43 customer reviews
SJ Eiznekcm
Once again Jonathan has done me proud, He replaced my iPhone 11 swollen battery today at “short notice” as it was stating to swell. The dangers of what can happen with a swollen up battery is unthinkable, He done it whilst I waited, which tied in perfectly for working commitments. Ps. Phone is running like a dream now. You won’t find a more genuine professional and trustworthy company (guy) out there. I would highly recommend going here for any technical faults with phones, laptops and many more. Company ⭐️⭐️⭐️⭐️⭐️ Communication ⭐️ ⭐️⭐️⭐️⭐️ Price ⭐️⭐️⭐️⭐️⭐️ Quality (finish) ⭐️⭐️⭐️⭐️⭐️ Trust ⭐️⭐️⭐️⭐️⭐️ Thank you so much Jonathan I appreciate your help at short notice. Kind Regards Scott More...
Reviewed on Facebook
Jim Mcphee
after 3 weeks of coming and going with another local repair shop, was told today he can't do it so I popped into ispecialist bonnyrigg and in less than an hour or two my phone is fixed at a very cheap price too. ! chuffed to bits. would def recommend. Jas. More...
Reviewed on Facebook
Angela Carson
I popped by the other week to get my daughters phone checked as he screen was coming away at the front. I was thinking it was needing a new screen. But the lady was fab and put a couple screws in it for me! Have used the shop a couple times and always friendly, helpful and efficient. More...
Reviewed on Facebook
Melanie English
My iPhone X was not working at all, it would not let me answer phone calls or go on any apps. I handed it into ispecialist they fixed it within a few minutes with no problem and free of charge. Thank you so much
Reviewed on Facebook
Skye Crawford
Amazing! iPhone XR screen replaced in less than 45 mins great service as well 😊
Reviewed on Facebook
Lyn Wood
Excellent friendly service went in today with an iPhone sim issue and prob sorted in 2 mins! Would defo recommend have used before also for screens etc
Reviewed on Facebook
Lauren Emslie
Came in with a smashed iPhone XR.. within 30 mins it was fixed + a premium screen and a screen protector🤩 only for £75. So fast and amazing.. thank you guys 🖤
Reviewed on Facebook
Samantha Stark
Handed in a tablet today just after 1.00 pm to have the screen replaced......... just received a phone call to say it is ready to be picked up. Amazing service
Reviewed on Facebook
Justine Haddow
Fantastic service again. Fixed my Apple Watch in record time. Thanks 🤩
Reviewed on Facebook
Natalie Black
I happened to smash my screen on my phone today. went straight to the shop and in just a couple hours my phone is back in my hand thus is again .great service
Reviewed on Facebook
Nina Goldberger
I have been to iSpecialist oh so many times with mobile phone issues to needing unlocking and dead hard drives & batteries needing replaced on my Macbook. Every time, it's a 5* service, lovely crew who really look after you and it doesn't cost the earth. Compared to other places that cannot fix problems who tend to charge an arm & a leg for the pleasure, these guys are the most trustworthy and fast repair crew I've come across and recommend them to everyone. Thanks as always <3 More...
Reviewed on Facebook
Darren Butters
contacted Ispecialist last week as my charger port and camera lense were broken. Ispecialist were very quick to respond and repair! very happy with the service and great customer service. technicians are knowledgeable and fixed my phone within a hour of getting it! will definitely be returning with any other repairs, can't thank you guys enough for the great experience! More...
Reviewed on Facebook
Fiona Harris
Popped into Ispecialist this morning as my Samsung was refusing to turn on! Then miracles it did but had a strange mesaage so stopped on the off chance they could advise! 2 minutes later it was all resolved couldn't ask for better service. Thanks again. More...
Reviewed on Facebook
Leanne Hamilton
Great service today. Got my LCD screen fixed on my iPhone. Quick service. Thank you.
Reviewed on Facebook
Lynne Mooney
Totally blown away by the service received today! My 10yr old broke her ipad last night, it was smashed up so bad even the part near the camera was split open and had dented thru to the back! We thought it was irreparable tbh 😱 She had smashed her phone last Oct but never got round to getting it fixed. So went to the shop about 2pm with both phone and ipad, served by a really nice guy (possibly called Peter) who explained it would take until 2moro to fix the ipad, I said we were moving house 2moro so i would collect when I could. 2hrs later I get phone call saying he prioritised it cause we’re moving, and had it ready for 5pm, I asked for screen protectors and 2 basic cases, he done an amazing deal, threw in some freebies and honestly, I cannot get over how good they look! but especially the ipad, its like brand new!! And so reasonable priced!! Will be recommending you to anyone who’ll listen!Thanks so much👏🏻👏🏻👏🏻 PS - my daughter LOVES the cases! More...
Reviewed on Facebook
Megan Laing
Recently got my iPhone 11 screen fixed. Only took half an hour and very reasonable price! Highly recommend.
Reviewed on Facebook
Shawnee Ridha
visited the shop as my son had done something to the screen of my phone.. thankfully the lady in the shop worked her magic and fixed it there and then its the second time ispecialist great friendly service at a great price 😀
Reviewed on Facebook
Mck Ruairidh
Got my iPhone charging port fixed today got it back within half an hour and works perfect now. Recommend 5 STARS
Reviewed on Facebook
Caris Lane
Got my iPad battery replaced very fast service and very helpful staff thanks
Reviewed on Facebook
Kirsty Theobald
Couldn’t be happier with my iPhone repair and in super quick time too 🙂 thank you x
Reviewed on Facebook
Angela Scott
Fixed a laptop while I waited this morning, really helpful and friendly. Would 100% recommend 🙂
Reviewed on Facebook
Kelly Mitchell
Absolutely fantastic service from Peter at Ispecialist! Had a recurring issue with my son’s gaming PC so it wasn’t even turning on properly. Free diagnostics and was back to me with an answer under 24 hours with nice simple answers. Never once said or made me feel like i needed to part with loads of money and the price was exceptional. I will never go anywhere else now for any computer /phone issues. Brilliant and highly recommended. One very happy son 👏 Thank you so much Peter 😀 More...
Reviewed on Facebook
Laura Murphy
Needed an iPhone screen replaced, sent a message on Facebook which was answered instantly. Took the phone to the door of the shop where all Covid measures were being followed. Phone was back with me with a new screen within half an hour. You can’t ask for a better service than that. Thank you More...
Reviewed on Facebook
Lindsay Macgregor
Got my screen replaced in half an hour. It is now perfect. Great service thank u very much. Completely recommend Ispecialist Bonnyrigg 😊
Reviewed on Facebook
Ellie Girgis
Fast, friendly, high quality service - and at a brilliant price! I've always had my iphone repairs completed within half an hour of dropping my phone off - SO convenient. The team have helped me with not only simple issues, like a broken screen, but also with more complicated problems, like faulty home button, speaker issues etc; whatever the issue they always seem to be able to solve it quickly and efficiently. Amazing shop!!! More...
Reviewed on Facebook
Leanne Naismith
I took my 3 kids phones here to be fixed today, one was a battery and two needed new screens. Can’t fault the fast efficient and friendly service! They even provided and fitted the screen protectors free! Thank you I now have 3 happy children! More...
Reviewed on Facebook
Stephanie Jane Bernard
Great service from the staff today! Got my phone working pefectly and they put on a new screen protector for free 😊
Reviewed on Facebook
Chloe Gardner
I visited this shop today with my iPhone X, MacBook Air and my little cousins iPhone 6 and I couldn’t be happier with the service. The iPhone X screen was smashed, and it was able to be replaced within 30 minutes for an amazing price. The back of my cousins phone was also fixed during this 30 mins too, so she was absolutely buzzing too. Just hoping for a miracle with my water damaged laptop, I spilled water on it but had just left uni so after getting quoted hundreds to fix it, I didn’t bother repairing it. However now I am a nursery teacher and need the laptop to video call with the children and families during this lockdown, so just keeping everything crossed it can be fixed. So pleased with the service I received and would recommend them to anyone! Amazing prices and gets things sorted so quickly. 5 stars!! ⭐️ More...
Reviewed on Facebook
Hannah Ramsay
Phone was fixed fast! Friendly staff and great price! Thank you!
Reviewed on Facebook
Kari Hall
fixed my laptop within an hour of me calling - highly recommend !!
Reviewed on Facebook
Julie Middlemass
Amazing staff, who go above and beyond to do a great job at a fab price. Super friendly and fast service. thank you all
Reviewed on Facebook
Lizanne Turner
Great team since the new manager took over!
Reviewed on Facebook
Joanne Corris
Definatly recommend ISpecialist. I cracked the screen on my phone and wanted it replaced. My phone was good as new within a couple of hours. Super service. Thank you
Reviewed on Facebook
Leona Murray
Popped into shop today as face recognition wasn’t working on my phone, fixed within a few minutes with no charge, excellent service thank you so much, happy new year to you all.x
Reviewed on Facebook
Skye ODonnell
Been using I specialist for years now always brilliant service but took my phone in today as it wasn’t charging properly. Lovely lady cleaned it all out for me and wished me a merry Christmas . 5* service will not hesitate in returning for any future repairs would recommend trying here before going anywhere else. Thanks again. Sx More...
Reviewed on Facebook
Jamie Allan
Had repairs done on my iPhone job was done in under an hour to the highest standard staff were super knowledgeable and extremely helpful
Reviewed on Facebook
Abbyy Scott
Amazing service, always go here with any phone problems. Highly recommend!!
Reviewed on Facebook
Diane Horberry
Highly recommend Ispecialist. They have repaired phones for everyone in my family at least once. Always very efficient and friendly service. Today they diagnosed problem with my phone and replaced my screen within 15 mins while I waited. Absolute life savers. More...
Reviewed on Facebook
James Ross
Just return from the shop. The girl serving was fantastic and explained options for faulty iPad. Superb service. 10/10
Reviewed on Facebook
Steven Greens
Fixed my I pad with no problems that charger had broke in charging port quickly done would highly recommend
Reviewed on Facebook
Emma Mcmillan
saved the day, what an absolute gentleman. thank you so so much 👌
Reviewed on Facebook
Junior O'Brien
absolutel cracking customer service and cracking prices highly recommend
Reviewed on Facebook
Claire Paterson
I would definitely recommend using Ispecialist for anything. Amazing customer service 👍🏻⭐️ Great speedy service with a smile too. Screen and battery replaced within 20mins its perfect and certainly will make my son happy thank you first class service and price with a smile what more do you need 👍🏻 More...
Reviewed on Facebook