It’s Saturday night. You’ve invited friends over for a film and you fancy a takeaway. Someone suggests an Indian, so you type it into Google and five local restaurants pop up.
Which one do you choose?
Well, if you’re anything like us, you go for the one with the biggest number of positive reviews. If other people like it enough to write about their experiences then it must be good.
That’s why we believe getting positive reviews from your customers is one of the best ways to grow your business and attract more customers.
In this week’s Bark Bulletin, we’ll run you through how we’ve made it easier than ever for customers to leave reviews your Bark Profile – and show you how to start getting great reviews right away.
Why nothing beats a
good review
As a small business owner, we’re sure you already know what a powerful thing a good review can be.
Every company will say it’s good, even if it isn’t. But people know they can trust recommendations from their fellow customers.
In fact, one Zendesk survey found that 90% of people say positive reviews influence their buying decisions, and 86% say their decisions are influenced by negative reviews.
To see this for yourself, imagine you’ve just placed a Bark for Driving Lessons and the following two companies give you an estimate:
 |
 |
All other things being equal, most people will opt for the company with the five-star review.
That’s why it’s so important to ask customers to give you feedback on your Bark Profile – and today we’ll show you how.
But before we get to that, there’s one more benefit to getting more Bark reviews we haven’t mentioned yet…
You could get five
stars on Google
If you have a few reviews on your Bark Profile already, you might like to take a moment now to Google yourself and see this feature in action.
It’s one of our favourite features, as it has the potential to really set you apart from any other companies that crop up when a potential customer searches for local services in your area.
As you can see from this entry for one of our top Computer Repairs specialists, your reviews will show up in Google searches as star ratings:
We’re sure you can imagine what a difference a Google star rating could make for your business.
It could give you a real edge over your competitors and significantly improve your chances of getting hired.
So right now, we’re going to show you how to get one of your very own.
Now it’s easier than ever to
get great reviews on your
Bark Profile
We’ve been working hard behind the scenes to streamline our reviews process, and now it’s easier than ever.
In fact, you can now request a review in a matter of seconds.
You see, every Bark Pro has their own review code.
It’s a unique web address that takes people directly to the reviews section of your Bark Profile. When they arrive, a pop-up box will prompt them to leave their feedback:
Anyone who’s used your services can leave a review on your Bark Profile, even if they didn’t find you through Bark.
But remember, recent customers are far more likely to get back to you than older ones – so it’s best to get in touch and request a review within 14 days of completing the job.
Now, your review code is usually hidden away in your Bark Dashboard under your ‘Profile’ tab.
But, to be honest, we reckon it’s a bit of a pain having to dig it out every time you want to ask someone for feedback – so we’ve created a handy tool that makes the process a whole lot easier.
If you have your customer’s email address, it will automatically send them a short message asking them to leave some feedback on your profile page.
You’ll find it in the brand new ‘Reviews’ tab on your Bark Dashboard, and it looks like this:
Better yet, it’s really simple to use…
Whenever you want to request a review from one of your customers, simply enter their email, click ‘invite’ and the reviews tool will do the rest.
That’s really all there is to it!
You can test it out right now by finding the tool in your Dashboard and typing your own email address into the box.
Let us know how you get on. And, as always, if you have any questions send us an email at team@bark.com and we’ll be happy to help.
I have found Bark really good, easy to use & very satisfied with the company. I will continue to use & recommend.
Thanks for this. Its very useful. I have started asking people to give reviews on Google, as a “guru” chap told me that this will help with my SEO etc. I can see the obvious benefit of getting reviews on Bark, but I can’t ask customers to go here and give testimonial as well as google, so is there a way to copy and paste, or something? thank you:)
Hi Bev, glad you enjoyed this post! Unfortunately, we can’t recommend copying and pasting reviews across yourself. But, if you have a Google Places account, linking it to your Bark account will pull those reviews through automatically!
If you click on the ‘Profile’ tab in your Bark dashboard you’ll find a handy tool you can use to link your accounts. It should be fairly straightforward, but if you’d like us to talk you through it give our CS team a call on 0207 117 2656 and we’ll be happy to help.
Thhis article is actually a nice one it helps new the
web viewers, who are wishing in favor of blogging.
Shaun of Landscapes Sutton Coldfield carried out a first class job in wood removal and pruning in our garden
I’ve use northeast removal yesterday I will be using them again the lads was very good I will give them 10 out of 10 Michael and connor and I’ve will be tell my mate to use them to lads
Garden and landscape gardens. They have just been to jet blast my yard and i have to say they were excellent i didnt think they could get it so clean. The 2 lads were very friendly and never stopped till they were finished. I would recommend these if you need a job done.
Leon from Asbestos Free arrived on site, took one look at the job and then cracked on. The work was a little more complicated than he first thought but he worked on in the rain and into the dark to complete the job as promised. Despite the conditions, he left the site clean and tidy. I would fully recommend this guy to complete the job as promised and at a reasonable rate to boot. A plus.
Just Driveways did an amazing job of my drive very pleased with look of drive and service received.