitty related items. Â They even help us take care of our neighborhood kitty friends. We trust them completely with our fur babies, and we highly recommend them! More...
Reviewed on Yelp
Randy C.
The Helping Hands crew are awesome! They really go above and beyond in taking care of my pups and house. They have been a part of my dogs lives for over two years now and I am very happy with the services they provide.
Reviewed on Better Business Bureau
Craig Alspaugh
Shiloh and myself couldn't be happier. I have great peace of mind that my Dog is in great hands while I'm away. Awesome communication also ! Thanks for all you do.
Reviewed on Facebook
Craig A.
I have great peace of mind knowing that my pet is in great hands while I am away. Great communication is also 5 star service !
Reviewed on Better Business Bureau
Jean L.
We use Helping Hands Pet Care anytime we are out of town and can always leave our fur babies knowing that they will receive the best of care.
Reviewed on Better Business Bureau
Georgeann Burns
Helping Hands has always provided the most caring, reliable and professional pet sitting that I have ever had. With four occasionally needy cats, I have relied on Jess to give them medications, food and loving at each visit. I highly recommend Helping Hands!
Reviewed on Facebook
Jason Widner
I have been using Helping Hands for close to 5 years and I cannot say enough great things about their care and service. There is no one else that I would trust to care for my 3 dogs! My wife and I travel frequently and Jess and here team are always available when we need them. We have a wide range of breed personalities with our pups and they manage them perfectly. We always receive update texts while we are away so there is never a worry about what is going on at home. We truly feel that they love our pups as much as we do!! More...
Reviewed on Facebook
Jean Lewis
We just got back from vacation and it's so wonderful to be able to leave your fur babies with peace of mind knowing that they will be well taken care of. Jess is wonderful! �
Reviewed on Facebook
Michelle Boucher
I don't have a fur baby now, but when I had my Vger, she always stayed with Jess. I could always leave feeling totally stress free knowing my girl would be well taken care of. I highly recommend. Feel free to call if you have any questions. 615 495 5805. More...
Reviewed on Facebook
Lyda Phillips
Jess and her crew are the best pet-sitters I've ever had in my many years as a dog and now cat owner. Although the cat would dispute that "owner" thing. This summer Helping Hands managed to keep our community cat (who has established himself at our house) bonded to our porch, fed and photographed every day for a month while we traipsed around the American West. That took real dedication and a knack for how to get a cat to come running when you appear. They went way above and beyond on this one. More...
Reviewed on Facebook
Harmony Niblett Lopez
Jess and her staff are wonderful!!! They take great care of our 3 dogs!!! I highly recommend their services!
Reviewed on Facebook
Jan Read
Helping Hands is always my first choice to take care of my pups. We started with Jess and her team in 2007 and have always been delighted. I think my dogs like it when we leave town so they get to hang with Jess. More...
Reviewed on Facebook