Claritas Business Consulting Limited
Lancaster, Lancashire
Lancaster, Lancashire
Claritas Business Consulting Limited exists with clear purpose, provide our consulting services in two general business areas with a view to improving the business performance of our clients
• Business Consulting - concept development, strategic thinking, business planning, operational process development, process mapping, preparation for operational readiness, start-up management, accelerated growth, risk management.
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What do you love most about your job?
Doing work I love with clients I like, in a way that works well for both me personally and the people I work with.
What inspired you to start your own business?
Knowing that my own learning from a strong corporate career, applied to a small business environment, could bring real benefit to business owners and would give me real purpose.
Why should our clients choose you?
Apart from my knowledge, skills and experience, my aim is to become a valued and trusted partner where my clients appreciate my personal flexibility and adaptability, as well as the fact that I quickly get to understand their business so I can see and appreciate their issues, and give them solutions that work for them.
I also work to the following principles.
* If I have already something developed (perhaps for another client) that will fit your business need albeit with some customisation to make it fit for purpose, I charge for the customisation, not as though I am developing something from scratch.
* I do not charge for short phone calls. If you have an issue or an idea and you want to talk it through with me and it takes 15/20 minutes, you do not get an invoice for 20 minutes work nor do I put it in the back of a book and add the minutes up at the end of the month. That is not a good business relationship. I do not want a client to be thinking of the damage to their budget every time they call me. I just want them to feel that they can call me when they need or want to talk.
* If a client wants to call me on an evening or at the weekend, not a problem. Sometimes it is the only space they have to talk, and also some issues will not wait.
* I do not charge a retainer. Clients pay on an 'as you use' basis either on an hourly rate or I provide a fixed price against a defined scope of work.
* If there is something going on which requires me to be on-site, that is not an issue. I charge for travel expenses but not for any time spent in actually travelling.
